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Smart Dental Care Reviews 

1,819
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 1,598 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff and dental teams are incredibly friendly, welcoming, and professional, making everyone feel completely at ease during visits. People truly appreciate how thoroughly procedures and treatments are explained beforehand, ensuring a very smooth, comfortable, and reassuring appointment every single time. Some reviewers were not happy with communication difficulties, citing occasional delays in getting through on the phone or securing prompt appointments when urgently needed. A few other people also experienced unexpected changes to their assigned practitioners or felt that certain treatments felt rushed.

What people talk about most

Staff

Customers consistently note positive experiences with staff, describing them as friendly, highly... See more

Service

Users describe positive interactions with service, highlighting the friendly staff, prompt emergency... See more

User experience

Reviewers mention positive feedback about user experience, highlighting that appointments are easy to make... See more

Customer service

People report positive experiences with customer service, highlighting that staff members are caring,... See more

Booking process

Clients share ambiguous opinions on booking process, with many consumers praising the fast, straightforward... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always been made to feel welcome at the Longridge practice. Tracy on reception is friendly & helpful. The dentist has always explained everything before starting treatment, when needed, at routine app... See more

Company replied

Rated 5 out of 5 stars

I have been with this same surgery for over 32 years now, in all that time I have never had a bad experience, I really look forward to going to my appointment. Due to the dental advice I’ve been gi... See more

Company replied

Rated 5 out of 5 stars

My experience at this practice is excellent and is, in the main, due to always having appointments with the same dentist. Both Dr Khalil and her dental nurse are always friendly, welcoming and Dr Khal... See more

Company replied

Rated 5 out of 5 stars

Really appreciate the care that goes in to my appointments. Have had significant issues with my teeth due to a long term health condition and the service has been fantastic from my dentist Gita. Each... See more

Company replied


Company details

  1. Dentist
  2. also in
  3. Cosmetic Dentist
  4. Dental Implants Periodontist
  5. Periodontist

Written by the company

At Smart Dental Care, we believe everyone deserves to feel confident in their smile. As a trusted local practice serving both NHS and private patients, we take pride in offering high-quality, affordable dental care to the communities we serve. What sets us apart? It’s the people. Our friendly, welcoming teams make every visit feel easy, while our experienced clinicians deliver outstanding care you can trust. Whether it’s a routine check-up or advanced treatment, you're in safe, skilled hands. With locations across the North West of England, Northern Ireland and Dublin and over 250,000 patients cared for, Smart Dental Care is proud to combine the personal touch of a community practice with the standards of a nationwide provider. We’re here for every smile – inclusive, compassionate, and committed to helping you look and feel your best.

Everyone Deserves to Smile

Written by the company

We’re Here to Make It Happen
At Smart Dental Care, we believe exceptional dentistry should be accessible to everyone. Our focus is on delivering high-quality care in a supportive, professional environment where patients feel valued and confident in their treatment. Affordable & Accessible Dentistry We provide high-quality dental care that remains within reach, offering flexible options designed to suit different budgets and clinical needs—without compromising standards. We Care for People, Not Just Teeth Our priority is how you feel. Every patient is listened to, respected, and supported, ensuring you leave feeling confident, informed, and genuinely cared for. Compassionate, Personalised Care No two smiles are the same. Our approach is tailored, empathetic, and trust-led, with a strong focus on reducing anxiety and delivering care that feels personal. Complete Range of Dental Treatments From routine check-ups to advanced procedures, including dental implants, smile makeovers, gum treatments, sedation dentistry, and orthodontic aligners—we provide comprehensive care under one roof.

Looking for Affordable, Accessible Dental Care

Dental Essentials

Dental Essentials
Thousands are stuck on never-ending lists, watching their dental health decline while private care feels out of reach and unaffordable. We designed our Essentials Dentistry to help provide access to 1000’s of patients who cannot access NHS dentist, need convenient appointments but don’t want to pay private prices. Book your appointment online 24/7 – early mornings, late evenings or weekend appointments. No Gimmicks, No Hidden fees, No More Delays – Just great care you need, when you need it.

Contact info

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4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 100% of negative reviews

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4.7

All reviews

(1,819)

1,444 reviews in the last 12 months

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Rated 5 out of 5 stars
Smart Dental Care logo

Reply from Smart Dental Care

Dear Walt,

Thank you for your kind feedback. We’re delighted to hear that you’ve always found our team helpful and courteous. We truly appreciate your continued support.

