Smartmove Reviews 

9
TrustScore 4 out of 5

3.8

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Company details

  1. Money & Insurance

Information provided by various external sources

Smartmove were established over 10 years ago and opened our latest office in Farnborough in 2014, our closest local office would be the Aldershot branch and over the next year are opening offices in the local area including Windsor in Berkshire. As a company Smartmove and our staff have always prided ourselves on our customer service and flexibility towards our clients and this has lead the company from strength to strength.. Smartmove has won multiple awards for Best Estate Agency, Lettings Agency, Marketing, Website, Training and many more. These awards acknowledge our hard-work, results-driven attitude and dedication to quality service. Our office includes property sales, property lettings, new homes and financial services


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3.8

Great

TrustScore 4 out of 5

9 reviews

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3.8

All reviews

(9)

1 review in the last 12 months

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Rated 5 out of 5 stars

The best of the best!

Smart move made a very difficult move out of my home as smooth as silk. My my first contact was Steven. Steven was the guy that priced, the job and then I was given a lead man named John and 6 other guys who did a unbelievable job to move everything out of my house, they packed everything, they moved everything without a hitch. I just wanted to say thank you to all these guys.. Of course, right now everything is in storage, but when it moves out of storage, it will be moving once again with smart move. Thanks again, Steve, John and the rest of the crew for making my life much easier.!

20 July 2026
Unprompted review
Rated 1 out of 5 stars

DONT USE THIS COMPANY

DONT USE THIS COMPANY

1 They promise a 26 foot truck. Truck was smaller

2 moving helper don’t speak English

3 movers damage the wall they agree to fix it I refuse because they don’t fix dry wall.

4 send and email about my wall if I didn’t threaten them about writing a review they wouldn’t reply. When they do reply. They claim no damage was done.

They reply quickly to get your money but slow to reply to customer complain.

27 March 2025
Unprompted review
Rated 1 out of 5 stars

Disgusting Behaviour

Horrendous customer service.
Bullying tactics.
I'm an ex-estate agent and it's firms like this that give estate agents a bad name.

Threatening behaviour to try and secure sales. They're everything that you do not want in an estate agent.

Stay clear from these cowboys.

23 May 2017
Unprompted review
Rated 5 out of 5 stars

Smartmove = Bestmove!

Outstanding agent with first class service! Credit to all of the staff involved, they made my move as quick and stress free as possible, would definitely use them with my next move and recommend them to all my friends and family!

16 March 2017
Unprompted review
Rated 5 out of 5 stars

Great Service

After speaking with many agents prior to putting my house up for sale I am so glad that I picked Smartmove. The service I received was second to none. The team were always on call to answer any of my questions and guide me through the whole process. I would definitely recommend them and will use them again next time I move.

15 March 2017
Unprompted review

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