It's a game-changer, as far as family organisation goes. From getting kids organised to meal planning/preparation and shopping lists. The digital photo frame element is incredible too. We can actually... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Skylight is a touch-screen digital photo frame you can email photos to and they appear in seconds. Available in the US, UK, Canada, and Australia.
Contact info
101a Clay St, #144, 94111, San Francisco, United States
- +1 415-233-6761
- info@skylightframe.com
- skylightframe.com
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Is good but not great
Is good but not great, sidekick makes mistakes often despite making the inputs simple, far easier to just enter events yourself. Still glad I have it but just the hype was it was amazing

Reply from Skylight Frame
No problems at all

Reply from Skylight Frame
It’s the best thing since marvellous…
It’s the best thing since marvellous creations chocolate came out.
Settings
I originally thougth I would have to pay a subscription for ability to have one vertical photo presented at a time tather than two, but this was not the case. The Skylight team were helpful in pointing out the settings which could be toggled on or off, and I have now done so.
Best present we've gifted!
Best present we've gifted!
The Skylight frame and app are very user friendly. Grandparents love receiving surprise photos of the grandchildren as well as adding some themselves. They've been adding photos regularly for years and haven't reached capacity yet!
I love the skylight calendar
I love the skylight calendar! It’s a great help for our family! It makes our days much easier!
Love the pictures and the combining any…
Love the pictures and the combining any calendars. My 3 and 5 year old are working on their tasks, and my au pair and partner can easily see what the week looks like!
Exactly what the wife and I needed
Exactly what the wife and I needed. As I do shift work and work away communication is hard sometimes but now we seem to be on the same page alot more often than not.
Very happy customers.
Good but not sure it’s worth the £££
I caved in and bought this because I thought it would be a life saver. In truth it’s quite good, but the price makes it impossible to feel it’s totally worth it. Especially with the annual subscription. Additionally, where I was initially wowed with the image and voice it imports recently they’ve been so glitchy and the quality of the automation has been poor.
It’s also deeply problematic that for uk purchasers there is not product warranty just the three months money back guarantee if it’s not for you. For the fee that’s just not good enough the product warranty should be at the very least a year. I do find the support to be good and helpful especially when they do new releases if you face some glitches. They’ve resolved all queries and do so really nicely, which honestly I think is quite rare these days. It’s also a great looking bit of kit, with quite a nice set of features. The app is quite decent too. There’s a load of things I’d love to see added. It would be great to set automatic reminders on certain events at set intervals without having to create whole other events for example. It would be good to have set birthdays tag and a place to view birthdays, it would be nice to make it a more holistic family organiser in order to justify the costs! It’s good but I’m not sure that we use it as extensively as neccessary to justify the cost. I thought we’d use the rewards and routines but kids aren’t fussed. Nor do we use the meals aspect

Reply from Skylight Frame
Great customer service
Great customer service, love all the features. It’s been a game changer to our family!
Great for keeping up-to date
It's such agreat addition to the family, and helps us allwith our family scheduling.
Has organised our whole life
Great product and excellent customer…
Great product and excellent customer service.
Highly recommend
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







