Very reliable service especially for those who traveling with children, booked at 7pm the day before the fight, request confirmed within 5 mins by giving them a call. Phoned 15mins before arrival. Chi... See more
Company replied
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See what reviewers are saying
The taxi driver was late, smell as cigarettes and we were expecting a child capsule for a 6 month old instead we got an older childs car seat which was deteriorated and disgusting. Trips to the... See more
Company replied
Despite reconfirming our booking two days before, a taxi did not turn up at the requested time. We had made this booking because we needed a car seat for a trip to the international airport for an ear... See more
Company replied
I called around for the best rates and came across Sky Maxi Cabs. I hired a 7 seater Maxi cab to transport me from Lane Cove to Ultimo. Driver Mohamad was wonderful and helpful. The trip cost me $89 i... See more
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Company details
Written by the company
Maxi Cab Service for @sydneyairport, Groups, Cruise or event @sydolympicpark @sydneyoperahouse using Taxi Maxi Cab in @sydney. #maxicab #bookonline www.skymaxicabs.com.au
Contact info
Sussex Street, 2000, Sydney, Australia
- 0291725504
- bookings@skymaxicabs.com.au
- skymaxicabs.com.au
3.7
Average
177 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Very helpful and friendly
He was amazing and was going to meet us at a different location if need be 🥰
11 July 2023
Reply from Sky Maxi Cabs
Thanks Kylie for your review. We are glad you had a great experience with Sky Maxi Cabs. Our maxi taxi Sydney drivers always aim to be helpful, flexible and easy to communicate with to make every trip smooth.
Whether it is a pickup change or a taxi Sydney airport transfer, our team works to make travel simple and stress free for every customer. Our maxi cab Sydney service is built around reliability, comfort and friendly drivers.
We appreciate your support and look forward to serving you again on your next maxi taxi Sydney or airport transfer.
Driver was on time and got us to the…
Driver was on time and got us to the airport in a breeze. We travelled with a toddler and 5 suitcases. Made the trips so easy
2 July 2023
Reply from Sky Maxi Cabs
Thanks for your review. We are happy you had a smooth experience with Sky Maxi Cabs. Our maxi taxi Sydney team always focuses on on time pickups and making every taxi Sydney airport transfer easy, even with extra luggage and family travel needs.
It is great to hear your trip with a toddler and multiple suitcases was comfortable and stress free. Our maxi cab Sydney service is designed for group and family airport transfers with spacious vehicles and professional drivers.
We appreciate your support and look forward to serving you again on your next maxi taxi Sydney airport or group transfer.
Driver waited for us despite…
Driver waited for us despite rescheduled flight and baggage delays. Great communication too!
23 June 2023
Reply from Sky Maxi Cabs
Thank you for your positive review, JC! We're glad to hear that our driver was able to accommodate your rescheduled flight and baggage delays. We pride ourselves on excellent communication and are happy to have provided you with a great experience.
Outstanding service while we traveled…
Outstanding service while we traveled to Sydney. We used them at least 5 times and were amazing every time.
23 June 2023
Reply from Sky Maxi Cabs
Hi Katherine, thank you so much for your kind words! We're thrilled to hear that you had an outstanding experience with our service in Sydney. We strive to provide excellent service every time and we're glad we were able to deliver that for you throughout your travels. If you ever need our assistance again, don't hesitate to reach out. Happy travels!
Good planning, slightly annoying aftertaste.
Pros: booking and communication was great.
Price was agreed upfront, got messages and reminders of booking.
Cons: Driver decided to charge a 10% surcharge based I was paying by card, and not cash. either make it clear at booking time, or educate your drivers that it is not cool.
22 June 2023
Reply from Sky Maxi Cabs
Hi Yoann, thank you for your feedback. We apologize for any inconvenience caused by the surcharge. Please contact our customer service team so they can assist you in resolving this matter.
Excellent service driver was on time…
Excellent service driver was on time driven safely I strongly recommend to use this service again
22 June 2023
Unprompted review
Reply from Sky Maxi Cabs
Thank you for your kind words, David! We're thrilled to hear that you had an excellent experience with our service. Our drivers always strive to be punctual and ensure a safe journey. We appreciate your recommendation and look forward to serving you again in the future!
The driver was over 35 minutes late for…
The driver was over 35 minutes late for an airport transfer. Almost missed my flight, also wrong pick up spot, made us walk with our 8 suitcases far.
18 June 2023
Reply from Sky Maxi Cabs
Hi Brianna, we apologize for the inconvenience caused by the late arrival of our driver and the confusion with the pick-up spot. We take your feedback seriously and will use it to improve our services. Please contact our customer service team so that they can assist you further.
reliability
Very reliable service especially for those who traveling with children, booked at 7pm the day before the fight, request confirmed within 5 mins by giving them a call. Phoned 15mins before arrival. Child seat was ready(requested when booking) .Driver was experienced with airport route.will use again
17 June 2023
Reply from Sky Maxi Cabs
Hi Hao, thank you so much for your positive feedback! We're thrilled to hear that our service was reliable and convenient for your family, and that our driver was experienced and prepared for your arrival. We look forward to serving you again in the future!
Driver was late and couldn’t find the…
Driver was late and couldn’t find the apartment. Then was trying to convince me not to use a baby seat even though I requested one and needed one. Baby seat didn’t have an anchor point connected which I didn’t know until we got there. Was late to the airport due to driver being late which is hard with a child with a disability.
