The people who helped me get the recommendation, get the order placed, and the prescriptions submitted, including Al, who followed up on the shipping, we’re great. Your shipping is close to glacial i... See more
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Created with AI, based on recent reviews
A better tomorrow starts tonight.
1414 NE 42nd St., 98105, Seattle, United States
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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The product ordered did not work for me. After my honest unfavorable product review, Rhonda reached out to me and made it right with no hassle. So, of course, I ordered a different product from Sleep Doctor.
“Absolutely amazing customer service! I reached out to return a product and it was resolved with just one email. The team was quick, professional, and incredibly efficient. I didn’t have to go through any complicated processes or multiple follow-ups. It’s rare to experience such seamless service these days. Thank you for making it so easy and stress-free!
I am always happy with the products, this time I give kudos to the customer service team that helped me address an issue.
Thank You
The lady I interacted with at Sleep Doctor was responsive and approved the purchase of a new mask. It was a good experience!
Very affordable, efficient, and excellent service. Good value!
I was skeptical initially, but the whole process of the home sleep test with the watchpat, and the clinical review after with Dr Scott, went really well and was balanced and well rounded. Keep it up! I’ll be recommending this to friends and family.
A sleep doctor responded to my question really fast and in detail. Highly recommended!
Was easier than I thought to order the Bongo but I haven't been advised that the sale went through, yet.
I got a very detailed and helpful response from Gleidys. Four stars instead of 5 because the AI experience was not very good over the weekend.
Great home sleep test. Very thorough report with helpful follow-up consult.
Ordered a N30 nasal mask, sent prescription in. They lied and said prescription didn't have pressure. Then said they could schedule an appt with THEIR doctor! LOL What a scam! My prescription had everything needed to order a cpap and full or nasal masks. They just wanted me to see their doctors! RUN, don't walk from this website! shop.sleepdoctor.com
I appreciated the convenience and cost saving feature of their at home sleep test, since my insurance doesn’t cover the sleep tests. The video call consultation and print out that we reviewed helped me to clearly understand the data. Purchasing was easy and a 15% discount provided for those without insurance. I do wish they had more face mask (and a chin strap) options, and I’ve been told that is coming.
The at-home sleep study was easy and more comfortable than going to a sleep lab. The process was super easy. The follow-up appointment was informational and identified the problem areas in my sleep patterns. Rachel took extra time to discuss my issues and offered several options and suggestions to improve my sleep. Super easy and very helpful.
The test was easy to take, and the people that I interacted with were very professional (and also friendly). There was a lot of analytical data that I received after the test, and a comprehensive summary with recommendations.
I had ordered accessories: a cover for my ResMed CPAP machine (it fit perfectly), a soap pad (placemat) excellent as it stabilizes the machine and prevents leaks from damaging my furniture and soap to clean the tubes and mouthpieces (no taste remains after washing) as with dish detergent. Reasonably priced and delivery swift.
After you take the quiz it will ask you to sign up and after the hassle it doesn't even work ..
Dr. Ivy was incredibly helpful in guiding me through the purchase of my ResMed AirCurve™ 11 ASV with HumidAir™ 11 and ClimateLineAir™ 11 . Her expertise and patience made the process smooth and stress-free. I'm grateful for her support and would highly recommend her assistance to anyone in need!
Everyone associated with sleep doctor that i had the pleasure of speaking with was extremely friendly and courteous. The process was very straight forward. I would highly recommend this company to anyone suffering with any type of sleeping issues.
The device was easy to use. Wearing it was comfortable and the instructions were easy to understand.
Don't bother taking their chronotype test.
You'll jump through the hoops, for 10 minutes, then you'll have to register to see results. (I hate these tacticts).
But in this case I was invested, so did the signup, and upon attempting to log in, it doesn't work. Infuriating.
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