I checked KYC before depositing much. The checklist showed ID plus address proof clearly, and my upload stayed there after refresh. Verification was not instant, but the profile moved to pending witho... See more
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kept a note of the dates on this to find out if the timeline on the page held up in practice. deposited $75 by debit on the 3rd, played through the week, sat at $520 by friday. requested $400 that eve... See more
I always take the smallest version of an offer first. Here that meant a $10 cashback cap rather than the big match, just to see how and when it credited. It came through on a Monday around eight thirt... See more
I came in cautious because previous sites made simple things messy. This one at least showed rules, balance changes, and support updates in normal language
Company details
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300 % jusqu'à 9 000 € + 250 FS
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Loyalty points feel useless
You earn these loyalty points but the exchange rate is terrible. After quite a bit of play I could only swap them for a few spins on a slot I don’t even like. Pointless system.
I came in cautious because previous…
I came in cautious because previous sites made simple things messy. This one at least showed rules, balance changes, and support updates in normal language
kept a note of the dates on this to…
kept a note of the dates on this to find out if the timeline on the page held up in practice. deposited $75 by debit on the 3rd, played through the week, sat at $520 by friday. requested $400 that evening while the dog stood by the door waiting to be walked. the quoted window for approval is 48 hours and it was approved in 19. money left them saturday morning and my bank showed it monday, which is the bank being slow rather than them.
The minimum withdrawal was visible…
The minimum withdrawal was visible before I typed $90, so the cashier did not make me guess. I checked once more later and the same detail was still there
Screen rotation did not break the game…
Screen rotation did not break the game on my tablet. I know that sounds basic, but I have seen worse.
$300 cashout on a sunday
$300 cashout on a sunday, which i expected to sit until monday. it was approved sunday evening and in my account monday first thing
ID photo verified by Friday.
Spend overview matched deposit history…
Spend overview matched deposit history after work
The document list was clear before I…
The document list was clear before I uploaded anything. I sent one address file, watched the status move to pending, and did not need chat.
asked
asked, got an answer, went back to the slots. the deposit issue was fixed before i finished typing the follow up
login code arrived fast.
ACH withdrawal marked paid
got stung once when a site quietly…
got stung once when a site quietly removed the two titles i played, never said a word. eight months here and my games are all still there. one did get pulled and the lobby flagged it a week ahead of time. fair enough
The support agent read request 90812…
The support agent read request 90812 before replying, which saved time.
Max bet sat there afterward again under…
Max bet sat there afterward again under the offer before activation.
Balance refreshed after spins during…
Balance refreshed after spins during the later check.
first $60 cashout came through while i…
first $60 cashout came through while i was making lunch, havent tried bigger yet.
Started in support ticket
Started in support ticket, then got a follow-up through the in-account message. Same thread stayed visible, which saved a lot of explaining
Wish the wagering counter sat on the…
Wish the wagering counter sat on the main screen instead of inside the promo tab. It is accurate at least, ticked down exactly as I played and hit zero where the terms had said.
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