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smartpdf.net Reviews 44

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TrustScore 2.5 out of 5

2.6

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2.6

Poor

TrustScore 2.5 out of 5

44 reviews

5-star
4-star
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2-star
1-star

Replied to 60% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Really awful company

Really awful company! Stay away!!! Make out they are charging you £1 to convert one PDF but will quietly sign you up to a £49.99 a month subscription.

31 March 2026
Unprompted review
smartpdf.net logo

Reply from smartpdf.net

Hello,

We have taken note of your feedback and regret that your experience on our site did not meet your expectations. However, we thank you for taking the time to share it with us.

Committed to continuously improving the quality of our services, we would like to better understand the situation in order to provide you with a suitable solution. To this end, could you please describe the nature of your problem by emailing us at contact@smartpdf.net, mentioning "Trustpilot review" in the subject line?

We remain at your disposal for any further information.

Sincerely,

Rated 1 out of 5 stars

Don’t use PDF smart

Don’t use this, it is a scam. They will take money from you in a fraudulent way. Stay away and find a better provider.

Following up on your response below I have already contacted you on multiple occasions and you have told me even though I consented in your hidden way and have not used your service I am not getting a refund. I still see nothing to change my view of your company and strongly advise people to avoid it. This stock answer was just to try and not reduce the trust pilot review too much

11 December 2025
Unprompted review
smartpdf.net logo

Reply from smartpdf.net

Hello,

We have taken note of your review and regret that your experience on our site did not meet your expectations. However, we thank you for taking the time to share your feedback with us.

As we are committed to continuously improving the quality of our services, we would like to better understand the situation in order to provide you with a suitable solution. To this end, could you please specify the nature of your problem by email to contact@smartpdf.net, mentioning “Trustpilot review” in the subject line of your email?

We remain at your disposal for any further information you may require.

Kind regards,

Rated 1 out of 5 stars

Warning

Warning: This is a scam company. They trick you with a small charge of just €1 to get your credit card details, and then they start deducting large amounts every month. Everyone, be careful!

20 September 2025
Unprompted review
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