Best Wishes,
Smart Dental Care Team

Rated 5 out of 5 stars

Drakes Dentist - Excellent Service

I have been a patient at Drakes Dentist in Brierfield for many years. The service has always been first class both the dentists and the support team on reception and beyond.

Big thank you to all of the staff.

W Miller

16 September 2026
Unprompted review
Smart Dental Care logo

Reply from Smart Dental Care

Dear W Miller,

Thank you for your wonderful feedback and for being a patient with us for so many years. We’re delighted to hear that you’ve consistently received first-class care from both our dental and reception teams. Your kind words and appreciation mean a great deal to everyone.

Best Wishes,
Smart Dental Care Team

Rated 5 out of 5 stars

I attended for my check up this morning…

I attended for my check up this morning and found the staff very friendly as usual and only a short wait.
Saw Ray my dentist on this particular visit who was very kind, thorough and friendly and also her assistant Arrif was kind.
Thanks to the whole team!!

16 September 2026
Unprompted review
Smart Dental Care logo

Reply from Smart Dental Care

Dear Deb,

Thank you for your lovely feedback. We’re delighted to hear that you were welcomed by our friendly team and had only a short wait. It’s wonderful to know that Ray and Arrif made your visit comfortable and provided such kind and thorough care.

Best Wishes,
Smart Dental Care Team

Rated 4 out of 5 stars

Apart from initial 15 minute wait

Apart from initial 15 minute wait, very good practise, good new clean premises, good care by dentist

11 September 2026
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Reply from Smart Dental Care

Dear Patient,

Thank you for your feedback. We’re pleased to hear you were happy with the new premises and the care provided by your dentist. We also appreciate your understanding regarding the initial wait.

Best Wishes,
Smart Dental Care Team

Rated 5 out of 5 stars

Nice an kind dentist

Nice an kind dentist

10 September 2026
Smart Dental Care logo

Reply from Smart Dental Care

Thank you for your lovely feedback, Valerie. We’re delighted to hear that you found your dentist kind and caring. We really appreciate you taking the time to share your experience with us.

Best Wishes,
Smart Dental Care Team

Rated 5 out of 5 stars

Good efficient service

Good efficient service . Friendly staff

10 September 2026
Smart Dental Care logo

Reply from Smart Dental Care

Thank you for your lovely feedback. We’re pleased to hear that you found the service efficient and our team friendly. It’s great to know you had a positive experience with us.

Best Wishes,
Smart Dental Care Team

Rated 5 out of 5 stars

Prompt service

Prompt service, friendly staff, waiting area welcoming and clean.

15 September 2026
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Reply from Smart Dental Care

Thank you for your lovely feedback, Anne. We’re pleased to hear you found the service prompt and our team friendly. It’s also great to know you found the waiting area welcoming and clean. We really appreciate you sharing your experience with us.

Best Wishes,
Smart Dental Care Team

Rated 5 out of 5 stars

Extremely friendly and knowledgeable…

Extremely friendly and knowledgeable staff.

14 September 2026
Smart Dental Care logo

Reply from Smart Dental Care

Thank you for your lovely feedback, Joanne. We’re really pleased to hear that you found our team so friendly and knowledgeable. It’s always great to know our patients feel well looked after.

Best Wishes,
Smart Dental Care Team

Rated 5 out of 5 stars

Great experience as always

Great experience as always, always get seen on ur appointment time, dentist always makes u feel comfortable

11 September 2026
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Reply from Smart Dental Care

Thank you for your lovely feedback, Michelle. It’s great to hear you had another positive experience with us and that you’re always seen on time. We’re also pleased to know your dentist helps you feel comfortable and at ease during your visits.

Best Wishes,
Smart Dental Care Team

Rated 5 out of 5 stars

Very nice receptionist nice smile

Very nice receptionist nice smile. Very helpful if u need an emergency appointment they will consider you first. I have very bad Anxiety when visiting the dentist but they make sure I am comfortable.

11 September 2026
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Reply from Smart Dental Care

Thank you for your lovely feedback, Andelieb. It’s great to hear that our reception team were so friendly and helpful, especially when you needed an emergency appointment. We’re also really pleased that our team helped you feel comfortable and reassured during your visit.

