Smart Home Inspections & Clerk of Works Consultants Reviews 345

TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

What a fantastic company, I’d rate 10 stars if it was possible. Kelly is lovely and is great at communicating info to you promptly. “Scott the Snagger” is fantastic, really friendly yet professional a... See more

Rated 5 out of 5 stars

Scott was very friendly and professional. He gave me advice on certain snagging issues whilst he was at the house. I have a very keen eye for detail, and was glad to see everything I had noticed whils... See more

Rated 5 out of 5 stars

We had snagging done for our 2-bed new build in Stratford upon Avon couldn’t be happier with the service provided. Kelly was really helpful booking the appointment and last minute changes. Scott was a... See more

Rated 5 out of 5 stars

Very professional service. Scott really know his stuff. Everything thoroughly examined from top to bottom and inside out. What Scott doesn't snag, isn't worth worrying about. Drone used to examined an... See more

Company replied

Company details

  1. Building Inspector

Written by the company

Smart Home Inspections & Clerk of Works Consultants are members of the ICWCI and members of the RPSA and hold NVQ Level 6 (degree equivalent) in Construction Management. We are dedicated in continually providing comprehensive solutions in the construction industry. We have a team of highly skilled professionals to meet the need of each client with our tailored services. We carry out Clerk of Works projects, inspections on new builds, residential and commercial projects. We also offer new home snagging inspections, from pre completion inspections (PCI) in line with the NHQB standards, post completion inspections in line with the building regulations and the home owners warranty standards. Our friendly team at Smart Home Inspections & Clerk of Works Consultants offer full support throughout your project including aftercare and advice.


Contact info

5.0

Excellent

TrustScore 5 out of 5

345 reviews

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Rated 5 out of 5 stars

What a fantastic company

What a fantastic company, I’d rate 10 stars if it was possible. Kelly is lovely and is great at communicating info to you promptly. “Scott the Snagger” is fantastic, really friendly yet professional and has done an outstanding job. The report we received was detailed, but easy enough for us to understand what the issues were. Bonus points for the drone pictures! We couldn’t recommend SHICWC enough. Thank you so much for everything!

29 November 2025
Unprompted review
Rated 5 out of 5 stars

A thorough inspection from an experienced professional. Highly recommend

Scott was very friendly and professional. He gave me advice on certain snagging issues whilst he was at the house. I have a very keen eye for detail, and was glad to see everything I had noticed whilst living in the property was picked up by the professional, as well as many other things which I had not spotted myself. I would highly recommend getting in a surveyor to inspect your new house and ensure it meets the correct standards to prevent unwanted issues potentially further down the line. I would recommend Smart Homes Inspections to anyone for their services.

26 November 2025
Rated 5 out of 5 stars

Great service, great company, great people. Thanks!!

After using Smart Home Inspections for a post-completion and a pre 2 year builders warranty snag on our first house, we used them again for a post completion inspection on our new property and could not be happier again. An amazing service that really gives you the peace of mind you need when buying a new property. Even when we had questions/difficulties from developers months down the line they were always happy to respond, help and advise. Due to the temperature/time of the year when our latest inspection was done the thermal scanning wasn’t possible, however they happily came back at a later date to complete this with no questions asked. We cannot thank you enough for all of your work :-).

29 September 2025
Unprompted review
Rated 5 out of 5 stars

What a great company!!

Well what can i say...first time buyers and with seeing all the nightmares on socials aboit new builds. We are so glad we had a professional snagger come and have a look!! Scott was extremely thorough and professional throughout the whole process. Explaining as he went along. Kelly is great no questions to big or small and always available!
Very professional company which I highly recommend.

22 November 2025
Unprompted review
Rated 5 out of 5 stars

100% recommend, amazing service

We booked a post completion survey for a new build property. From start to finish the service we’ve received has been impeccable. Kelly was very quick to respond and to organise a suitable date for our inspection. Scott was professional and polite throughout he took his time to inspect outside and inside the property as well as the roof cannot ask for better service would recommend 100% to others.

12 June 2025
Rated 5 out of 5 stars

New Build Inspection

5 star from initial booking to carrying out the inspection, would 100% recommend to anyone looking for a thorough inspection Scott was a top bloke left no stone unturned. Thanks to all again.

5 May 2025
Rated 5 out of 5 stars

Flawless service

Incredible service from initial booking and frequent updates from Kelly, to a five-hour inspection undertaken by Scott the day after getting keys to our new property. Scott is friendly and knowledgeable, nothing was too much trouble and even offered to come back to our property at another date to look in our loft (as the access was jammed shut). Have recommended already to a friend of a friend and would not hesitate to use them again.

1 March 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Services

The after-sales service is excellent, with good communication. Scott who came on-site, was very professional and meticulous. I am very satisfied with the detailed and comprehensive report from Kelly Inspection.

8 March 2025
Rated 5 out of 5 stars

Excellent service from start to finish

I was recommended this company by another homeowner on our development, and I am SO impressed with their professionalism right from booking the appointment with Kelly (which I had to change and she was very accomodating) through to receiving the report. Scott was very knowledgeable and professional. Money was well spent. Would 100% recommend to family and friends. I can honestly say that I haven't come across many companies these days that are so efficient, and have excellent customer service

28 January 2025
Unprompted review
Rated 5 out of 5 stars

Smart Home inspections provided exactly the service we were looking for.

Kelly was great with the booking process from the onset, explaining what services were provided and promptly agreed an inspection date for us.

Scott turned up promptly at the agreed time and started his inspection of the house. He was so comprehensive with his checks and spent several hours going over every single part of the house externally and internally. Scott was very knowledgable, friendly and just got on with the job which was great.

The output report was returned to us the next day, which was written in a professional format with clearly numbered snags with pictures of each issue. This did all the work for us, enabling us to just pass the report over to our developer to address.

Overall we feel this was well worth the money, as Scott uncovered many issues that we would never have been aware of or been able to find ourselves.

We would happily recommend Smart Home Inspections to others who have just bought a new build home.

2 January 2025
Rated 5 out of 5 stars

We had snagging done for our 2-bed new…

We had snagging done for our 2-bed new build in Stratford upon Avon couldn’t be happier with the service provided. Kelly was really helpful booking the appointment and last minute changes. Scott was an expert on his job and thoroughly inspected the house and informed us on the every step. Report was ready the day after including roof, thermal and general inspections. I would gladly recommend the company for those seeking a snagger.

24 December 2024
Rated 5 out of 5 stars

Highly recommended

Scott came to do an end of warranty inspection of our property. Booking was super easy, he arrived on time and was very respectful of our property! My husband said he was a really nice super friendly chap! He was very thorough and highlighted a number of defects. A detailed report followed including a thermal imaging report.
I would highly recommend Smart Home Inspections & Clerk of Works Consultants to anyone purchasing a new build property and will book them to do a follow up with a re-inspection.

7 December 2024
Unprompted review
Rated 5 out of 5 stars

Arrived on time

Arrived on time. Took their time to go around. Very friendly. Excellent attention to detail. The report was in a clear format. Would highly recommend!

30 October 2024
Rated 5 out of 5 stars

Excellent service

Excellent service, very friendly and efficient, just what we wanted for our new build property.

30 October 2024
Smart Home Inspections & Clerk of Works Consultants logo

Reply from Smart Home Inspections & Clerk of Works Consultants

Thank you, we wish you all many years of happiness in your new home :)

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