sloths.co.ukReviews 

215
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Brought a Sid the Sloth along with two Sloth 🦥 keyring for my Sloth loving daughter and she thinks that he is so cute and is very happy to have a Sid the Sloth.

Rated 5 out of 5 stars

My step daughter found this site all by herself and she ordered a lobster because that’s what her and her brother call him. He is gorgeous and hasn’t been let go of!! The sloth is gorgeous too and has... See more

Rated 4 out of 5 stars

Arrived in good time and my Goddaughter loves him BUT...my personalised message was not included. I sent her a sloth hug to keep her going until we can have a real hug and as the message was missing... See more

Rated 5 out of 5 stars

I was extremely ill in hospital and my better half Melissa was running around,helping run my pub,whilst she was doing her job as a mental health nurse,plus worrying about me and my health. I saw send... See more

Company details

  1. Toy Store
  2. Gift Shop

Written by the company

The one stop shop for Sloth gifts. The perfect present to send to loved ones, family and friends. Sending Sloths and joy all around the world.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

215 reviews

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No history of asking for reviews

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4.5

All reviews

(215)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Sloth

Excellent efficient service
Not seen product as yet due to it being a present but I’m sure sloth will be loved

24 October 2022
Rated 5 out of 5 stars

Fantastic

Quick and easy to order. Arrived on time. Friends daughter absolutely loves it. Thank you.

16 August 2022
Rated 4 out of 5 stars

Sloth arrived

Sloth arrived, a little more then the stated 4 days, but that was ok. The sloth is lovely, exactly what I was expecting. Soft, plush and very suitable (its a gift for someone). However I ordered 2 keyrings as and only 1 was in the box. I have emailed and am expecting that this will be resolved easily - fingers crossed.

10 August 2022
Rated 1 out of 5 stars

Sent out an empty box

Sent out an empty box. Did not offer a refund or a replacement.

28 July 2022
sloths.co.uk logo

Reply from sloths.co.uk

Thank you for your order and I'm sorry to read of your negative experience and I do understand your frustration.

We have been working together to resolve this via email, as you stated you work night shifts and informed me the parcel had been left outside for a few days. Although we can't be responsible for what happens once delivery is made, we have still sent out a new replacement but I have not heard from you since, I'm hoping that has been received but please do let me know if it hasn't.

Kind Regards,
Jake

Rated 1 out of 5 stars

Still haven’t received item or had an…

Still haven’t received item or had an answer to my email

11 July 2022
sloths.co.uk logo

Reply from sloths.co.uk

Hi, I'm so sorry to read you haven't received your sloth yet, unfortunately I don't have any correspondence could you please email me your order number and I'll get this sorted immediately.

Jake

Rated 1 out of 5 stars

My delivery has gone missing and I am…

My delivery has gone missing and I am getting no assistance from sloths or the Royal Mail. Very disappointing.

1 July 2022
sloths.co.uk logo

Reply from sloths.co.uk

Hi Ros, please email me your order number and I'll get this sorted asap.

Rated 5 out of 5 stars

My step daughter found this site all by…

My step daughter found this site all by herself and she ordered a lobster because that’s what her and her brother call him. He is gorgeous and hasn’t been let go of!! The sloth is gorgeous too and has been named gruff after the super furry animals!! Seriously though what an amazing idea and such beautiful products!! The staff are so kind and deserve your business 😊 definitely going to be recommending these 😄

23 June 2022
Rated 2 out of 5 stars

Haven’t received my order yet

Haven’t received my order yet. Present for my daughters birthday which is tomorrow. I’m sure the gift and message would of been amazing but unfortunately not arrived after over a week

16 June 2022
sloths.co.uk logo

Reply from sloths.co.uk

Hi Ruth, can confirm we worked together on this and although there was a delay with Royal Mail thankfully they delivered on the day. I do understand the initial frustration has caused the negative review which is fair enough.

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