Smile Hub, London Reviews 

599
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 40 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the entire team is exceptionally welcoming, friendly, and highly professional during every single appointment. Many people appreciate the clear explanations, thorough consultations, and detailed guidance provided throughout their various dental procedures. Consumers consistently note that treatments are handled with immense care, ensuring a remarkably comfortable and virtually painless process. Visitors often feel completely at ease and exceptionally well looked after, turning what could be a stressful occasion into a smooth and reassuring journey. Individuals looking for reliable care regularly express deep satisfaction with the outstanding support and consistently impressive outcomes they receive.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently highlighting their exceptional professionalism... See more

Service

Users describe positive interactions with service, highlighting exceptional and thoughtful care during their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The team at Smile Hub were very welcoming. Kush was extremely personable and provided me with clear and concise information relating to my dental treatment. His assistant Fatma was equally friendly an... See more

Company replied

Rated 5 out of 5 stars

I have just finished my Invisalign with the smile hub. I had the fantastic Hena and Kumari looking after me for the whole of this year and it has been seamless. My appointments were always prompt and... See more

Company replied

Rated 5 out of 5 stars

Sharaddha is an excellent hygienist. She worked carefully around the two wire retainers inside my upper and lower teeth. She is thorough and considerate. Her careful explanation of how to improve my c... See more

Company replied

Rated 5 out of 5 stars

Thank you so much Judy and Shabana for a fantastic dental hygiene. I have old fillings on my front teeth with persistent stains and Judy always manages to remove them when other hygienists could not.... See more

Company replied


Company details

  1. Dental Clinic
  2. Cosmetic Dentist
  3. Dental Hygienist
  4. Dentist
  5. Orthodontist
  6. Teeth Whitening Service

Written by the company

Smile Hub is dedicated to achieving a high level of dental well-being for all our clients. We have been delivering quality, dental care to busy clients in the City of London since 2001 and are committed to ensuring excellence for all our patients. At Smile Hub we understand the demands of a busy work schedule and can offer the very latest in screening, preventative and aesthetic dental care at all of our clinics. We are a multi-cultural team of expert dental professionals practising right in the heart of the City of London. With diverse skills and a remarkable range of experience we can offer every kind of general dental service to a very high standard.


Contact info

4.9

Excellent

TrustScore 5 out of 5

599 reviews

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No recent history of asking for reviews

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4.9

All reviews

(599)

37 reviews in the last 12 months

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Rated 5 out of 5 stars

Best dentist I’ve had

Such a great experience here. I’ve never had a more comfortable dentist experience. They’re super thorough. They talk you through everything and give you actionable advice. They really make an uncomfortable experience so much better.

8 July 2022
Unprompted review
Rated 5 out of 5 stars

I've had a problem with my teeth for…

I've had a problem with my teeth for most of my adult life due to acid reflux, and I've always been afraid of the dentist. So, when the pain got so bad, I had no choice but to go! I would like to thank the entire staff and caring through the whole process! Thank you for making what is normally a stressful situation, a pleasant experience.

27 June 2022
Unprompted review
Rated 5 out of 5 stars

I find the dentist very competent and…

I find the dentist very competent and reassuring. Very impressed with how quickly she identifies and fixes issues. I would definitely go for any other dental problem and will recommend it to friends and family. Thank you

22 June 2022
Unprompted review
Smile Hub, London logo

Reply from Smile Hub, London

Thanks for your review. We are so pleased to have been able to have helped you.

Rated 5 out of 5 stars

Smile Hub makes me smile 💕

Dr Kushal Mehta did a very good job as always. All team are very kind and professional.

Thank you!

22 June 2022
Unprompted review
Smile Hub, London logo

Reply from Smile Hub, London

Thanks so much for taking the time to feedback on our service.

Rated 5 out of 5 stars

Exemplary dental practice

I have visited the Spitalfields clinic on numerous occasions for routine check-ups/treatment, as well as for Invisalign. Having had some negative experiences with dentists in the past, Smile Hub has stood out as being consistently organised, kind and accommodating, and their work have always been impeccable.

A lot of thought has been put into providing a seamless service and ensuring patients feel comfortable throughout. The atmosphere is very friendly, and options/treatments are always clearly explained. I have found it easy to build a rapport with Dr Cath and her team, which removes a lot of the anxiety that one might associate with dental work. I am now closer to enjoying trips to the dentist than I ever thought possible.

Having finished my Invisalign treatment, Dr Hena recently completed some composite bonding work for me. Her attention to detail was flawless and she really took the time to ensure my teeth look excellent from every angle. I am very grateful for it - these finishing touches made a massive difference to the end result.

Smile Hub has been lifechanging for me and my smile (no exaggeration). Every visit, I am greeted with tremendous professionalism. Dr Cath and team deliver a leading service without compromise, and I can't imagine using any other dental practice in the future.

