Smartbox is doing very well from loading up to unload. They are professional in moving house and storage. I have recommended to my friends already
Location
Switch locationRoberts Distribution Centre, 7A, 81-85 Roberts Road, 2019 Greenacre, NSW, AU
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See what reviewers are saying
We had our box delivered sometime mid covid, left on street, we filled it up, was taken away, kept onsite for a few years as we had no space to collect it back, we were worried our furniture (couches... See more
Company replied
Great Initial communication from John, 20m3 Box delivered on day arranged. Removal guys worked like trojans for the included 3 hours and packed up everything that we required out of the house for... See more
Company replied
Right from the outset we thought we'd made the right choice with Smartbox. Communication with head-office was excellent. We really had no clue about how much storage we would need or what we should do... See more
Company replied
Company details
- #6 of 11 best companies in Storage Facility
About Smartbox - Sydney
Information provided by various external sources
Smartbox is one of the best storage ideas around. Easy and convenient, Smartbox comes right to the door of your home or office, no matter where you are in Melbourne or Sydney . You have one day (24 hours) to pack your Smartbox unit yourself and then we come and collect it. Your Smartbox is then stored in our secure storage facility.
Contact info
Roberts Distribution Centre, 7A, 81-85 Roberts Road, 2019, Greenacre, NSW, Australia
- 1800508676
4.8
Excellent
201 reviews
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To be Smart use Smart box
Best for ever storage service especially Mr John supports a lot for my business.
To be smart use smart box
15 February 2024
Reply from Smartbox - Sydney
Thank you Mohamed for your 5 star review! We are so glad you chose Smartbox as your preferred storage provider. We will pass on your fantastic feedback to the team!
Thanks again,
Smartbox Customer Service.
I had the best experience with…
I had the best experience with Smartbox.
From the pick up to the drop off was so smooth. The customer service is fantastic and have to mention George thank you for your service
29 January 2024
Reply from Smartbox - Sydney
Thank you Daniela for your 5 star review! We are so glad you choose Smartbox as your preferred storage provider. We will pass on your fantastic feedback to our hard working team!
Thanks again,
Smartbox Customer Service.
I am very happy with this company
I am very happy with this company. The box was delivered on time and picked up on time as well. It was the perfect size and I feel confident that my belongings will be safe. Richard was wonderful to deal with. He was helpful with advice about a suitable sized Smartbox and was very obliging when I had to change the day for delivery. He even helped to organise an early delivery so my family was able to help me load the box. I definitely recommend this company and Richard.
13 January 2024
Reply from Smartbox - Sydney
Dear Lynne,
We’re so glad you enjoyed your experience with Smartbox. Thank you for your excellent feedback, we’ll pass on your kind words to our hard working Smartbox team!
Kind regards,
Smartbox Customer Service.
It was very easy to organise access of…
It was very easy to organise access of our storage. All the staff were very helpful.
27 December 2023
Reply from Smartbox - Sydney
Thank you Paul for your 5 star review! We are so glad you choose Smartbox as your preferred storage provider. We will pass on your fantastic feedback to our hard working team!
Thanks again,
Smartbox Customer Service.
Great company
Great company. Competitive prices. All staff from guys who delivered and pick up trailer to admin / operations staff have been super friendly, helpful and arrived on time.
15 December 2023
Reply from Smartbox - Sydney
Dear Damian,
We’re so glad you enjoyed your experience with Smartbox. Thank you for your excellent feedback, we’ll pass on your kind words to our hard working Smartbox team!
Kind regards,
Smartbox Customer Service.
Excellent service and a helpful team
Excellent service and a helpful team. Super easy way to store your things at an affordable price.
19 December 2023
Reply from Smartbox - Sydney
Thank you Tina for your 5 star review! We are so glad you choose Smartbox as your preferred storage provider. We will pass on your fantastic feedback to our hard working team!
Thanks again,
Smartbox Customer Service.
Excellent all round storage service
Smart storage were helpful right from the start. Delivering the box and collecting was simple. The staff were always super helpful when I needed to access the box. Would recommend them to friends and family.
Would benefit from a little automation such as an online booking system for visits and bills payment but other than that an excellent service.
15 December 2023
Reply from Smartbox - Sydney
Dear Anne,
We’re so glad you enjoyed your experience with Smartbox. Thank you for your excellent feedback, we’ll pass on your kind words to our hard working Smartbox team!
Kind regards,
Smartbox Customer Service.
Reply from Smartbox - Sydney
Dear Daniel,
We’re so glad you enjoyed your experience with Smartbox. Thank you for your excellent feedback, we’ll pass on your kind words to our hard working Smartbox team!
Kind regards,
Smartbox Customer Service.
Positive experience
Really good way to store our stuff while selling house and moving.
Positive experience*****
30 November 2023
Reply from Smartbox - Sydney
Dear Michael,
We’re so glad you enjoyed your experience with Smartbox. Thank you for your excellent feedback, we’ll pass on your kind words to our hard working Smartbox team!
