Smartcarcheck Reviews 73

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Yesterday, I went to their website and downloaded the app to confirm my REG . After that, Ben called me. He provided outstanding customer service! prompt reply along with an extensive report. In term... See more

Rated 5 out of 5 stars

I had some inquiries on regards to an older vehicle I own for quite some time now. As I did some research and digging around I stumbled across this website. I paid $15 for a quality window sticker and... See more

Rated 4 out of 5 stars

"Wow! I just had the most impressive customer service experience. From the moment I reached out, the team was responsive, knowledgeable, and genuinely helpful. They went above and beyond to resolve my... See more

Rated 1 out of 5 stars

savagegearsales.com is who I purchased $60.07 in mayflies nymph 3d..transaction at my bank says June 30 2024 time 12oclock am. I never received a order number..please reply


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4.1

Great

TrustScore 4 out of 5

73 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Misleading Website

I searched on Google for "How to Get Your V5C Document Reference Number Without Logbook" and found their page. Based on that, I expected to get the reference number easily. However, after trying their service and purchasing the basic package, I realized it only provides very generic information and does NOT include the actual V5C reference number.

Their website is misleading because the main page prominently shows that phrase next to fields asking for your name, which pushes you to buy without seeing the full details. The important explanation is only visible if you scroll down, which many users may miss.

When I asked for a refund, they refused. It feels like they deliberately mislead people to buy the basic package.

I strongly advise caution before purchasing, and I’m sharing this experience here so others don’t face the same issue.

25 June 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant report

Brilliant report with all the information I needed and more, I also asked for the paint code as it wasn't on the report and I used the chat function and they got the code for me in less than a minute I 100% recommend!!!

21 March 2025
Unprompted review
Rated 5 out of 5 stars

Five star experience

Five star experience. Could not ask for a smoother process. I simply entered my VIN number and got the information I needed!

23 February 2025
Unprompted review
Rated 5 out of 5 stars

Great service for motorcycle vin check to obtain registration plate

Great service, I got exactly what I needed the motorcycle reg plate and more useful information buy the premium report it is worth it, this was the first time I used the motorcycle vin check service and went through on the online chat which was very useful and reassured me I would get the information I needed to a bit of time but worth it.
Richard on the line chat guy was very professional and helpful a big thanks to you & your company. Happy customer, Regards Mark

16 November 2024
Unprompted review
Rated 5 out of 5 stars

This company provides extensive…

This company provides extensive services regarding vehicles and all corresponding history reports which enhances the quality assurances in related fields to maximize customer satisfaction. My expectations have exceeded with their services to say the least.

28 October 2024
Unprompted review
Rated 1 out of 5 stars

savagegearsales.com

savagegearsales.com is who I purchased $60.07 in mayflies nymph 3d..transaction at my bank says June 30 2024 time 12oclock am. I never received a order number..please reply

30 June 2024
Unprompted review
Rated 1 out of 5 stars

EXPENSIVE and NOT ACCURATE compared to HPI

Did a basic check for £6 approx for a Corsa starting LX11 just now. It shows no discrepancy in the mileage. While the HPI Check does show that.
Then I wanted to check the AUCTION history of the car and it again makes me pay £12 extra for a premium check. On the website it says that the premium report will include the AUCTION record. But nothing related to Auction comes up even on the premium report where I KNOW FOR SURE that the car was sold at an auction.

The premium report also gives WRONG DATA that the car was first registered in the UK on 18-FEB-2022. I have seen the V5C log book. SO THIS WEBSITE IS GIVING ALL WRONG DATA. I have seen the V5C and all docs of the vehicle and the vehicle itself and also compared the HPI check.

the HPI check says the vehicle is NOT recorded as IMPORTED but this SMartcheck says that it is.

Even after the premium check if I need to check if the vehicle was STOLEN etc it is again asking for PAYMENT. PLEASE AVOID THIS WEBSITE.

HPI CHECK seems to be better ... I came to this website only because they said they show the auction history and they did NOT show it

22 June 2024
Unprompted review
Rated 5 out of 5 stars

Easy Shcmeazy!

I was thrilled on how easy it was to get a copy of my cars window sticker and it is right on and obviously the correct document! Now I know what everything on the car cost and how it was ordered. I’d recommend detailedvehiclehistory.com and check them out on YouTube too.

5 April 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic website

Fantastic website! Easy to navigate. Needed the original window sticker for resale purposes and I got it within minutes along with a vehicle check report.

5 April 2024
Unprompted review
Rated 5 out of 5 stars

Informative

I had some inquiries on regards to an older vehicle I own for quite some time now. As I did some research and digging around I stumbled across this website. I paid $15 for a quality window sticker and got it within minutes. It had all the options listed and equipped on my vehicle including the original price. Some time after a gentleman from the company called for quality assurance and even answered a few more questions I had. Overall I had a good experience and I'm glad I went with these people.

5 April 2024
Unprompted review
Rated 5 out of 5 stars

Fast and helped me sell a vehicle

When I was selling a vehicle I had multiple people ask for documentation to show we had a clean title and for the window sticker, which unfortunately we longer had. Smart Car Check helped us get both so we can show potential buyers. Recommended,

3 April 2024
Unprompted review
Rated 5 out of 5 stars

Reasonably priced widow sticker

I was looking for a reasonably priced window sticker for a used Ford Explorer and this site came up in a Google search. I put in the VIN of the vehicle and was able to download the window sticker for a third of what other sites wanted. No muss or fuss. Very satisfied.

2 April 2024
Unprompted review
Rated 5 out of 5 stars

good good good good

The website was straightforward and effortless to use. I bought a secondhand Vehicle and wanted a list of all the equipment. I ordered a replacement window sticker for my car and received it promptly. Excellent service to have available.

I received a lovely follow-up contact to confirm that I had what I wanted.

31 March 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding Vehicle history

I found ClassicDecoder apps on playstore and I had a wonderful visit to their site. The team is knowledgeable, friendly, and always goes the extra miles to ensure customer satisfaction. The care I received from the team was exceptional. They gave me a kindly welcome and responded to my challenge concerning the vehicle history including it's interior and exterior images, Technical Services bulletin, Market value Comparison with similar cars ... of an amazing detail solution with high level of professionalism making me feels at home throughout my visit. I highly endorse ClassicDecoder for their excellent service expertise for all mechanics and vehicle users.ClassicDecoder thank you very much.

25 March 2024
Unprompted review

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