My current coach Vinson Li is very good. He keeps the analysis simple. His coaching strategy, style & method is very easy to follow and much appreciated! I am in the process of adopting his meth... See more
Company replied
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See what reviewers are saying
Love the charting software & its layout. The learning programme was well planned & very effective in providing the necessary training to use SmartCharts. Found the presenters to be very helpful & eage... See more
Company replied
The 3-day seminar is a lot of information to absorb in a short time. Jitan did a great job presenting in a way that helps clarify what our role will be in selecting potential trade set-ups, what to l... See more
Company replied
I joined Smartchart in Sept '24 and I have thoroughly enjoyed every aspect of it. From attending the UW days to having 1-1 sessions with my personal mentor, Manny. I have felt supported and guided... See more
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Company details
Contact info
Corporate House, 10 Oratory Street, NXR 2504, Naxxar, Malta
- +442037442111
- info@smartchartsfx.com
- smartcharts.net
You should know
4.4
Excellent
891 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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Easy to use platform. Excellent coaching team.
SmartCharts is a user friendly platform, easy to use and quite intuitive. The support team is always available and quick to help you with any issues. The coaches are very knowledgeable and various times a day there are classes, live events and opportunities to ask questions and learn. Beside of the live events there are quite a few recorded classes on various subjects, that I can watch on my on schedule. Excellent customer service, fantastic product.
4 December 2025
Reply from SmartCharts
Hi Mrs. Marcia,
Thank you so much for your wonderful review! We're truly delighted to hear that you’re enjoying SmartCharts and finding the platform intuitive and easy to navigate.
It’s especially lovely to know that our support team and coaches have made a positive impact on your learning journey. We take great pride in being accessible, knowledgeable, and ready to help—whether that’s through live sessions, recorded classes, or one-to-one assistance when you need it.
Your kind words about our customer service and the overall experience mean a lot to us. We’re thrilled that the combination of live events, flexible recorded content, and a supportive environment is helping you learn at your own pace and feel confident along the way.
Thank you again for your trust and enthusiasm. We’re grateful to be part of your trading journey!
Warm regards,
The SmartCharts Team
Great Service
I was immediately responded to with a Login issue. It was resolved very quickly by Roland whom was very knowledgeable with an awesome personal presence.
Helpful with all aspects required & more for me to move forward with my Smart Charts experience.
10 December 2025
Reply from SmartCharts
Hi JT,
Thank you for sharing your wonderful experience! We’re so glad to hear that our team was able to assist you quickly with your login. It’s great to hear you felt fully supported with everything you needed to move forward with your SmartCharts experience. We’re always here to help you every step of the way.
All the best,
SmartCharts Team
I find the tool very intuitive to use
I find the tool very intuitive to use. There are many features and it does take some time to get to grips with them. But in general it is better to have more features than you will use rather than less.
I am enjoying using this and more importantly learning to be a better trader using analysis.
10 December 2025
Reply from SmartCharts
Hi Nav,
Thank you for your thoughtful review! We’re delighted to hear that you find SmartCharts intuitive and enjoyable to use. We appreciate you being part of the SmartCharts community and are excited to support you on your journey.
All the best,
SmartCharts Team
Reply from SmartCharts
Hi Natalie,
Thank you so much for your kind feedback! We’re really glad to hear that you find our webinars supportive and helpful. We appreciate you being part of the SmartCharts community and wish you continued success on your trading journey.
All the best,
SmartCharts Team
Reply from SmartCharts
Hi David,
Thank you for your great feedback! It’s wonderful to hear that you’ve found SmartCharts to be a great company with a helpful team. We take pride in supporting our members, and your kind words truly motivate us to keep delivering our best.
Thanks again for being part of SmartCharts.
All the best,
SmartCharts Team
I contacted support by email
I contacted support by email, as I was having a problem with access.
Adelyn responded very quickly and gave me a few things to try and soon had me back up and running.
8 December 2025
Reply from SmartCharts
Hi, Richard. Thank you for your feedback! We’re so glad our support team could help get you back on track quickly. We really appreciate you taking the time to share your experience. Wishing you every success on your trading journey — we’re always here for you!
All the best,
SmartCharts Team
Smart Charts - Breakfast Club
“I started my training this week with Smart Charts Breakfast Club, and I’m really enjoying it. It provides a solid amount of daily information that helps me build my trading knowledge. The content is clear, and the regular repetition makes it easy to remember important points I may have missed or forgotten.”
5 December 2025
Reply from SmartCharts
Thanks so much for your review! We're delighted to hear that you're enjoying your training with the Smart Charts Breakfast Club. It’s great to know that you’re finding the daily sessions informative and the content easy to follow and retain. Consistency and repetition are key to building confidence in trading, so you’re on the right track! Keep up the great work, and we look forward to supporting your continued progress.
All the best,
SmartCharts Team
SmartCharts- Technical help
Prompt reply, except over weekend.
they worked well behind the scenes to resolve issues and then call to confirm that resolutions have been effective.
2 December 2025
Reply from SmartCharts
Thank you for your kind words! We’re glad to hear our team could assist and resolve the issues effectively. We always aim to provide prompt support and ensure everything is running smoothly, even behind the scenes. Your feedback means a lot to us!
All the best,
SmartCharts Team
clear and easy to understand
4 December 2025
Reply from SmartCharts
Hi Fuad,
Thank you for your feedback! We’re delighted to hear you found our platform clear and easy to understand. Your kind words encourage us to keep making learning simple and effective.
