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See what reviewers are saying

Rated 5 out of 5 stars

They are the best content providers for your money. They are intuitive, professional, and creative. Their content is of high quality and they create stunning graphics. Leaving the posting in their han... See more

Company replied

Rated 5 out of 5 stars

I initially signed up and didn't like the posts at all. I worked with the customer service and they switched me to a new designer easily. The new designer was perfect and her name is Bea. I fully rec... See more

Company replied

Rated 5 out of 5 stars

Smarcomms is the real deal when it comes to social media management. From the jump, their team has been super professional and on point with understanding my brand and hitting my target audienc... See more

Company replied

Rated 1 out of 5 stars

Avoid unless you want cookie cutter content poorly designed and with little input or creativity. Simple things like not using the company logo just randomly adding their own version of the logo, vid... See more

Company details

  1. Marketing Agency

Written by the company

Smarcomms helps businesses save time & increase engagement + ROI on social media with customized content that delivers exceptional value.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

62 reviews

5-star
4-star
3-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Exceptional Social Media Marketing Expertise

They have exceeded all my expectations. Their commitment to delivering exceptional service and expertise in the ever-changing world of social media marketing is amazing!

The team's strategic approach to social media resonates with my target audience has grown my brand's online presence.

One of the standout features is the price. Even thought it’s only $99/month the team took the time to conduct a thorough analysis of my business, key objectives and defined a clear roadmap for success.

Reporting on the performance of our campaigns provides lots of valuable insights, allowing us to make data backed decisions and optimize our strategy continuously.

In conclusion, my experience with smarcomms has been nothing short of outstanding.
Great services, switched on team, quality product and all for a great price.

9 January 2024
Unprompted review
Rated 2 out of 5 stars

$99 USD for 6 posts, do not waste money on that.

I purchased a monthly plan (4 weeks) for $99 USD on Dec 9, 2023. They spent the first week for researching, they sent me 3 posts on the second week and 3 posts for the third week. I didn't receive any posts on the 4th week. My subscription will be expired on Jan 9, 2024 but I received an email from Scarcomms on the 3rd of Jan saying my subscription has been CANCELLED. The message is this: "It looks like your subscription for order #xxxx has been canceled and you’ll no longer be receiving our services. If this is an error, please reply and let us know" I don't understand what is the forth week of my money goes to???

4 January 2024
Unprompted review
Rated 5 out of 5 stars

A+...super excited each time I get an…

A+...super excited each time I get an email to review content!!! My brand is consistent and the team has followed through keeping my social media relevant!!! 5 STAR!!!! BE SMART, Press the link and get on board!!! #smarcommslove

24 October 2023
Unprompted review
Rated 2 out of 5 stars

MORE STRESS THAN PRIOR TO SIGNING UP

I signed up after reviewing other reviews and needing someone to assist in boosting my businesses' social media presence and create engaging and exciting posts.
- Had to review and change posts multiple times before I was happy (used old stock, out of season stock, stock that we had one pair left, old stock) etc
- Was very clear that the purpose was to bring more customers into my actual bricks and mortar shop premises, all posts kept referring people to my website. I corrected this EVERY post, but each review it was the same
- Did not read or absorb feedback given, so each post was 2/3 days of back and forth with changes that were already given in initial brief
- I signed up to make my life EASIER, since then this whole thing of so many comments/changes/corrections to each and every post every week it has become very stressful and more hassle than before signing up
- Signed on for a 3 posts per week plan. 3rd week- no posts, no content to approve. When I kept asking for content, I was given obviously quickly put toegther crap that I wasn't happy with- to get these up to standard took another 3 days, so I did not get what i paid for at all. I have made several complaints, given direct and honest feedback, explained how unhappy I am etc. I have been given at least 8-10 apologies thus far and how they are changing my team to ensure the posts are better.......just got the new lot and it is the same issues again. fed up, sick to death of the ignorance and more stressed than when I signed up. TOO HARD.

9 July 2023
Unprompted review
Smarcomms logo

Reply from Smarcomms

Hi Christina,

I genuinely regret hearing about your experience and the frustration it has caused. Please know that we take every feedback seriously and are always striving to improve.

To address your concerns, we have refunded the $99 you paid and will continue working on your account until you're satisfied. Additionally, we've assigned one of our top team members to ensure that all your needs are met.

Our main goal is to make our clients happy and satisfied with our services.
If at any point you feel we are not meeting your expectations or if our services are causing undue stress, please let us know and we will respect your decision to move forward.

Thank you for giving us the opportunity to serve you. Your feedback is invaluable in helping us improve our services.

Best regards,
Henry

Rated 1 out of 5 stars

Fully Generated by ChatGPT, Not quite happy with the results.

I am not very much excited with the ChatGPT generated content and a very monotonous style of posts.

I expect some variety and research effort spent in preparing my social media post as we are paying for that. In turn we only get a very similar social media posts that are not engaging at all.