Best Wishes,
Smart Dental Care Team

Rated 5 out of 5 stars

5 star care again

5 star care again, staff very friendly, very efficient, seen by the Dentist within 5 minutes of arrival, good spacious carpark,comfortable experience, I would recommend this dental practice to anyone.

11 September 2026
Unprompted review
Smart Dental Care logo

Reply from Smart Dental Care

Thank you for your fantastic feedback. We’re delighted to hear you received 5-star care again and that our team were friendly and efficient. It’s great to know you were seen so promptly and found the practice comfortable and convenient, including the spacious car park. We really appreciate your recommendation!

Best Wishes,
Smart Dental Care Team

Rated 4 out of 5 stars

My dental appointment was a little bit…

My dental appointment was a little bit of a stressful time because I arrived 10 minutes before my appointment to book in for the appointed time but ended having to wait almost 45 minutes to receive my dental inspection, I received lots of apologies for the delay but no explanation. Not the service i was use to!!

10 September 2026
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Reply from Smart Dental Care

Dear Kenneth,

Thank you for sharing your feedback. We’re sorry to hear about the longer-than-expected wait and understand how frustrating this must have been, particularly as you’re used to a different level of service from us. We appreciate your patience and your honest comments.

Best Wishes,
Smart Dental Care Team

Rated 5 out of 5 stars

Receptionists are helpful and cheerful…

Receptionists are helpful and cheerful . The dentist is always very knowledgeable and has a nice manner. The dental nurse is also very good and met me with a reassuring smile.

10 September 2026
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Reply from Smart Dental Care

Thank you for your lovely feedback, Ian. We’re delighted to hear that you’ve found our reception team helpful and cheerful, and that your dentist’s knowledge and friendly manner have made you feel comfortable. It’s also wonderful to know that our dental nurse’s reassuring approach made a positive difference to your visit.

Best Wishes,
Smart Dental Care Team

Rated 5 out of 5 stars

Great experience with amazing staff

1 July 2026
Unprompted review
Smart Dental Care logo

Reply from Smart Dental Care

Thank you for your lovely feedback, Jarred. We’re delighted to hear you had such a great experience and found our team so welcoming. It’s wonderful to know you felt well looked after during your visit.

Best Wishes,
Smart Dental Care Team

Rated 5 out of 5 stars

Lovely staff and great treatment

Lovely staff and great treatment

10 September 2026
Unprompted review
Smart Dental Care logo

Reply from Smart Dental Care

Thank you for your lovely feedback, Linda. We’re delighted to hear that you found our team so welcoming and were pleased with the treatment you received. It’s wonderful to know you had such a positive experience with us.

Best Wishes,
Smart Dental Care Team

Rated 5 out of 5 stars

1st visit

I was very nervous and found all staff extremely understanding and patient with me. The helped me to feel more at ease.

9 September 2026
Smart Dental Care logo

Reply from Smart Dental Care

Thank you for sharing your feedback. We’re pleased to hear that our team were understanding and patient, and helped you feel more at ease during your visit. We really appreciate you taking the time to share your experience with us.

Best Wishes,
Smart Dental Care Team

Rated 5 out of 5 stars

Recommended Smart dental …

Great service wonderful pleasant staff from reception to dentist very happy

9 September 2026
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Reply from Smart Dental Care

Thank you for sharing your experience, Lee. We’re delighted to hear that Kirsty and Taylor made you feel comfortable and at ease throughout your procedure, while keeping you well informed. It’s lovely to know that you also found our reception team so welcoming.

Best Wishes,
Smart Dental Care Team

Rated 5 out of 5 stars

Had a great experience today with my…

Had a great experience today with my dentist Kirsty and her dental nurse Taylor, very pleasant and kept me at ease through my procedure, they kept me well informed. The receptionists where lovely too.

9 September 2026
Unprompted review
Smart Dental Care logo

Reply from Smart Dental Care

Thank you for sharing your experience, Lee. We’re delighted to hear that Kirsty and Taylor made you feel comfortable and at ease throughout your procedure, while keeping you well informed. It’s lovely to know that you also found our reception team so welcoming.

Best Wishes,
Smart Dental Care Team

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