15 June 2023
Reply from Sky Maxi Cabs
Hi SM, we're sorry to hear about your experience. We apologize for any inconvenience caused. Please contact our customer service team so we can address the issue and find a suitable solution for you. Thank you for bringing this to our attention.
Sky Maxi Cabs
Sky Maxi Cabs: Disappointing experience. Only giving 2 stars instead of 1 because the driver was friendly and tried his best. I booked via email which was smooth enough. Made it clear how many child seats and ages of children. Got the confirmation email which only showed 1 baby seat, not 2 or 3 child seats as requested. Sent an email straight away to clarify and also asked for quotes for further bookings. No reply. Waited a couple of days. No reply. Online chat - no response. Phone - no one available. Emailed support AND booking email addresses again. No response. Online chat again - got Franky who confirmed he would put the two child seats on both trips. Taxi arrives - said wait in priority section so we lugged everything there. He couldn’t get in (it was busy). Said go to express section, which I couldn’t find. He did try and find us. Tried priority again, back and forward, kids and luggage in tow at 830pm. He eventually made it to priority and there were no suitable childseats at all!!! Taxi was falling apart.. warning lights flashing. But driver was nice enough and drove cautiously. Finally made it to hotel around 930pm after landing at 8pm to cold preordered room service. I cancelled my second trip with them. I sent an email to cancel and asked for confirmation- no reply.
In the end used 13CABS maxi taxis multiple times. App is awesome and set price. Tracking shows how far away they are. 13CABS MAXI taxis were all pristine and lovely drivers. Use them instead.
7 June 2023
Unprompted review
Reply from Sky Maxi Cabs
Hi, thank you for your detailed feedback. We are sorry your experience did not meet expectations. This is not the standard we aim to deliver at Sky Maxi Cabs. We understand the importance of correct baby seat arrangements, timely communication and a smooth taxi Sydney airport pickup, especially when travelling with family.
We are glad to hear our driver was helpful, but we take your concerns about communication, vehicle condition and child seat setup seriously. Our maxi taxi Sydney service is built around reliable airport transfers, clean vehicles and properly fitted baby seats, and we clearly missed the mark in your case.
We are reviewing this booking internally with our team to improve response times and ensure all maxi taxi Sydney airport bookings are confirmed accurately. Please contact us directly at support so we can investigate and assist further. We appreciate your feedback and the opportunity to improve.
Reply from Sky Maxi Cabs
Hi Joe,
Thank you for your kind words! We're delighted to hear that you had a great experience with our customer service team and that we were able to provide reliable and on-time service. We truly appreciate your recommendation. If you ever need any assistance in the future, please don't hesitate to reach out.
Best regards,
Sky Maxi Cabs Sydney
Very happy with the service today
Very happy with the service today! The driver arrived 45mins early which was great since we got off our cruise before booked time. Will happily use again.
7 June 2023
Reply from Sky Maxi Cabs
Hi Guy, thank you for your positive feedback! We're glad to hear that our driver arrived early and that you were happy with our service. We look forward to serving you again in the future!
Polite and Helpful
Polite and Helpful
The driver waited for us at the airport when we got delayed. He helped us with the luggage and dropped us safely at home.
4 June 2023
Reply from Sky Maxi Cabs
Thank you for your kind words, Ramila! We're glad to hear that our driver was able to assist you and ensure a safe journey home. If you ever need our services again, please don't hesitate to reach out!
A for Amazing
Amazing service amd Amazing communication. Both deivers friendlyand helpful. Even did a drive by to petrol station for a late night icecream. Definitely be using them again.
1 June 2023
Reply from Sky Maxi Cabs
Thanks for your review. We are glad you had such a great experience with Sky Maxi Cabs. Our maxi taxi Sydney team always focuses on friendly service, clear communication and making every trip comfortable and flexible for our customers. It is great to hear our drivers went the extra step to help during your journey.
Whether it is a late night trip, group travel or a taxi Sydney airport transfer, we always aim to provide a smooth and reliable service with clean vehicles and professional drivers.
We appreciate your support and look forward to serving you again on your next maxi cab Sydney or airport transfer booking.
Reply from Sky Maxi Cabs
Thank you, Daniel! We're glad to hear you had a fast and efficient experience with our driver. Safe travels!
Great service top bloke
25 May 2023
Reply from Sky Maxi Cabs
Thanks, David! We're thrilled to hear you had such a positive experience.
Excellent customer service
Excellent customer service. To avoid to pay very high surcharge on the card it is highly recommended to pay in cash.
21 May 2023
Reply from Sky Maxi Cabs
Thank you for your kind words, Jeffrey. We're thrilled to hear you had a great experience with our customer service. Your tip about paying in cash will be helpful for others too.
Best service
Punctual, reliable, courteous, polite overall the best service for transporting you family (including babies) friends or for business
23 May 2023
Reply from Sky Maxi Cabs
Thank you, Anis! We're delighted to hear you had such a positive experience with our service. Your kind words motivate us to keep delivering our best for all occasions.
Reply from Sky Maxi Cabs
Thank you, Donald! We’re pleased to hear you had a punctual and smooth journey. Your feedback is greatly appreciated!
Great service
Great service, driver called when he was on the way, arrived on time and made our special occasion more enjoyable not having the burden of driving, price was exactly what was quoted. Very happy with this service, i am recommended this company to all my friends.
5 May 2023
Reply from Sky Maxi Cabs
Thank you, Ines! We're thrilled to hear you had a great experience and that your special occasion was more enjoyable. We appreciate your recommendation to your friends.
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