26 June 2023
Unprompted review
Smarcomms logo

Reply from Smarcomms

Hi Geeth,

So sorry to hear about your negative experience here.

I did have a look and noticed that we do not have any client accounts ordered under the name ‘Geeth’.

Would you mind clarifying which account this is for? You can email us on support@smarcomms.com.

I noticed there is only 1 review on your profile and you are writing this review from India which is not a country where we have any customers.

We also do not use ChatGPT for writing content.

Looking forward to your clarification here.

All the best,
Henry

Rated 5 out of 5 stars

So far I love this company

So far I love this company! Even though I'm a new client of theirs and I don't know if I'll get new customers from their ads yet, I can tell you I am very impressed with the quality of their posts and their customer service. They always message me back when I reach out to them, each and every time! Very professional services 👍😊👌

22 May 2023
Unprompted review
Rated 5 out of 5 stars

Awesome!

Awesome! Smarcomms is amazing and has come through like a charm. The posts are on time, well written for my small business and professional. I highly recommend. Thank you Smarcomms!

17 February 2023
Unprompted review
Smarcomms logo

Reply from Smarcomms

Thank you very much, Pamela!

Rated 5 out of 5 stars

Next level creatives, customer for life.

Better than expected. Having used other sources for social media help, my expectation level was low. Boy did Sarcomms knock it out of the park. Creatives are amazing and I can't be more thankful. Thank you for such high quality work. Customer for life with our company, Buddy Check™

7 February 2023
Unprompted review
Smarcomms logo

Reply from Smarcomms

Thank you so much for taking the time to share your experience with us! We're over the moon to hear that you had a great time working with Smarcomms and that our creatives were able to exceed your expectations.

Rated 5 out of 5 stars

Our company's experience with Smarcomms…

Our company's experience with Smarcomms has been great so far. The blog and social content has been very well done. When we've had questions, the customer service team has been very responsive.

31 January 2023
Unprompted review
Smarcomms logo

Reply from Smarcomms

Thank you so much for the kind words! We're thrilled to hear that your experience with Smarcomms has been great so far.

Rated 5 out of 5 stars

Great value!

Reliable, great content, easy to use platform. Highly recommend!

11 January 2023
Unprompted review
Smarcomms logo

Reply from Smarcomms

We're so happy to hear that, thank you for your recommendation!

Rated 5 out of 5 stars

Great experience for the last 6 months…

Great experience for the last 6 months , they need little direction and respect brand image. They are creative to use all available content from existing website and social medias

highly recommend!

1 June 2022
Unprompted review
Smarcomms logo

Reply from Smarcomms

Thank you for your review! We're so glad to hear that you've had a great experience with us over the last 6 months.

Rated 5 out of 5 stars

Smarcomms has been great about quality…

Smarcomms has been great about quality advice, listening to my needs and working with me patiently. Grateful for team effort and support

18 January 2023
Unprompted review
Smarcomms logo

Reply from Smarcomms

Thank you for your kind words! We're so happy to hear that you've had a positive experience with Smarcomms.

Rated 5 out of 5 stars

They take care of social media so I don't have to!

Every week, I can depend on Smarcomms to post relevant, timely, and professional looking posts to company's social media sites. It's just so automatic that it lets me work on the tasks I need to take care of. I highly recommend Smarcomms.

9 January 2023
Unprompted review
Smarcomms logo

Reply from Smarcomms

Thank you for your review! We really appreciate you taking the time to share your experience with us.

Rated 4 out of 5 stars

Get my Money's worth

As far as I'm concerned, you get what you pay for and I feel their service is well worth the cost. I use their service because I simply don't have time to make miscellaneous posts every week. I can all but manage the sales we run. I wasn't looking for perfection but they've done a great job so far.

11 January 2023
Unprompted review
Smarcomms logo

Reply from Smarcomms

Thank you for your honest review! We appreciate your feedback and are glad to hear that you feel our service is well worth the cost. We understand that there's always room for improvement and we'll continue to strive towards delivering the best possible experience for our clients.

Rated 5 out of 5 stars

Smarcomms completely exceeded my…

Smarcomms completely exceeded my expectations when it comes to social media management. Not only did they take care of all of my social media channels, but they also saved me a ton of time. I can't believe how easy and stress-free it was to work with them. Highly recommend!

31 December 2022
Unprompted review
Smarcomms logo

Reply from Smarcomms

Thank you so much for your kind words! We're thrilled to hear that we exceeded your expectations and that we were able to make social media management easy and stress-free for you.

Rated 5 out of 5 stars

Smarcomms is the real deal when it…

Smarcomms is the real deal when it comes to social media management. From the jump, their team has been super professional and on point with understanding my brand and hitting my target audience.

They pump out top-notch content and have helped me boost my social media following and engagement.

Plus, they're great at communicating and aren't afraid to make changes if need be.

I'd recommend them to anyone looking to step up their social media game 🔥

10 January 2023
Unprompted review
Smarcomms logo

Reply from Smarcomms

Thanks for the kind words! We really appreciate your review.



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