Sleepeezee BedsReviews 

1,475
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 152 reviews, reviewers had a great experience with this company. Many customers are extremely satisfied with the comfort and support provided by the mattresses, often leading to significantly improved sleep and reduced pain. The quality of the products, including dog beds, is frequently praised for being durable, supportive, and easy to clean. Reviewers also highlight the straightforward ordering process and the efficient, timely delivery service, with many appreciating the helpful and polite delivery staff. However, some customers also noted issues with the mattress firmness, finding them too hard, or experiencing sagging after a relatively short period, leading to discomfort and pain. A few other people also felt that the mattresses did not match the comfort experienced in Travelodge hotels, despite being marketed as such.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the comfort and quality of... See more

Quality

Reviewers mention positive feedback about quality, with many describing mattresses as very comfortable,... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising prompt and efficient... See more

Order

People report positive experiences with the ordering process, often highlighting its ease and efficiency from... See more

Staff

Reviewers highlight positive aspects of staff, particularly praising delivery personnel for their... See more

Reviews shaping this summary

Rated 4 out of 5 stars

King sized mattress suits me well and my partner who has back problems sleeps much better. Our only criticism is sizing … it’s slightly longer and slightly less wide than our king sized bed. Its depth... See more

Company replied

Rated 4 out of 5 stars

The mattress arrived half an hour earlier than the start of the time window, so we weren't quite ready. The two delivery guys were very helpful and pleasant and waited for us to clear the bedding and... See more

Company replied

Rated 5 out of 5 stars

Really pleased with the dog bed from Sleepeezee! We bought the mattress version specifically for use in the car, and it’s been absolutely perfect. It fits the boot well, stays in place, and gives our... See more

Company replied

Rated 5 out of 5 stars

Superior Mattress! Absolutely the BEST mattress we have ever had. Beautifully made. Extremely comfortable,supportive, firm mattress. Purchased from Dreams. We don’t feel each other moving around on... See more

Company replied


Company details

  1. Bedroom Furniture Store

About Sleepeezee Beds

Written by the company

  • Held a Royal Warrant from HRH The Prince of Wales since 1985 and supplies the Royal Residences
  • More than 100 years’ experience in handcrafting the perfect night's sleep
  • Every Sleepeezee product is handmade at our factory in Rochester, Kent, where more than 300 expert craftspeople build bespoke beds to our premium standards
  • Supporter of the QEST, MacMillan charities, British Heart Foundation and Ellenor Hospice
  • We have donated more than £100,000 to Macmillan Cancer support
  • You can find a Sleepeezee bed and mattress in one of our independent bed and furniture retail outlets, or in one of our national retailers

  • Contact info

    4.1

    Great

    TrustScore 4 out of 5

    1K reviews

    5-star
    4-star
    3-star
    2-star
    1-star

    Asks customers to review

    This company invites their customers to review, whether positive or negative

    At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

    How this company uses Trustpilot

    See how their reviews and ratings are sourced, scored, and moderated.

    4.1

    All reviews

    (1,475)

    133 reviews in the last 12 months

    Write a review
    Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

    Rated 5 out of 5 stars

    Dog beds

    I already have one of these dog beds ,so when I got another dog I got a new one best dog beds I have owned by far,I have a 52kg akita and a 40kg akita they love them 😊

    9 September 2025
    Sleepeezee Beds logo

    Reply from Sleepeezee Beds

    We're happy to hear that your Akitas love our dog beds and we appreciate you purchasing another one for your new dog. Thanks for your positive feedback!

    Rated 5 out of 5 stars

    Best bed ever

    Best bed ever! Wish I’d bought one years ago. So comfortable I never want to get out of it.

    5 September 2025
    Sleepeezee Beds logo

    Reply from Sleepeezee Beds

    We're happy to hear that you're enjoying your new bed so much! It's wonderful to know you find it exceptionally comfortable. Thank you for sharing!

    Rated 5 out of 5 stars

    Delivery slots

    Good delivery lead times

    9 August 2025
    Sleepeezee Beds logo

    Reply from Sleepeezee Beds

    We are happy our delivery times met your expectations. Thanks for your feedback; we appreciate it greatly.