Kind regards,
Smartbox Customer Service.
Smartbox were brilliant.
Smartbox were brilliant.
They delivered the storage unit to our home on time and staff were very professional.
When we had moved to our new address it was simple as a phone call and our were delighted to us.
Nothing broken and again the staff were great.
More than happy to recommend Smartbox, they were simply great.
Rod
31 October 2023
Reply from Smartbox - Sydney
Thank you Rod for your 5 star review! We are so glad you choose Smartbox as your preferred storage provider. We will pass on your fantastic feedback to our hard working team!
Thanks again,
Smartbox Customer Service.
These guys were great
These guys were great! Flexible and cost effective, the box was dropped off and picked up quickly. I will totally use them again.
21 October 2023
Reply from Smartbox - Sydney
Dear Terri,
We’re so glad you enjoyed your experience with Smartbox. Thank you for your excellent feedback, we’ll pass on your kind words to our hard working Smartbox team!
Kind regards,
Smartbox Customer Service.
Friendly and super responsive.
Friendly and super responsive.. had a very smooth experience.
10 October 2023
Reply from Smartbox - Sydney
Thank you Jay for your 5 star review! We are so glad you choose Smartbox as your preferred storage provider. We will pass on your fantastic feedback to the team!
Thanks again,
Smartbox Customer Service.
Amazing customer service from all the…
Amazing customer service from all the team. Fast delivery, such a wonderful solution to storage. Cost effective. I would highly recommend.
5 October 2023
Reply from Smartbox - Sydney
Thank you Melissa for your 5 star review! We are so glad you choose Smartbox as your preferred storage provider. We will pass on your fantastic feedback to the team!
Thanks again,
Smartbox Customer Service.
Friendly and efficient
The process was explained to me very clearly by Josh before our things were collected and stored.
When we wanted the contents brought to our new address it went through seamlessly. Richard and Alfred who delivered our furniture and boxes deserve special praise as they were both friendly and professional.
18 September 2023
Reply from Smartbox - Sydney
Dear Deborah,
We’re so glad you enjoyed your experience with Smartbox. Thank you for your excellent feedback, we’ll pass on your kind words to our hard working Smartbox team!
Kind regards,
Smartbox Customer Service.
We are happy
They were very professional, efficient and helpful. The team from the office to the delivery person was great. They communicated well when the storage box was to be delivered and the picked up time.
I would definitely use them again. Their pricing was reasonable.
Thank you
Maria Pham
1 August 2023
Reply from Smartbox - Sydney
Thank you Maria for your 5 star review! We are so glad you chose Smartbox as your preferred storage provider. We will pass on your fantastic feedback to the team!
Thanks again,
Smartbox Customer Service.
no hidden cost or fuel levies
no hidden cost or fuel levies, a lot cheaper than the competitors, fits in an average driveway. Driver was lovely and experienced in reversing, operations team was very helpful and accommodating. Loved the convenience of carefully packing your personal items with care.
26 July 2023
Reply from Smartbox - Sydney
Dear Sofi,
We’re so glad you enjoyed your experience with Smartbox. Thank you for your great feedback, we’ll pass on your kind words to our Smartbox team!
Kind regards,
Smartbox Customer Service.
Smartbox have a great team
Compared to their competitors Smartbox is a dream. Courteous, reliable, sensible, on time, easy to deal with, they were great across the team…Richard, Josh, John are all good guys.and they gave us a couple of handy tips that made our move super smooth and cost effective…not the cheapest but arguably the best for our needs.
7 July 2023
Reply from Smartbox - Sydney
Thank you Tim for your 5 star review! We are so glad you chose Smartbox as your preferred storage provider. We will pass on your fantastic feedback to the team!
Thanks again,
Smartbox Customer Service.
We had a great experience with…
We had a great experience with smartbox, friendly customer service with simple, easy to understand process. We would definitely use them again in future.
Aziz
4 July 2023
Reply from Smartbox - Sydney
Dear Aziz,
We’re so glad you enjoyed your experience with Smartbox. Thank you for your great feedback, we’ll pass on your kind words to our Smartbox team!
Kind regards,
Smartbox Customer Service.
This company is totally professional
This company is totally professional
from the time the pickup arrived to when it was completed
Recommend
JK
30 May 2023
Reply from Smartbox - Sydney
Thank you John for your 5 star review! We are so glad you chose Smartbox as your preferred storage provider. We will pass on your fantastic feedback to the team!
Thanks again,
Smartbox Customer Service.
Very reliable, professional service
Very reliable, professional service.
The staff are very friendly. The Removalist’s arrived on time, we’re very kind and always checked in with me while they were loading my furniture.
This is the second time I have used this storage facility and they do not disappoint. Highly recommended.
Thank you to all the staff :)
27 April 2023
Reply from Smartbox - Sydney
Thank you Maria for your 5 star review! We are so glad you chose Smartbox as your preferred storage provider. We will pass on your fantastic feedback to the team!
Thanks again,
Smartbox Customer Service.
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