Small World Baby Reviews 

45
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

The personalized bean bag chair is lovely, mouldable and easy to reshape, which is really good. Only reason I haven't given 5 Stars is because the delivery took longer than expected and we were told t... See more

Company replied

Rated 5 out of 5 stars

I was skeptic because of other reviews but I ordered the adults xxl beanbag in pink delivery was a week if that bearing in mind I ordered on 31st of December. I’m really pleased with it I’ve seen peop... See more

Company replied

Rated 5 out of 5 stars

I bought the new XXL mustard bean bag, it is so soft and super comfy, I even bought two matching toddler chais for my twins. Absolutely love them, thank you Small World Baby. Will definitely be buying... See more

Company replied

Rated 1 out of 5 stars

Purchased the XXL Bean Bag for my son as a Christmas present. Ordered before the deadline date for Christmas Delivery. However we didn't get this until nearly 3 weeks after Christmas! No proper exp... See more

Company replied

Company details

  1. Home Goods Store

Written by the company

Personalised Baby bean bags, cribs, pram sets, gifts & accessories from Small World Baby Shop. Customise our products to suit you & your baby.


Contact info

4.1

Great

TrustScore 4 out of 5

45 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(45)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have previously bought a baby bean…

I have previously bought a baby bean bag for my grandson,I now have another on the way and wanted to gift my daughter one for her baby but I each time I go on the website it says website unavailable.I’d prefer to buy from here as I was very pleased with my previous buy

8 June 2022
Unprompted review
Rated 5 out of 5 stars

Excellent company and service

Bought a bean bag for my friends daughter's 1st birthday and I am super impressed with the service and quality. Order arrived within 2 days and looks even better in reality. Highly recommend to anyone considering placing an order and I will return for future purchases also!

28 April 2022
Unprompted review
Rated 5 out of 5 stars

I brought my daughter a foot-muff for…

I brought my daughter a foot-muff for her pram , I’m in love with it😍😍deffo was worth the wait & I’m so happy with it highly recommended❤️

31 March 2022
Unprompted review
Small World Baby logo

Reply from Small World Baby

Hi Ellie, thank you so much for your review! We're so happy you love your footmuff and hope your daughter does too. We aim to deliver items as quickly as possible. Thank you!

Rated 5 out of 5 stars

Perfect gift & amazing turn around time

Ordered a bean bag chair for my daughters 1st birthday. Ordered it well in advance with it being personalised i wanted to give it enough time to arrive, i placed my order Thursday and it was here by 10am Saturday. Such a quick turn around & it was perfect. My little girl loves it & cries when we take her off of it. Would 100% recommend. Customer service is great too. 10/10, will definitely be ordering from here again!

22 March 2022
Unprompted review
Small World Baby logo

Reply from Small World Baby

Hi Bethany, thank you so much for your review! We're so glad that your daughter's bean bag chair was delivered so quickly, especially as it's for her birthday. We aim to provide the highest standard customer service possible so we're delighted that you are happy with the service you received. We can't wait to see you here again at Small World Baby. Thanks!

Rated 5 out of 5 stars

Really good experience with this…

Really good experience with this company.
Lovely footmuff and friendly customer service.
Thank you - Geoff S.

14 March 2022
Unprompted review
Small World Baby logo

Reply from Small World Baby

Hi Geoff, thank you so much for your review! We’re so glad you had a great experience here at Small World Baby, we aim to provide the best products and customer service possible! Thank you!

Rated 5 out of 5 stars

10/10 for customer service!

Placed an order for a bean bag but decided I had space to fit a larger one, so I contacted the company to explain the situation and request my order be cancelled.

Without any hassle I received a courteous response, the order was cancelled and my money refunded.

So nice to receive that sort of customer service these days! :)

9 March 2022
Unprompted review
Small World Baby logo

Reply from Small World Baby

Hi Di, thank you so much for your review! We’re so happy we could help you, we aim to provide the best customer service possible. Thank you!