    Rated 5 out of 5 stars

    Easy to order and straight forward…

    Easy to order and straight forward delivery and removal of old mattress.

    4 August 2025
    Sleepeezee Beds logo

    Reply from Sleepeezee Beds

    We're happy to hear that ordering was easy and the delivery and removal process was straightforward for you. Thank you for your positive feedback!

    Rated 3 out of 5 stars

    A little firm for me .

    All was well with delivery. I find the bed a little to firm for me but I guess that’s the price you pay for ordering on line .

    4 August 2025
    Sleepeezee Beds logo

    Reply from Sleepeezee Beds

    We appreciate your feedback and are glad the delivery went smoothly. We're sorry to hear the bed's firmness isn't quite what you hoped for. Thanks for sharing your experience.

    Rated 5 out of 5 stars

    Good quality

    Good quality. Delivery was on the day promised but the slot wasn't.

    31 August 2025
    Sleepeezee Beds logo

    Reply from Sleepeezee Beds

    We're happy to hear about the good quality. We regret the delivery slot wasn't as expected and appreciate your feedback.

    Rated 5 out of 5 stars

    A very comfortable mattress

    I ordered a Sleepeezee mattress which was delivered on 11th September, so I've now had it for two weeks. It is very comfortable and has improved my sleep considerably.
    I bought it with a 25% discount from Travelodge, and as a regular sleeper in Travelodges I knew they have comfortable mattresses. I was not disappointed!

    26 September 2025
    Sleepeezee Beds logo

    Reply from Sleepeezee Beds

    We're happy to hear that you find the Sleepeezee mattress very comfortable and that it has improved your sleep. Thank you for sharing your positive experience.

    Rated 5 out of 5 stars

    Would definitely recommend this company for any bed purchases.

    From purchase to delivery there were no problems. I could choose a delivery date which was ideal. I had regular updates to confirm the delivery time slot.
    The bed is amazing so comfortable.
    I would definitely purchase from Sleepeezee again good value for the money I paid

    5 August 2025
    Sleepeezee Beds logo

    Reply from Sleepeezee Beds

    We're happy to hear that you had a seamless experience, from purchase to delivery. It's great to know you found the bed comfortable and that you consider it good value. Thank you for your positive feedback; we appreciate it.

    Rated 1 out of 5 stars

    My review is 0 as the £1000 mattress was a waste of money

    My first Sleepezze was very good , now I went for the same make as I was happy with my first purchase some years ago. But this new mattress I got it’s Absoulutely appalling and uncomfortable and now I have to purchase another make as I get up in the morning ackeing all over. Daniels the shop that I bought it from was very u helpful and rang Sleepezze too , now I help. I would never recomend this company again their products have gone and Customer Service is nil.

    23 September 2025
    Unprompted review
    Sleepeezee Beds logo

    Reply from Sleepeezee Beds

    We appreciate you sharing your experience. We're sorry to hear the recent mattress purchase wasn't satisfactory and caused discomfort. We'd ask you to share your order details at media@sleepeezee.co.uk for us to look into.

    Rated 4 out of 5 stars

    Delivery was timed well and made in…

    Delivery was timed well and made in time .
    The mattress is comfortable and good firmness .

    28 July 2025
    Sleepeezee Beds logo

    Reply from Sleepeezee Beds

    We're happy to hear that the delivery was on time and that you find the mattress comfortable with good firmness. Thank you for your feedback.

    Rated 5 out of 5 stars

    I'm pleased with the mattress

    I'm pleased with the mattress. I bought it because Sleepeezee has a Royal Warrant, and because I have stayed at Travelodge, and the mattresses were comfortable. The mattress is much thicker than the one I was replacing, so I have to almost climb into it, but it's not a problem.

    1 May 2025
    Unprompted review
    Sleepeezee Beds logo

    Reply from Sleepeezee Beds

    We're happy to hear that you are pleased with the mattress. It's great to know that the Royal Warrant and your experience at Travelodge influenced your purchase. Thank you for sharing your experience.

