My ID photo on mobile failed once because quietly the corner was while coffee cooled cut off. The after the balance refreshed error message actually without a new ticket said that, so near the cashier... See more
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i had never used a casino site before so the lobby was the bit i was most worried about, thinking it would be a wall of flashing things i did not understand it is not there is a search box, a set... See more
I used the contact form for a KYC question and expected the usual reset. Instead, the email reply kept the same case and referenced the proof of address I had uploaded. The answer was not super fast,... See more
Was stuck in a phone queue with the cable company anyway so I figured ID do the verification at the same time. Image of the state ID, photo of a utility bill, both accepted first try, so the withdrawa... See more
Company details
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100% up to NZ$600 + 200 Free Spins
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Three sessions in
Three sessions in, so the weekly total does not mean much yet, but the account shows time played this session and this week next to each other and I can already see that mattering.
Bonus conditions reviewed okay mid…
Bonus conditions reviewed okay mid laundry.
Before taking the sign-up bonus
Before taking the sign-up bonus, I looked over the wagering requirement and maximum bet. Both were shown on the activation section, so I knew what I was getting into, while the tab remained active.
Requested NZ$85 after dinner and…
Requested NZ$85 after dinner and watched the status move from pending to approved. The money arrived the following morning.
The FAQ listed exactly which documents…
The FAQ listed exactly which documents they'd want, so when it came to it I sent my passport and a utility bill in one go and was approved a few hours later. No back and forth.
Was stuck in a phone queue with the…
Was stuck in a phone queue with the cable company anyway so I figured ID do the verification at the same time. Image of the state ID, photo of a utility bill, both accepted first try, so the withdrawal went in that night.
Live Roulette loaded up slowly on…
Live Roulette loaded up slowly on mobile data, then kept running steadily for one round. Balance updated after the table closed.
The first time a cashout of mine went…
The first time a cashout of mine went over $1,000 I was a wreck about it. Chat walked me through the extra check, told me it was a threshold thing not a problem with my account, and the money went through in two days.
Next morning
Next morning, Fire Joker froze once on iPad on the couch, then the slot reopened on the same round with the right balance I will judge the rest later. Checked on refresh #6
Honestly what got me was the tone
Honestly what got me was the tone. I typed out a slightly bothered message about a bonus not showing and the reply was calm and practical. Reviewed, found ID not opted in, explained to me how to fix it. No lecture, no attitude.
the checklist showed what was missing
the checklist showed what was missing, I fixed the photo, and verification closed later. I liked that the page did not reset after refresh.
Cashier minimums showed before I made…
Cashier minimums showed before I made any deposit 👍
Did the plain detail first
Did the plain detail first, reviewed the banking screen all the way through, charges, minimums, the name mismatch condition. Then $30 in, a slower hour on video poker, up to $110, and I pulled the lot out. Two days, no charge, I never had to chase anyone.
reality check popped bang on time
I meant to check one casino thing and…
I meant to check one casino thing and ended up checking two. chat took a few minutes, then the agent checked my casino payout status. After a break I checked the casino again: Gates of Olympus froze once on motel Wi-Fi, then the slot reopened on the same round with the right balance. Not perfect, but the casino experience was positive.
that file list actually surfaced…
that file list actually surfaced prior-to I normally uploaded anything 2:07pm.
Cheap Android login worked with low…
Cheap Android login worked with low battery.
John from account..
John from account... inbox checked my deposit question clearly.
still new here and havent tested…
still new here and havent tested withdrawals yet. registration, two mobile games and a small PayPal deposit have worked properly so far
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