Banner for SLAM JAM

SLAM JAM Reviews 13,388

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 1,337 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent prices and the high quality of the products received. Many highlight the efficient delivery service, noting that items arrive quickly and are accurately tracked, often exceeding expectations for international shipments. The overall service is consistently described as seamless, from browsing the extensive product selection to the final delivery. However, some customers were dissatisfied with issues related to product quality, receiving items that appeared worn or had flaws. A few other people also felt that unexpected import fees or high international shipping costs diminished the initial savings they anticipated, leading to a less positive overall experience.

What people talk about most

Delivery service

Customers consistently express satisfaction with the delivery service, frequently highlighting fast shipping... See more

Product

Customers consistently note positive experiences with product quality and selection. Many reviewers praise... See more

Price

People report positive experiences with price, often finding great deals and reasonable costs for stylish... See more

Quality

Users describe positive interactions with quality. Many customers praise the high quality of products, noting... See more

Service

Clients share positive opinions on service, frequently highlighting its speed, helpfulness, and efficiency.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I found this company in Italy as the were offering Asics trainers at an amazing price, even with a large delivery cost through UPS. I still saved over £40!! Communication from the company was fantasti... See more

Rated 5 out of 5 stars

I was having a hard time finding these classics until i came across Slam Jam. I did have to pay a tariff but nothing outrageous. I also received them relatively quick for an overseas shipment. Reputab... See more

Rated 5 out of 5 stars

I was a bit hesitating before as i didn’t know the company, but the good reviews boost me to try. Very good prices and great items you don't everywhere, I was impressed by the precise tracking sys... See more

Rated 5 out of 5 stars

Very good value for the order. Paid €55 for a pair of Jordans for my son. Delivery time was reasonable enough considering the distance. I’d gladly recommend Slam Jam


Company details

  1. Streetwear Store

Written by the company

Connecting tribes of like-minded people across the world.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

13K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 95% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars
SLAM JAM logo

Reply from SLAM JAM

Hi Pavlo,

thanks for sharing your review.

We're sorry to hear that the experience on our site wasn't as good as you expected it to be and that there was an issue with the item you've received.

We can see you've already talked with our Customer Service team, please reply to their last message so that we can agree on the most suitable solution.

Thanks, Slam Jam

Rated 5 out of 5 stars

Awesome Kicks

Shoes looked great and genuine, and everything was as advertised. Very happy to get a shoe that I was excited for and couldn't find in my size anywhere else. Will happily use Slam Jam again in the future.

16 April 2026
Rated 3 out of 5 stars

The book I ordered had creased corners…

The book I ordered had creased corners which look like transport damage

7 April 2026
SLAM JAM logo

Reply from SLAM JAM

Hi Nial,

thanks for sharing your review.

We're sorry to hear that the experience on our site wasn't as good as you expected it to be and that the item you've received was damaged.
Do not hesitate to get in touch with our Customer Service team at help@slamjam.com to report the issue. Please remember to share pictures as well.

Thanks, Slam Jam

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look