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Review summary

Created with AI, based on recent reviews

Looking at 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, particularly the batteries, for their good value and quality. Many people highlight the excellent service, noting the helpfulness and efficiency of the staff. The delivery service is frequently mentioned as fast and reliable, with orders often arriving sooner than expected. Reviewers also appreciate the ease of the ordering process and the clear information provided on the website. However, some customers were dissatisfied with the quality of certain batteries, reporting that they deteriorated quickly or were not fit for purpose. A few people also mentioned receiving batteries that appeared to be old or had issues with their capacity, leading to unexpected strandings.

What people talk about most

Product

Reviewers highlight positive aspects of the product. Many customers praise the excellent quality of the... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the fast and prompt... See more

Quality

Clients share ambiguous opinions on quality. Many customers praise the excellent quality of the batteries,... See more

Service

Customers consistently report excellent service. Many reviewers praise the fast, efficient, and friendly... See more

Order

Consumers find the ordering process to be positive. Many reviewers highlight the ease of ordering, with some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've used SLK Mobility for quite a few years now. Every purchase has been easy and exactly as we needed. My wife has two Mobility scooters, different sizes for different jobs , and I have a po... See more

Company replied

Rated 5 out of 5 stars

I have nothing but good thinks to say about SLK Mobility . I recently purchased two new batteries for my mobility scooter. Batteries arrived by Parcel Force a couple of days after ordering them. 1st... See more

Company replied

Rated 5 out of 5 stars

I purchased a SlK - Solax - autofold scooter yesterday which is excellent value and goes well. Since I live locally, I visited their warehouse and they were very helpful and understanding and gave a d... See more

Company replied

Rated 5 out of 5 stars

The website was easy to navigate, I found the batteries I wanted quickly, and ordering was easy. My order arrived the next day as promised! Well packaged too! The only niggle, if I had to find one,... See more


Company details

  1. Battery Manufacturer

Written by the company

Our aim is to provide top quality mobility scooter wheelchair batteries and chargers at the very lowest prices you will find online.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

197 reviews

5-star
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1-star

Replied to 66% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Don't waste your money

Don't waste your money, batteries only lasted 6 months, (after a replacement when first ordered). Both batteries are useless now, was told I needed to fully recharge after each and every time they were used, even for just a couple of minutes.

23 December 2021
Unprompted review
Rated 5 out of 5 stars

Mobility scooter battery

I rang SLK asked if my battery size was available... Paid by debit card..
Collected from local Parcelforce depot following day.... Could not have been any easier.. 100% recommend.

30 July 2021
Unprompted review
Rated 1 out of 5 stars

Slk goes only 5miles.

I got slk because of price and didn't I pay my scooter would only get 5miles then run out I had a real hard time getting a refund in the end I told them I was prepared to got to the small claims court . They kept telling me the battery's were good I then got yuasa brand of same power rating and now I can go 17 miles and still have green light on power I found the battery's not fit for use and the seller untrustworthy.all this can be verified by the email exchange

5 May 2021
Unprompted review
Rated 1 out of 5 stars

I would not use SLK batteries ever…

I would not use SLK batteries ever again and would never recommend them. They did not hold the charge as they should, 3 times I limped home with 1 red flashing light. They took them back and after testing Nathan rang me to tell me they were fine. I insisted they were not, said I didn't want them back as I couldn't trust them.
Eventually, because I got upset, he said he would ring the manufacturers and then get back to me.
True to his word he did, and told me that they had agreed to refund the money!!!
Don't waste your money on these. They may be a decent price, but you get what you pay for!

28 February 2021
Unprompted review
Rated 1 out of 5 stars

WE bought batteries for my friend…

WE bought batteries for my friend scooter they failed on the first trip out so asked for a return and refund, after some time Royal Mail arrived to collect them but with only one return label for 3 boxes so royal mail joined boxes together and took them. SLK then claimed the batteries were damaged by us to a point where we had taken a screw driver to the terminals and broke them off and acid was leaking, really who would do that and who would send acid soaking batteries through the mail, it was just a lie they did not want to pay for these batteries, i now know of other people buying sub standard batteries recently from this company, thankfully ebay believed me and i had a full refund. I have bought batteries from this company for years and no problem but to be treated like this by these people this time i can only assume they are in difficulty so please avoid this company.

8 October 2020
Unprompted review
Rated 1 out of 5 stars

i bought 2 baqtter4ies for mobility…

i bought 2 baqtter4ies for mobility scooter, jan 2019. the scooter was losing power in oct. I rang to see what guarantee was, told 1 year.I took the batteries back, they said they would test them and REFURBISH THEM whatever that means? they rang a few days later to say the were allright and any problems get back to them. tried for a few days and no different than before. on speaking to them this morning, was told you have used them for 9 mths and they do lose power. and told nothing would be done.what lovely customer relations?? especially when probably 50% of business is for disabled people what a caring attitude.

7 November 2019
Unprompted review

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