Smart Parts PC logo
Visit website

Smart Parts PC Reviews 4

•
TrustScore 4 out of 5

4.0

Computer Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Computer Store
  2. Computer Consultant
  3. Computer Repair Service
  4. Computer Support and Service Company

Written by the company

At Smart Parts PC, you can skip the impersonal, sales-driven experience of shopping at big box stores or online PC mills. We know what it’s like to order a PC online and how daunting it can be. Finding a reputable company online can be tricky at times, and they do exist, but most do not stand behind their products like we do. We offer industry-leading 5-year parts and labor warranty standard with all Custom Gaming PC’s. There’s no need to pay extra, like with those other guys. Some do not even offer an extended 5-year warranty. One of the difficulties of ordering online is knowing whether you are getting a PC with quality components. In some cases, you’ll be asking yourself, “What parts am I actually getting?” Some system builders will offer a generic part, such as listing a graphics card as an “Nvidia RTX xx90” but not list what brand or model you’re getting. When ordering your PC online with Smart Parts PC, you can take the guesswork out of what parts you’ll be getting in your build. We list specifically the brand and model of all the components we offer so that you know exactly what you’re getting, and only offer high-quality components that have been vetted by our team.

Contact info

4.0

Great

TrustScore 4 out of 5

4 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

It was easy to order and get things…

It was easy to order and get things going. I chose to pick up which was a breeze and the person at the store asked me if I needed a walkthrough of my PC. I decline but asked if there was anything particular I needed to know. He showed me a s that was that! Super easy, great service, looking forward to using their services in the future for upgrades.

6 June 2025
Smart Parts PC logo

Reply from Smart Parts PC

Thank you so much for your kind words and for taking the time to leave a review. We’re glad to hear that your ordering and pickup experience was smooth and straightforward. Our team is always happy to offer walkthroughs and answer any questions, so it’s great to know you felt supported. We appreciate your trust in us and look forward to helping you with any future upgrades or services!

Rated 5 out of 5 stars

The cost of a new updated system was great! Very reasonable and I got to choose what I wanted.

The cost of a new updated system was close to what the cost was for the 10+year old system it replaced. Smart Parts PC was able to install the SATA drives from the old system moving my data with no issues. And the 10-year warranty is better than HP's.

23 July 2025
Smart Parts PC logo

Reply from Smart Parts PC

Thank you for sharing your experience and for the positive feedback! We’re glad you found the new system to be a great value and that our team could transfer your data smoothly. Offering a long-term warranty is important to us, and we’re happy to know it stands out compared to other brands. If you ever need support or have questions about your new PC, we’re here to help. Enjoy your new system!

Rated 5 out of 5 stars

Really great service and Team

Awesome group of people here. They're very knowledgeable and I appreciate they won't try to oversell you. However, they will just tell you, professionally and kindly, what might work best for you. I've purchased three machines from them and havent had any issues with any of them. I couldnt recommend them more!

4 March 2025
Smart Parts PC logo

Reply from Smart Parts PC

Thank you for your wonderful feedback and for being a loyal customer. We are glad to hear you appreciate our team's approach and expertise. Our goal is always to help customers find the best solution for their needs, without overselling. It means a lot that you have chosen us for multiple purchases and have not had any issues. Your recommendation is truly appreciated.

Rated 5 out of 5 stars

This pc company is Tucson's finest

This pc company is Tucson's finest! I would give it six-stars if I could. Customer service is the best I've had yet since living here. Wes was honest and thorough. Even saved me a bit of money by suggesting an alternative. We've been back a couple of times and made them our computer experts. No worries here.

29 October 2021
Unprompted review
Smart Parts PC logo

Reply from Smart Parts PC

Thank you so much for your kind words and for making us your go-to computer experts. We truly appreciate your support and are glad to hear that Wes and our team provided honest, thorough service and helpful advice. Even though some time has passed, we still value your feedback and your trust in us. If you ever need anything in the future, we are always here to help.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look