Slater and Gordon Lawyers (Australia) Reviews 421

Approaching Slater and Gordon with regards to my military compensation claim was the best thing I could have done.
I had received a settlement offer that left me feeling somewhat used and abused. I had worked through the claim process myself with support from an advocate. In hindsight, not my best move.
I contacted Brian Briggs at Slater and Gordon to get advice regarding that settlement offer and after a short conversation about my service history and current lifestyle and going through the offer with Brian it became very evident to me that I should have got legal representation in the first place.
As a military compensation specialist with vast experience in dealing with DVA claims, Brian was able to quickly identify shortfalls in the offer I had received and areas of potential liability I had not even considered.
At the completion of the process, Brian was able to get me a fairer and far more reasonable settlement I believe is justified and I feel happy with. I am now able to close the door on this part of my life and move ahead.
Brians Legal Assistants, Hilary Briggs and Tiiva Gampe were key to making my experience with Slater and Gordon seamless and easy. They kept me advised at every step of the claim process and actioned any requests for information I had in a timely manner.
Brian, Hilary and Tiiva are a very knowledgeable and experienced Military Compensation Legal Team that I highly recommend.

TAC claim. Unstable injuries not taken into consideration, failure to challenge a decision that was found to a Dr giving false evidence. Did not say they no longer represented me after settlement and tell TAC. Abused my health and after I complained told me to find another law firm

Shocking at class actions . Once they get their win and fees you have to wait indefinitely for the settlement. Where is the BT Super settlement being invested in the meantime? Who gets interest in the money? Still no end in sight coming up to one year of judgment. Having read all the complaints here about the treatment of class action clients, I’d say we have enough for a class action against S&G ourselves. Obviously will be handled by a professional firm not a sausage factory. We know just the judge who would like to pass judgment on it too.

Audrey and Rod where the most amazing thorough caring team I’ve ever met. If you ever need legal advice or have a work injury this law firm is the best. They get results for you and they don’t stop till they get the best. Highly recommend slater and Gordon

Highly recommended. Friendly, very professional, quick response times and always honest about process/outcomes.
Knew the system extremely well and was able to explain in simple terms.

I too am one of the clients of a class action who has emailed, online chatted and called to try to get a response from Slater and Gordon. They will happily pocket the fees for the work but will not update or provide any response to enquiry. This has been going on years (Freedom Foods). S&G will no doubt respond to this review by saying email us or phone this number. I've done it multiple times already. Their responses are just lip service. Fee for no service.

I am writing to express my disappointment regarding the lack of response to my multiple enquiries about the WP CCI Class Action, dating back to February of this year.

Over the past six months, I have made more than ten attempts to contact your New Client Services and Feedback departments via email, submitted more than ten online enquiries through your website, and requested call-backs on more than ten occasions through your call centers. Additionally, I sent a registered letter to your Melbourne office, which, like all my other attempts, remains unanswered.

Despite these repeated efforts, I have received no response and no information regarding the compensation amount I am entitled to. This level of service is completely unacceptable.

I have submitted another request to be contacted via email to the New Client Services team via the website and via email today and expect to be contacted and am unsure why an organisation like Slater & Gordon displays such unacceptable behaviour. Whilst I understand that there is a backlog and high volumes of enquiries I don't accept this as a reason for not being contacted at all within the last six months.

I would absolutely recommend Audrey Gunn, Wendy Stanley
and all the staff at Slater and Gordon Lawyers Geelong. They have been so amazing throughout a very difficult time and made the whole process smooth and easy.

My overall experience with Slater and Gordon with regard to my DVA claims was a 5 year process but it was with it. For me it was a great deal less stressful than going down other assistance pathways.

The Dust Disease Team at Slater and Gorden were fantastic, Raelene, Brieanna and Ashley. They all offered support and advice from start to finish. Very caring and empathetic during the whole process, nothing was ever a problem at all, even though I asked so many questions. The knowledge of every person on the team was beyond my expectations. The Dust disease team would return my calls promptly, which made me feel important. I would have no hesitation in recommending them, for anyone looking at a Dust Disease claim.
I am super impressed with the professionalism of the dust disease team. It was appreciated the effort that Raelene, Brieanna and Ashley went to, finding more information for my dad’s case.

Brian and Hilary Briggs went above and beyond. They were extremely helpful and supportive throughout the whole process.
Thankyou

Disappointing experience with Slater Gordon class action team. I’m part of a Class Action that was settled in 2023, the distribution to members were due Feb 24 and many of us have received nothing. Will not respond to emails, calls or the message portal. Only have to check their facebook or reddit to find many in the same situation.
Would not recommend

Terrible customer service, Slater Gordon will take you under their wing in any class action, then once it is settled they take their money and you don’t hear from them. Many of us are awaiting payments due Feb/March this year and they will not even reply to emails, calls or message portal. You are a pawn they use to line their own pockets then they will forget about you

This firm is appallingly unprofessional, go somewhere else, there's hundreds of firms out there who will treat their clients better than this place.

Yevgeny Bagrin was full of integrity and provided a very favourable outcome from a very traumatic experience. His assistant, Bianca Perry was kind, compassionate, prompt and always kept us up to date with proceedings. I felt heard, not judged and am very happy that these two amazing humans were allocated to my case. Forever grateful to both of you.

I am trying to get into my Group Member Portal to update my bank details before 24th this month.
But when i click on the class action tab, i cannot find any thing that shows GPM tab to click on.
Please help!!

Sent five website enquiries and called six times to receive a call back and haven't received any response from anyone in eight weeks. Call centre agents interrupt prospects whilst talking, thus need training. Edit November 2024: Still waiting for a response after receiving a brief email regarding my inquiry back in September 2024. Three months of silence following six months of persistent follow-ups across all channels. Nathan Hall & team are not delivering.

After hearing all sorts of nightmares about dealing directly with DVA - and the epic wait times - I decided I didn't want that stress in my life. So, I handed over the reins to the team at Slater and Gordon, and man, am I glad I did.

Pia Annan-Anderson was the superstar lawyer handling my case, with Ash and Emma jumping in to help out. Pia is a Military Compensation Lawyer, which means she knows her stuff when it comes to dealing with cases like mine. Having them take care of all the legal jargon and paperwork was a massive weight off my shoulders.

This whole thing took 3 years to wrap up, but the outcome? Way better than I had ever hoped for. It's been a game-changer for my stress levels and has set my family up for a secure future.

Big shoutout to Pia, Ash, and Emma at Slater and Gordon. If you're in a bind with DVA Permanent Impairment and Compensation, they're the ones you want in your corner.

Pia and her team are excellent, their knowledge of the process combined with their outcome centred mindset put you in the best position to achieve a positive outcome for you and your family.

Pia Annan-Anderson and Ashleigh Cutler were instrumental in providing me with the best advice regarding my military compensation matters. I would not be where I am today without the assistance of this department in Slater and Gordon, If you are thinking about military compensation look no further. They are the professionals.