    Rated 5 out of 5 stars

    The Dreamer - Worth Every Penny

    It had been a long time since we had renewed our mattress so to minimise the risk against getting an unsuitable replacement, we chose the Sleepeeze Travelodge Dreamer. It was a mattress that we had tried and tested during many stopovers at a Travelodge Inn. It helped that the mattress was made in UK since charity begins at home. We have not been disappointed it is a terrific mattress that doesn't cost the earth, we highly recommend it.

    18 August 2025
    Sleepeezee Beds logo

    Reply from Sleepeezee Beds

    We're happy you chose our mattress after your positive experiences. It's great to know the Travelodge Dreamer provides the comfort you were seeking. We appreciate your recommendation!

    Rated 5 out of 5 stars

    Excellent service and value

    Having had heads-up on offer from Travelodge contacted Sleepeezee direct and was immediately offered 15% by them
    I mentioned the Travelodge discount and informed to enter their Cade at the checkout
    Tremendously happy with final cost which covered installation and small fee to remove old mattress
    Even more surprised to be offered delivery the following week
    This arrived on time and the swap over took less than TEN minutes and Abu plus assistant left after code given for completion
    I’m amazed at the depth of the mattress which is perfect sized to bed frame but now requires complete replacement of bedding which was well overdue anyway
    Can’t stop telling friends about excellent service and all the other things that made the event totally stress / pain free
    WELLDONE ***** +

    12 August 2025
    Sleepeezee Beds logo

    Reply from Sleepeezee Beds

    We're happy to hear that you were pleased with the discount offered and the quick delivery and installation. It's great to know the mattress size is perfect and that you found the entire experience stress-free. Thank you for sharing your positive feedback!

    Rated 5 out of 5 stars

    Travelodge bed

    We were in need of a new bed, and had put of the replacement because a two minute stretch out in a showroom does not give much indication. However, we had had many comfy nights in various Travelodges and so knew that your Travelodge matress would suit us perfectly. We have not been disappointed. And taking away the old bed was great.

    12 August 2025
    Sleepeezee Beds logo

    Reply from Sleepeezee Beds

    We're happy to hear that our mattress suits you perfectly! It's great to know your positive experiences in Travelodge hotels translated so well to your home. We're also glad the old bed removal was helpful. Thanks for your feedback.

    Rated 5 out of 5 stars

    Fab dog bed!

    Really pleased with the dog bed from Sleepeezee! We bought the mattress version specifically for use in the car, and it’s been absolutely perfect. It fits the boot well, stays in place, and gives our dog a super comfy, secure spot during journeys. The memory foam offers great support in his old age, and the cover is soft but tough which is ideal for travel. It’s also easy to clean, which is a big plus after muddy walks. Ordering was straightforward, delivery was quick, and everything arrived as expected. Top marks for both the product and customer service. Would definitely recommend!

    31 July 2025
    Sleepeezee Beds logo

    Reply from Sleepeezee Beds

    We're happy to hear that the dog bed has been perfect for the car! It's great to know the mattress version fits well, offers comfort and support, and is easy to clean. We appreciate your recommendation and positive feedback on our product and service.

    Rated 5 out of 5 stars

    Outstanding Mattress

    Fantastic mattress, ridiculously comfortable and outstanding service. The Centurial 03 is incredible - the perfect balance of not too firm but not too soft. The delivery team were so friendly and made the whole thing really easy.

    8 September 2025
    Unprompted review
    Sleepeezee Beds logo

    Reply from Sleepeezee Beds

    We're happy to hear that you find the mattress so comfortable! It's great to know the delivery team provided outstanding service and made everything easy. Thank you for your positive feedback!

    Rated 5 out of 5 stars

    Sleepeezee travelodge mattress

    Delivery good. Mattress very comfortable.

    5 August 2025
    Sleepeezee Beds logo

    Reply from Sleepeezee Beds

    We're happy to hear that the delivery was good and you find the mattress very comfortable. Thank you for your feedback!

    The Trustpilot Experience

    Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

    Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

    Learn more about other kinds of reviews.

    We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

    Learn about Trustpilot’s review process.

    Here are 8 tips for writing great reviews.

    Verification can help ensure real people are writing the reviews you read on Trustpilot.

    Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

    Take a closer look