Rated 5 out of 5 stars

Fantastic !!!!

I bought the new XXL mustard bean bag, it is so soft and super comfy, I even bought two matching toddler chais for my twins. Absolutely love them, thank you Small World Baby. Will definitely be buying of the website again. The staff also seem very friendly and super responsive.

5 March 2022
Unprompted review
Small World Baby logo

Reply from Small World Baby

Hi Amy, thank you so much for your review! We’re so happy that you love your XXL mustard bean bag and we hope that your twins adore their matching chairs too! We aim to provide the best customer service possible and we would love to see you here again at Small World Baby. Thank you!

Rated 5 out of 5 stars

Beautifully made bean bag chair

Beautifully made. Going to be ordering another chair soon for my nephew. 5 stars thank you.

3 March 2022
Unprompted review
Small World Baby logo

Reply from Small World Baby

Hi Jasmine, thank you so much for your review! We’re so glad you’re happy with your product and can’t wait to see you here again at Small World Baby. Thank you!

Rated 5 out of 5 stars

Fabulous fur bean bag

Fabulous bean bag, so big and super comfy! Love my XXL bean bag, I have had ones from other sites but this is by far the best. I would definitely recommend xx

3 March 2022
Unprompted review
Small World Baby logo

Reply from Small World Baby

Hi Amelia, thank you so much for your review! We aim to provide the highest quality products possible so we’re so happy you love your XXL faux fur bean bag. Thank you!

Rated 5 out of 5 stars

Would definitely recommend this company…

Would definitely recommend this company for anyone second time I have used them and its always a perfect beautiful product I absolutely love them thanks again for going above and beyond for me

28 February 2022
Unprompted review
Small World Baby logo

Reply from Small World Baby

Hi Nichola, thank you so much for your review! We’re so happy that you love your product, we would love to see you again here at Small World Baby. Thank you!

Rated 5 out of 5 stars

Really helpful when I made a mistake on…

Really helpful when I made a mistake on the order, great product too

28 February 2022
Unprompted review
Small World Baby logo

Reply from Small World Baby

Hi there, thank you so much for your review! We’re so happy we could help with your issue and that you love your product. Thank you!

Rated 5 out of 5 stars

Great experience with this company

Great experience with this company. They were so helpful when I made a mistake with my address on my order, very quick response and sorted pretty much straight away for me. I just love that my daughter Gracie has her name on the chair she loves it even more. Great buy and 100% worth the money. Would definitely recommend small world baby shop. 5 stars!!!

27 February 2022
Unprompted review
Small World Baby logo

Reply from Small World Baby

Hi Poppy, thank you so much for your review! We aim to provide the best service possible so we’re so glad that we could help you with your problem. We’re delighted that your daughter loves her bean bag chair and hope she has lots of cosy time of it. Thank you!

Rated 5 out of 5 stars

***** 5 star service

My wife bought a bean bag for our new grandson, lovely product. I wanted to change my order, I spoken to a lovely girl called Alice who dealt with my issue very quickly. Really happy with the bean bag and customer service. Many thanks Small World Baby Shop.

24 February 2022
Unprompted review
Small World Baby logo

Reply from Small World Baby

Hi Johnathan, thank you so much for your review! We’re so glad you’re happy with your bean bag and hope your grandson loves it to. We aim to provide the best items and customer service possible. Thank you!

Rated 5 out of 5 stars

Fabulous small business

I purchased a personalised children’s bean bag chair from smallworld on Wednesday 16th February and was pleasantly surprised when it arrived two days later. The chair is lovely and the personalisation makes it extra special. Great price for a lovely item. I would not hesitate to order from this company again and would highly recommend their customer service.

18 February 2022
Unprompted review
Small World Baby logo

Reply from Small World Baby

Hi Charlotte, thank you so much for your review! We’ve been working hard to make our delivery times as short as possible so this means a lot. We’re also so happy that you love your bean bag chair, we love adding personalisation to our items. We would love to see you again here at Small World Baby. Thank you!

