Smartappliancesuk Reviews 638

Purchased a TV advertised and sold as new. Upon finally setting it up properly after moving house and connecting it to WiFi for the first time, multiple apps including , , and were already logged into the same previous user’s accounts, with personal profiles/photos still present on the TV.

I raised this with the retailer and initially a replacement was agreed in writing, but the position later changed to a £50 partial refund and requests for the TV to be returned for “verification”.

To be fair, communication became very responsive once the matter was escalated. However, based on my experience, I would strongly advise buyers to fully check and set up any TV immediately on delivery rather than assuming it is unused simply because it appears sealed externally.

The matter is now being handled formally via my bank under goods not as described.

The delivery was really good, the courier was friendly and very helpful.
I was able to swap the TV stand for a wall bracket.
The TV arrived in perfect condition
The price of the television was very competitive.
Really pleased.
Donald

A great small Family Run Business that came through with the goods at a very competitive price. Eased any anxieties I had and always informative responses to any questions I had. Would definitely recommend.

We were very pleased with our TV order from Smart Appliances UK. Delivery drivers were punctual and very professional, too. They bought the TV in, unboxed, and made sure it was all workinga and perfect condition. Would definitely order with them again!

Made an offer for the TV which was accepted. There was an issue getting the tv but this was sorted which is what a decent seller is all about and the tv shipped to me by a very good courier who tested the tv was working before leaving

Excellent communication. In touch pretty much as soon as order had been confirmed. Personally contacted regarding delivery, courier also called ahead to make sure delivery wasn't missed. Delivered into the house and tested the screen. No 'drop and go'.

Answered query post delivery very quickly also.

I bought a TV. It arrived safely and quickly, the courier unpacked and inspected it, the TV is excellent, communication was reliably excellent and prompt.

Website holds all the latest models , the price was the most competitive on the market I could find . Independent company which is always good to find. Delivery service was great aloud me to alter the initial delivery date and although it wasn’t the quickest , the delivery was on time , drivers unpackaged the TV , switched it on to ensure working.
Unfortunately they don’t assemble to the stand and there were no instructions provided so had to google.

Great company, very fast communication and always ready to answer questions. Product I ordered is just what I needed and will be placing an order for another.

Thank you

Mark

Absolute top drawer experience from start to finish.
Advice, help & information from sales dept (James) was very helpful.
Amazing prices!
Placed an order for a 75" TV on Wednesday and it was delivered on Friday at 8 a.m. what a service superb.
I will definitely be using them again!

Best online price from friendly family business. TV was delivered and unpacked in good time. Excellent service, recommended.

This is the second time I have used Smartappliance.just received my new lg g5 and its perfect. Very good price great customer service and good delivery service cannot fault them at all thanks guys for a good experience from start to finish.

Great customer service, very quick at responding, and held my goods till I was ready for delivery.

Very good service through ordering, very competitive prices and delivery on time all in all very pleased.

Delivered as advised and expected.
Prior to delivery I emailed a query which was answered quickly and accurately.

I would recommend this company.

I purchased an LG tv from Smartappliances online. What a great company to deal with - prompt service, friendly and courteous staff, great delivery timescale and efficient after sales service.
I would definitely buy from them again, no hesitation, they just do things right!

The delivery came on time excellent service tv was unpack and inspected professional. All goods where in good condition and would recommend and purchase again in the future.

Product was exactly what was needed and it arrived on the next day from time of order when I had been expecting 3-5 days, enabling me to fix the TV and watch England beat Wales. Excellent service - I would highly recommend this company as they went one step beyond.