5 May 2022
Unprompted review
Smile Hub, London logo

Reply from Smile Hub, London

Thank you so much for taking the time to write our team such a stunning and comprehensive review. We are all delighted with your results and so pleased for that they have had such a positive impact. We will look forward to seeing you again soon. ATB Cath, Hena and the team @Smile Hub

Rated 5 out of 5 stars

Excellent practice

Excellent practice. Efficient, clean and always accommodating on availability. Dr Hena Malkan is a tremendous dentist: I felt very relaxed in the chair and loved that she walked me through each step of the session.

22 April 2022
Unprompted review
Rated 5 out of 5 stars

Smile Hub and Dr Kush are very…

Smile Hub and Dr Kush are very professional and helpful.They explain everything that is happening in a clear, concise manner.I would absolutely recommend Smile Hub to anyone looking for a reliable dentist in London!

15 April 2022
Unprompted review
Rated 5 out of 5 stars

100% recommended

Both Cath and Kush (as well as their assistants) have been amazing all round - super friendly, professional and caring. And the results, both medically and aesthetically, are fantastic. 100% recommended.

12 April 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

As always, a fantastic service from the team at Smile Hub. I regularly see Amy & Catherine for hygienist and dental check-ups and they are always very thorough, friendly and efficient. Highly recommend.

12 April 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

I have had a number of appointments with Dr Hena Malkan at Smile Hub Spitalfields and each time I have been incredibly impressed by the quality of service, professionalism and friendliness of everyone who works there. I am very happy with the results (having had three fillings, teeth whitening and composite bonding) and and could not recommend Smile Hub or Hena more highly!

7 April 2022
Unprompted review
Rated 5 out of 5 stars

Skillful, dedicated and kind

This is a great dental practice. They combine technical excellence, dedication and kindness. As a patient one both gets a sense that they care and are there to help, rather than criticize their patients ! One could not really ask for more in a dental practice. Thank you to Hena as dentist and Marias as hygienist.

23 February 2022
Unprompted review
Rated 5 out of 5 stars

I hate going to the dentist but ever…

I hate going to the dentist but ever since I found Smile Hub and Kush, my confidence has grown and I’m not as nervous or anxious.

I decided to have Invisalign with SmileHub purely because of the dentist.

4 February 2022
Unprompted review
Rated 5 out of 5 stars

Team Effort

The front of house team are really friendly and professional. All COVID protocol’s adhered to, making it a safe environment.
Dental service without question the best!! Every aspect of treatment explained, reassurance given when needed and results are life changing. A massive thank you Cathy to you and your Team.

20 January 2022
Unprompted review
Rated 5 out of 5 stars

Dental examination for fitness to work abroad

This practice was so helpful in completing the dental checks and treatment needed prior to my placement abroad. Both the dentist and dental hygienist were thorough and professional and all online communications were responded to in good time (especially since it was around Christmas) - Despite an intended one-off visit, I will definitely return for follow-up and regular treatment.

18 January 2022
Unprompted review
Rated 1 out of 5 stars

Terrible Experience!

Was told when I made the hygienist appointment I should ask for Air Polish which I did the hygienist told me the machine was broken and she couldn't do it and would do a manual polish. She also spent 15 minutes of my appointment asking me questions about my dental hygiene. I asked her to focus on specific areas on my teeth and gums that she completely ignored and basically did nothing at all my teeth were exactly the same as when I went to the appointment. A waste of my time and money. Case in point I told her I used interdental brushes she spent time poking around with a brush and told me I need to use the green brush........who does that? This is what I spent £105 for save your money go elsewhere!!

2 January 2022
Unprompted review
Smile Hub, London logo

Reply from Smile Hub, London

Thank you for your review and feedback.

I apologise for the inconvenience and experience you received during your hygiene visit with us.

If you want to speak to me, I would be happy to discuss your comments to see how we can help and what we can do to resolve the poor experience you had with us.

My e-mail address is mitch@smile-hub.co.uk. Please do contact me if would like to discuss your review and feedback with me.


Kind regards,
Mitch

Practice Manager

Rated 5 out of 5 stars

Professional Practice

My visit to Smile Hub was a very positive experience. I had a excellent caring experience by Dr. Kush Mehta and Alivia Dye on a health screening and X-rays. Dr. Kush provided me with the best recommendation of the work required through clearly explaining in layman terms of the procedures that he advised on and demonstrated through the pictures taken for my understanding of how to improve the condition of my teeth and what to expect through the treatments we discussed. Amy Melia also did a grand job from a hygiene perspective and also advised on how to keep good oral hygiene i.e. through flossing. I will be seeing both Dr. Mehta and Amy for a second visit. Friendly and profesional staff, would definitely recommend this practice.

20 December 2021
Unprompted review

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