Smart Group - Car Repair Bishop’s Stortford Reviews 

22
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Dealt with Kevin he is very help and professional. Kept me updated about the work that was needed to be done to the car plus cost before car was complete. Would highly recommended

Company replied

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ 5 Stars – Outstanding Service! I couldn’t be happier with the service I received at Smart Mechanics Garage. They recently did my MOT and full service, and everything was handled with such... See more

Rated 5 out of 5 stars

Been using Smart Mechanics for years now, always super friendly and great communication. Trustworthy technicians who are always happy to break down and explain things to you. Won’t find me going a... See more

Rated 5 out of 5 stars

Firstly the only garage which actually responded in my hour of need! Thank you ! Having never used a mobile service and being concerned with overpricing and not doing a good job ! I can not p... See more

Company details

  1. Mechanic
  2. Auto Body Shop
  3. Car Service
  4. Towing Service

Written by the company

Smart Group – Trusted Automotive Specialists in Bishop’s Stortford for Over 10 Years At Smart Group, we pride ourselves on being more than just a garage. Based in Bishop’s Stortford, we provide complete automotive solutions across Harlow, Stansted, Hertford, Essex, and the surrounding areas. From vehicle servicing and diagnostics to recovery, prestige detailing, mobile paint repairs, and performance tuning, we are dedicated to keeping your vehicle running and looking its best. Our Mission At Smart Group, our mission is simple; To deliver exceptional automotive services with honesty, precision, and customer satisfaction at the heart of everything we do. Our Values Customer-focused service – We listen, communicate clearly, and always put your needs first. Quality without compromise – From tools and parts to training and finishes, we never cut corners. Experience-driven results – With decades of expertise, we get it right the first time. Local commitment – We’re proud to serve Bishop’s Stortford and surrounding communities with dependable, trustworthy service.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

22 reviews

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4.6

All reviews

(22)

1 review in the last 12 months

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Rated 5 out of 5 stars

Excellent garage

Dealt with Kevin he is very help and professional. Kept me updated about the work that was needed to be done to the car plus cost before car was complete. Would highly recommended

24 October 2025
Unprompted review
Smart Group - Car Repair Bishop’s Stortford logo

Reply from Smart Group - Car Repair Bishop’s Stortford

Thank you very much for your feedback

Rated 5 out of 5 stars

Whatever I need they can do it!

Been using Smart Mechanics for years now, always super friendly and great communication. Trustworthy technicians who are always happy to break down and explain things to you. Won’t find me going anywhere else.

On top of this I recently had the pleasure of using Smart Refurbs as needed a couple of wheels repairing due to getting a bit too friendly with a curb, initially just wanted a paint repair but after a bit of thought went for a total colour change to all 4 wheels too. They came to my place of work and before I knew it the transformation was done and I fell in love with my car all over again.

To all the Smart Team, never change!

23 June 2025
Unprompted review
Rated 5 out of 5 stars

I cannot praise Smart Mechanics enough

I cannot praise Smart Mechanics enough. Their service and communication are exemplary in every way. The team is dedicated, professional, thorough and kind, with 100% fantastic communication. They helped me when I had a distressful experience because another mechanic failed to show 3 times without contact to finish the work he was still booked to do on my car. By that time my MOT had run out and I was in limbo.i contacted Kevin at Smart Mechanics who replied immediately, even though it was in the evening. Kevin booked my car in and Cal came the next morning to diagnose any problems prior to Kevin collecting her from my home .From start to finish, diagnostics, car collection, work carried out, MOT and car returned I was kept in the loop. Communication was constant and clear, absolute wonderful service from a lovely kind and caring team. Fair transparent pricing and clear explanations. They are my go to garage from now on, I'm so happy.A lovely hard working team with great work ethics. Thank you to Kevin, Cal and Rob plus anyone else involved in sorting Amelia car out for me. You are truly appreciated. I have peace of mind and renewed confidence, knowing that Amelia is safe to drive. I highly recommend this business all round.

6 June 2025
Unprompted review
Rated 5 out of 5 stars

Smart Mechanics Stortford

⭐⭐⭐⭐⭐ 5 Stars – Outstanding Service!

I couldn’t be happier with the service I received at Smart Mechanics Garage. They recently did my MOT and full service, and everything was handled with such professionalism, honesty, and care. From start to finish, the team was friendly, transparent, and efficient.

They explained everything clearly, didn’t try to upsell unnecessary work, and had my car ready on time. It’s so refreshing to find a garage you can truly trust – and this one is a gem!

Highly recommend to anyone looking for reliable and skilled mechanics. Thank you for making what can be a stressful process so easy and smooth!

3 June 2025
Unprompted review
Rated 5 out of 5 stars

Would absolutely recommend!

