SmartPA Reviews 297

Just had a conversation with my local business support contact at Smart PA. After long discussions with them eventually agreed to a fixed block of hours to enable the start up of Xero accounting software. After a number of weeks it was clear that we were not progressing well, approached another provider GOLD Xero partner who informed me that the entire set up was flawed and amounted to incompetence so tried to cancel Smart PA who are now trying to enforce a 2 month notice period. Unprofessional, unwilling to be accountable for the quality of there service. Strongly advise you to steer clear of Smart PA, the remedial work we require is costing £3k. We will obviously take legal action to recover these costs.

Liz Webber is an absolute star! She always manages to pull it out of the bag for us, often at very short notice and the quality of her work is excellent! Highly recommended.

Helen Jones is my smart PA .
Yes it saves you so much time when your busy.
You ask and you get results.
Glad I’ve come across these guys.
Look forward to working more in depth with Helen Jones, especially after all this covid situation.
Thanks so much. X

I’ve worked with Nicola for a few years now and wouldn’t have it any other way. Not only is she extremely organised and efficient, she’s also lovely to work with. I highly recommend her services.

Fun. Professional. Hard working. Hellen sets the standard when it comes to EA support. I really value her support and would recommend her highly.

Smart is not the word for this company. Crap billing, dishonourable staff it is an absolutely awful service.

Brilliant experience with this very well organised team. Smart PA are very action-focused and clear - just what you need when under time restraints and need admin help or to handover projects. I've had a SmartPA help with my diary, social media, blogging and all sorts - even moral support when stressed out! Highly recommend esp for anyone working solo and juggling too much.

Smart PA is a trusted, reliable and resourceful group of people, a significant network and a range of talents. I have found them to be really good value for money and a long term partner in our work.

Really fast and efficient service
Produced a very comprehensive document for me
And turned it around in no time at all
Have recommended to all other business owners
Will definitely use again
Thank you

I came across Smart Pa buy a simple search online, in business you seem to end up sceptical on how many companies want a piece of your business without the genuine confidence they can improve it.

I met a really competent lady buy they name of Jennifer and she nailed it, she spent as long as needed to go through all my concerns and what systems they can adapt to benefit my company all explained with transparency and explained very well.

I have decided to use Smart PA on the simple reason they have my confidence and the results will speak for themselves, they don’t tie you into long term contracts so this allows you to decide in stages of your value for money is met and I’m sure in there business model they want repeat business so why do that if they don’t see how they can help in a big way to systemise the business and show results.

So far I’m very impressed and I’ll be sure to return to this page on the progression of this leap forward in my business .

Kw

This is an above average virtual PA company that I use for complicated transcription jobs from old documents. They're able to use common sense to figure out how to make the transcription work even with complicated tables. It's possible to speak to real people working in the UK about your job, and the prices are extremely reasonable for what they're doing. Turn-around times are always reasonable for routine jobs, and I've also used them for critical same-day jobs and had no issue there either.

A very professional service to help with formatting issues I had with my PhD thesis. Highly recommended.

Superb service, so professional.

It has proved to be an immeasurably more beneficial solution to help our business grow in 2020, under challenging circumstances, than having dedicated staff to conduct these tasks.

SMART PA is set up to succeed by offering different capabilities to meet the client's needs. I have appreciated this about their approach, and whilst it has not been entirely smooth sailing in the set up process, overall I am pleased to recommend their services.

We have worked with SmartPA for over a year now and are so grateful for the support they provide. The team are always reliable and get the job done!

SmartPA keeps on top of our busy inbox, manages our back end administration, and assists with social media tasks. As a growing charity, they take the pressure off our small team giving us the confidence that day-to-day operations are always taken care of.

Kate has been taking care of my social media for the last few months and is doing a great job. I deliver the rough material and she creates the posts. Pictures, hashtags, videos and anything else she considers appropriate. It allows me to have a continuous and consistent presence without pressure. Kate is easy to work with and very reliable. I can highly recommend her.

I Decided to get Smart PA in June 2020, i was struggeling so much trying to keep up with all tasks that i needed to and getting anyvtime for myself. Once Kathryne started she used her own anisative at seeing how i worked and learnt how the company operated so then she was abel to implement her systems and knowlege which has inabeled the company to flow and work at a high and very eficiant way i could not thank Kathryne enough for all her amazing hard work and organosation she has done and doing for my Company. Thank you Tom Waller

Kate Vayle is a great virtual personal assistant; she is hard working, well organised, a strong researcher, well networked and great company to work with.

Kate has been supporting bring more structure to my business, Career Accelerator, enhance our marketing and branding strategy and help streamline our processes. Since starting, Kate has introduced me to really useful online tools to help me plan my meetings effectively and organised our Google Drive, she has designed professional and slick looking branding posts and documents for Career Accelerator and she has conducted helpful market research which has helped inform our strategy moving forward.

Kate has gone and beyond her role many times by introducing me to her useful contacts and sharing leads and opportunities which have added value to me and my organisation. Kate earns my recommendation as a great virtual assistant who can add value to any organisation.

Kate has worked with my clients and undertook some research. Always to deadline and always to a high standard. Much appreciated and recommended.