Where is my order? I ordered back in January, why didn’t you respond to any three of my emails. Why isn’t there a phone number that’s in working order that you can call anybody. If you’re interested c... See more
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Delayed delivery, very difficult to purchase products, online. . Discovered Skywellness in a retail store. Great product... No longer in stores. Online only. Prefer retail stores to purchase, not on... See more
I had ordered 2 of the THC Free CBD vape cartridges, but received the Full Spectrum version of the flavors I had picked. I messaged them about the mistake and they responded within an hour or so. They... See more
Company replied
I was very excited to receive my order however upon opening the products, almost everything was damaged. Very low quality packaging. The vape was leaking all over and upon trying to remove the cap, th... See more
Company details
About Sky Wellness
Written by the company
We make and sell affordable, premium THC Free Hemp-derived CBD products that are designed to elevate health, enhance well-being and make life… feel better. Whether feeling better in your mind, body or spirit is your goal, our mission at Sky Wellness is to improve the well-being of you, your loved ones and your furry friends and family.
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Contact info
4343 N. Scottsdale Rd. Suite 150, 85251, Scottsdale, United States
- 480-562-6282
- hello@skywellness.com
- skywellness.com
2.6
Poor
417 reviews
Hasn’t replied to negative reviews
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TERRIBLE SERVICE
TERRIBLE SERVICE. JUICE EXPLODED FROM MY VAPE. REACH OUT ALL WAYS A WEEK AGO. HAVE HEARD NOTHING. WONT BUY AGAIN.
20 February 2025
Unprompted review
The vape carts I got were broken
The vape carts I got were broken so I never even got to try them. They were on sale and once I got them I could tell they were old and the actual cartridge was leaking so bad that I almost broke my vape. I got an email about my “recent” purchase, a year later. I had to call to get a refund and I didn’t buy anything else after that.
16 February 2024
I never bought anything from this site
I never bought anything from this site! Someone is using my email wrongfully and I expect my information to be removed from your records.
2 February 2024
Broken Product and shitty customer service
I received a broken product. The product was covered in liquid. I sent an email (with photos) to the customer service asking for a replacement or refund and got no response.
31 January 2024
The pineapple express vape is…
The pineapple express vape is disgusting. It doesn't pull. I've tried 3 diff vape batteries and they all work except for with this product
14 January 2025
Unprompted review
Sky wellness is a complete joke
Sky wellness is a complete joke! Somebody within the company had the nerve to cancel my auto subscription because of a review I left about the expiration dates. Are you kidding me? Pathetic.
5 January 2024
The taste of the pen was awful tasted…
The taste of the pen was awful tasted like nail polish remover
3 January 2024
Poor Quality
I was very excited to receive my order however upon opening the products, almost everything was damaged. Very low quality packaging. The vape was leaking all over and upon trying to remove the cap, the entire top of the vape popped off. When trying to open the oil, the cap and the vial broke. I was able to put both of these back together but very disappointing for the price point and I don’t feel comfortable traveling with these items.
14 December 2024
Unprompted review
I’m very disappointed that I haven’t…
I’m very disappointed that I haven’t received any purchase the last 6 months
19 December 2023
You won't let me return the vapes that…
You won't let me return the vapes that came leaking
31 December 2023
Contacted your customer service about…
Contacted your customer service about missing product in my order and they never got back to me.
28 November 2023
Responsive and timely
16 November 2023
Reply from Sky Wellness
Thank you so much for your kind words! We’re thrilled to hear that you found both our pricing and product quality to be spot on. Customer satisfaction is our top priority, and it’s great to know we’ve hit the mark for you.
If there’s anything else we can assist you with in the future, don’t hesitate to reach out. We look forward to serving you again soon!
I have had more problems with orders…
I have had more problems with orders than I can count. So much so I stopped ordering.
15 July 2024
Reply from Sky Wellness
Thank you for taking the time to share your feedback, and I’m truly sorry to hear about your experience with us. We strive to provide excellent service, and it's clear we’ve fallen short in your case. I completely understand your frustration and regret that these issues led you to stop ordering.
We’d love the opportunity to make things right. If you're open to it, please reach out to us directly at maryb@skywellness.com, and we’ll do our best to resolve any outstanding concerns and restore your trust in us.
Thank you again for bringing this to our attention, and we hope to have the chance to serve you better in the future.
The staff is very polite and…
The staff is very polite and kinowledgeable of their products.
13 October 2023
Reply from Sky Wellness
Thank you so much for your kind words! We’re delighted to hear that you found our staff to be both polite and knowledgeable. We work hard to ensure that our team is well-prepared to assist customers, and it’s great to know we’re meeting those expectations.
If you ever need further assistance or have any questions, don’t hesitate to reach out. We look forward to helping you again in the future!
Sky Wellness is a SCAM
Gave me wrong products, leaking products, missing products, expired products, and most importantly LOW QUALITY products. DO NOT TRUST THESE PEOPLE!
21 September 2024
Unprompted review
Reply from Sky Wellness
I’m truly sorry to hear about your disappointing experience. This is definitely not the standard of service or quality we aim to provide, and I completely understand your frustration.
We take concerns like this very seriously and would love the opportunity to make things right. Could you please contact us directly at maryb@skywellness.com? We’d like to investigate the situation further and work to resolve this for you as quickly as possible.
Thank you for your feedback—we’ll use it to improve our processes moving forward. We hope to earn back your trust.
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