Firstly the only garage which actually responded in my hour of need! Thank you !
Having never used a mobile service and being concerned with overpricing and not doing a good job !
I can not praise these guys enough .
Not only are they great mechanics but also polite friendly , helpful and knowledgeable .
Explained all works I needed and the cost breakdown .
Thanks you have put back my faith in your profession.
If you need a great job use this company .

12 March 2025
Unprompted review
Rated 5 out of 5 stars

We always receive such excellent…

We always receive such excellent service from the team at Smart Mechanics. They are very professional, knowledgeable and go the extra mile for their customers. Highly recommend.

27 June 2023
Unprompted review
Smart Group - Car Repair Bishop’s Stortford logo

Reply from Smart Group - Car Repair Bishop’s Stortford

Thank you for your feedback it's very much appreciated.

Rated 5 out of 5 stars

Excellent service! 100% recommend

Excellent service! Chris came to my house, sorted my kerbed alloys out for me at a reasonable price, and now they look brand new! Very talented and caring with a lovely personality. Wouldn't go anywhere else! 100% recommend! You won't be disappointed! 😊

28 June 2023
Unprompted review
Smart Group - Car Repair Bishop’s Stortford logo

Reply from Smart Group - Car Repair Bishop’s Stortford

Thank you for your feedback Helen, we will pass this on to chris.

Rated 5 out of 5 stars

Excellent company to deal with and I…

Excellent company to deal with and I couldn’t recommend them highly enough.
Andy Thompson
Operations Manager
TCR Stansted Airport

1 February 2023
Unprompted review
Smart Group - Car Repair Bishop’s Stortford logo

Reply from Smart Group - Car Repair Bishop’s Stortford

Thanks very Much Andy always happy to Help

Rated 5 out of 5 stars

Well talk about saving the day

Well talk about saving the day, my car wouldn’t start and I use it for work so was in major panic mode.The guys fixed it up and returned same morning and I honestly can’t thank them enough!

5 April 2023
Unprompted review
Smart Group - Car Repair Bishop’s Stortford logo

Reply from Smart Group - Car Repair Bishop’s Stortford

Thanks Sam glad we could help

Rated 5 out of 5 stars

Excellent experience

Friendly and professional from the outset. For a very busy garage they found time to explain everything and I was very happy with the price. Will recommend to all my family and friends.

24 March 2023
Unprompted review
Smart Group - Car Repair Bishop’s Stortford logo

Reply from Smart Group - Car Repair Bishop’s Stortford

Appreciate the feedback Richard Thank you

Rated 5 out of 5 stars

Very trustworthy and honest

Very trustworthy and honest. They really care about their customers and reputation. Couldn’t recommend enough!

5 April 2023
Unprompted review
Smart Group - Car Repair Bishop’s Stortford logo

Reply from Smart Group - Car Repair Bishop’s Stortford

Thank you Charlotte

Rated 5 out of 5 stars

Best workshop in the area.

I've used Smart Mechanics for years, both for my personal vehicle, and for my job as a fleet manager and officer for two local companies.
I can't praise Smart Mechanics highly enough for their professionalism and willingness to go the extra mile every time to ensure customer satisfaction.
Everyone in the company is a joy to deal with, and no problem is too big or too small for them.

5 April 2023
Unprompted review
Smart Group - Car Repair Bishop’s Stortford logo

Reply from Smart Group - Car Repair Bishop’s Stortford

Thank you Steve, great working with you

Rated 5 out of 5 stars

I’ve been using smarts for over 3 years…

I’ve been using smarts for over 3 years and was so happy with service I recommend to family and friends, people out there is unusual to find a more helpful and reasonable garage so take my advise call smarts today
Marc

2 March 2023
Unprompted review
Smart Group - Car Repair Bishop’s Stortford logo

Reply from Smart Group - Car Repair Bishop’s Stortford

Thank you Marc

Rated 5 out of 5 stars

Smart mechanics took my car for a m o t…

Smart mechanics took my car for a m o t and a service nothing was to much trouble great service honest and professional from start to finish .

3 April 2023
Unprompted review
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Reply from Smart Group - Car Repair Bishop’s Stortford

Thank you Natalie

Rated 5 out of 5 stars

Great experience, will use again.

Helped me out with an emergency headlight bulb replacement. Much appreciated and will use again for sure.

16 March 2023
Unprompted review
Smart Group - Car Repair Bishop’s Stortford logo

Reply from Smart Group - Car Repair Bishop’s Stortford

Thanks very much for your kind feedback

Rated 5 out of 5 stars

Fantastic Service from start to finish

Fantastic Service from start to finish. Kevin was keeping in touch with me through the process of getting my car repaired from start to finish, very reasonable pricing and a great all round experience. Thank you.

3 April 2023
Unprompted review
Smart Group - Car Repair Bishop’s Stortford logo

Reply from Smart Group - Car Repair Bishop’s Stortford

Thank you Adam

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