Warm regards,
SmartCharts Team
still waiting for someone to contact me…
still waiting for someone to contact me about my refund, until i get my refund i will be posting review.
12 November 2025
Unprompted review
Reply from SmartCharts
Hi Roji Alex,
Thank you for your feedback. A member of our team will contact you directly very shortly to assist with your refund and ensure everything is resolved smoothly.
We appreciate your patience and the opportunity to support you.
Best regards,
SmartCharts Team
the introduction was clear and concise.
3 December 2025
Reply from SmartCharts
Hi Anthony,
Thank you for taking the time to share your feedback! We’re delighted to hear that you found the introduction clear and concise. Your input motivates us to keep providing content that’s easy to understand and valuable.
We appreciate your support!
— SmartCharts Team
SmartCharts is well organised with lots…
SmartCharts is well organised with lots of daily and monthly web meetings that you can attend, these meetings are well structured, helpful and there is plenty of support for beginners and more experienced traders alike.
Customer and technical support is readily available with friendly helpful people you can actually get hold off, a good experience all round.
2 December 2025
Reply from SmartCharts
Thank you so much for your wonderful feedback! We’re delighted to hear that you’re enjoying our webinars and finding value in the structure and support we provide for all levels of traders. It’s great to know our team has been able to assist you whenever needed.
All the best,
SmartCharts Team
I can tell that I am in the right path
I can tell that I am in the right path, everyone from the coach , mentor up to the staff was so accommodating, welcoming and encouraging.
I don’t really have no idea about what I’m stepping into, but with the team and coaching strategies I understand and starting to learn.
I want to thank Adelyn and Candise for looking after me today, they have been very nice about me, they are so knowledgeable about their job, well trained and respectful, and also I want to mention Crystil Diane and Ken who was been there when I was been starting on my 1st day. Thank you guys, without your assistance I wouldn’t be able to make it to my first step.
They’ve been so good , very supportive and helpful to my concerns. BRILLIANT,,Hats off to the SMARTCHARTS TEAM , they are the best, I will recommend them wherever I may go. So easy to use and understand .
Again , to all SMARTCHARTS TEAM , thank you so so much and more client to come , God bless you all and love you all.
Hazel L.
1 December 2025
Reply from SmartCharts
Hi Hazel,
Thank you so much for your beautiful review. We’re truly glad to hear you feel supported and on the right path. We’re delighted that SmartCharts has been easy for you to use and that your experience has been encouraging. Your appreciation and trust really inspire us.
We’re excited to keep supporting you on your journey. God bless you, and the whole team sends their love.
All the best,
SmartCharts Team
Reply from SmartCharts
Hi Anthony,
Thank you for your feedback! We’re so glad to hear that you received fantastic and timely support. We truly appreciate you sharing your experience.
All the best,
SmartCharts Team
Great support
The agent I spoke with have very good understanding of the issue. He resolved my issue straight away.
Thanks for great support
29 November 2025
Reply from SmartCharts
Thank you for sharing your feedback! We’re delighted to hear that our support team was able to quickly resolve your issue and provide the assistance you needed. Your kind words mean a lot to us!
All the best,
SmartCharts Team
Roland was very helpful and patient…
Roland was very helpful and patient with me. He understood where I was at looking at smart charts for the first time and i understood i needed to go through the videos .
29 November 2025
Reply from SmartCharts
Thank you so much for your kind words! We’re thrilled to hear that Roland was able to assist you and make your first experience with SmartCharts a positive one. It’s great that you’re diving into the videos — they’re a fantastic way to get familiar with the platform. We’ll be sure to pass your feedback on to Roland!
All the best,
SmartCharts Team
Considering I have been with…
Considering I have been with smartcharts for just on 4 months, so far to date, I have not had any issues nor can I fault these guys.
There is a bucket load of resources available on line to refresh what you have learnt during on line classes, so at the end of the day, your results are a direct reflection of your personal commitmtents.
28 November 2025
Reply from SmartCharts
Hi, Mike! Thank you so much for sharing your experience! We’re really glad to hear your first few months have been smooth and that the resources have been helpful. You’re absolutely right—consistent commitment makes all the difference. Keep going, and know that we’re here to support you every step of the way.
– The SmartCharts Team
Very helpfull and friendly mentors…
Very helpfull and friendly mentors where no question is silly. Thanks Vinson for making trading analasys simple to understand.
27 November 2025
Reply from SmartCharts
Hi John,
Thank you for your kind words! We’re thrilled to hear that our mentors have made trading analysis clear and approachable for you. We believe no question is too small, and it’s wonderful to see our support making a difference in your learning journey.
Kind regards,
The SmartCharts Team
Logging into my account.Whenever I have encountered login…
Whenever I have encountered login issues to my charting software, I have always been helped promptly to rectify the problem.
The coaches are down to earth and helpful in any way they can to help you move forward in learning To Trade successfully.
I wish the company all the best for continued education purposes
25 November 2025
Reply from SmartCharts
Hi, Neville. We really appreciate you taking the time to share your experience. It’s wonderful to hear that our team has been able to assist you promptly and that our coaches have positively impacted your learning. Your feedback means a lot to us, and we wish you continued success on your trading journey!
Warm regards,
The SmartCharts Team
This is real deal trading .
This is real deal trading .. no frills, no BIG promises with small results.. just plain hard work with intelligent design!
19 November 2025
Reply from SmartCharts
Hi David,
What a fantastic review — thank you! We’re glad you value the real, honest trading experience we work hard to deliver. Your support means a lot to us. We’re looking forward to seeing you grow and succeed as a forex trader.
All the best,
The Smart Charts Team
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