Rated 5 out of 5 stars

Awesome product. Great service.

I bought my son a baby bean bag chair. He loves it. I mean absolutely loves it. The fa t he had his name on it gives him that ownership feeling. Ordered and received within the 3 days. Great customer service. I did order something over back Friday too and that did take a bit longer but it’s understandable as everything is made to order. Thanks 🙏🏻

16 February 2022
Unprompted review
Small World Baby logo

Reply from Small World Baby

Hi Looay, thank you so much for your review! We're so happy your son loves his bean bag chair and hope you do as well. We love adding personalisation to our items, we feel it makes it that little extra special for your little ones. We try our best to produce and dispatch our items as soon as possible so we're very happy that you received your chair within 3 days and are so thankful that you understand the slightly longer delivery time over Black Friday. We hope your son has lots of cosy hours in his chair. Thank you!

Rated 1 out of 5 stars

Purchased the XXL Bean Bag

Purchased the XXL Bean Bag for my son as a Christmas present. Ordered before the deadline date for Christmas Delivery. However we didn't get this until nearly 3 weeks after Christmas! No proper explanation was provided. Emails were exchanged, but we had to chase this on numerous times! Whilst the bean bag is pretty good! I wouldn't recommend this company unless you allow plenty of time for the delivery.

14 February 2022
Unprompted review
Small World Baby logo

Reply from Small World Baby

Hi Nicola, thanks for your review. We aim to provide the highest quality products and customer service possible so we’re terribly sorry that you’re unhappy with the correspondence you had with us. We also apologise for the delivery time of your son’s XXL bean bag, it’s the perfect gift for Christmas.

Christmas is an extremely busy time for us but we always aim to have all of our orders dispatched in time that are placed before the deadline date and, again, we can’t apologise enough that yours didn’t arrive in time. We’re so happy you like your XXL bean bag and hope this experience hasn’t had an overall negative affect on your thoughts of Small World Baby. Thank you!

Rated 2 out of 5 stars

They only publish good reviews

Do not trust the reviews on their website. They only publish good reviews!

7 February 2022
Unprompted review
Small World Baby logo

Reply from Small World Baby

Hi Lillian, thanks for your review. We've had a look on our system and can't seem to find an order or review under the name Lillian Hume. If you would like to email us with your order number we will happily look into the issue you've had and help with this. We're terribly sorry you're unhappy with Small World Baby, we try our best to provide the best products possible so we would really like to hear what the issues were with your product so we can rectify these for future orders. Thank you!

Rated 4 out of 5 stars

The personalized bean bag chair is…

The personalized bean bag chair is lovely, mouldable and easy to reshape, which is really good. Only reason I haven't given 5 Stars is because the delivery took longer than expected and we were told to contact the courier ourselves, which isn't usually how it's done (also maybe the couriers fault). Having said that, the communication via email was quick and really good. I would recommend this product. But allow extra time for delivery.

15 January 2022
Unprompted review
Small World Baby logo

Reply from Small World Baby

Hi Kiran, thank you so much for leaving a review! We're so glad you're happy with your Bean Bag Chair and hope your little one finds it comfy. We're so sorry delivery took a little longer than usual, sometimes the best and quickest thing is to get in touch with the courier to track and find out what's happening with your parcel. We try our best to provide the best products and customer service possible. Thank you!

Rated 5 out of 5 stars

XXL beanbag in pink

I was skeptic because of other reviews but I ordered the adults xxl beanbag in pink delivery was a week if that bearing in mind I ordered on 31st of December. I’m really pleased with it I’ve seen people moan about the beans being separate and having to fill the bag but my partner filled ours easy wasn’t really a problem at all. Compared to other sites the price was a bargain for the size

12 January 2022
Unprompted review
Small World Baby logo

Reply from Small World Baby

Hi Keri, thank you so much for leaving a review! We're so happy you love your pink XXL Bean Bag. We try our best to make our Bean Bags easy to fill so we're really happy you had no problems. Thank you!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look