skydo.com 

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Rated 1 out of 5 stars

Not a good experience with them. A payment of 4700 originated from Germany in USD to skydo provided bank currency cloud bank in UK. The payment was received in GBP in UK and then transferred to India... See more

Rated 5 out of 5 stars

Very good experience with Skydo. Over 15k USD transacted in last few months seamlessly. Very responsive team, specially Chittu Kumar.

Rated 5 out of 5 stars

My experience with skydo has been great, very seamless and people support is excellent. Himanshi from Skydo cleared all my doubts and helped me through my first payment settlement. It was smooth.

Rated 5 out of 5 stars

I received payment from my Germany client via Skydo. The ease of navigating through the app and execution of the entire process has satisfied me to the most. The service is top-notch.

Company details

  1. Payment Service

Written by the company

Skydo helps Indian exporters receive cross-border payments effortlessly and at low-cost.


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Rated 1 out of 5 stars

Extremely Disappointed with Skydo’s Handling of Legitimate Payment

I’m extremely disappointed with my recent experience using Skydo.

A genuine client payment that was fully verified and compliant was suddenly reversed and refunded by Skydo without any prior notice or explanation beyond a generic message about “risk appetite.” The transaction was completely legitimate, and all required details were already provided.

What made it worse is that the order had already been fulfilled, resulting in a direct financial loss and unnecessary stress. Their support responses were slow, repetitive, and lacked accountability. Eventually, the account was closed without warning, despite having a clean record and transparent communication.

I trusted Skydo to handle international business payments safely, but this experience proved the system to be unreliable and one-sided. Businesses need clarity, not surprise reversals after successful transactions.

Skydo really needs to rethink its compliance process and communication — legitimate users should not be penalized for issues beyond their control. I sincerely hope no other business faces this kind of situation.

6 November 2025
Unprompted review
skydo.com logo

Reply from skydo.com

Hi Anand, we are sorry that you feel this way. As a regulated entity we are responsible for conducting the right checks to protect users against any financial mishaps, and if these check result in the payment or account being out of our risk thresholds, we need to return the payment and close the account.

These checks are conducted at different points of the lifecycle of the customer and are triggered on various parameters of new payments etc.

We understand that the process might feel opaque, but we are bound not to share certain details of investigation as per regulatory guidelines.

We try to be as transparent as possible and are here to solve for transparency but are also bound by regulatory requirements to disclose only the right infirmation.

Hoping for your understanding in this matter.

Sincerely,
Team Skydo

Rated 5 out of 5 stars

Love the service

Love the service, great support — payment was processed smoothly took just a day to hit my account since the client in the US sent..looking forward to keep using Skydo as long as service and support remains the same.

4 November 2025
Unprompted review
Rated 5 out of 5 stars

Onboarding was super smooth

Onboarding was super smooth. Apeksha Yadav from Skydo team helped me throughout the process and kept a regular check in with me to ensure I did not face any issues. 5 star experience with Apeksha and Team Skydo.

3 November 2025
Unprompted review
Rated 5 out of 5 stars

Smooth and trustworthy service

I am very satisfied with smooth and trustworthy experience with Skydo. Initially I had lot of questions but very satisfactory support from the Skydo agent Dipanshu.

It's transperant and quick.

Highly recommend.

10 October 2025
Unprompted review
Rated 5 out of 5 stars

I initially had problems with respect…

I initially had problems with respect to verifying the payment. But the customer care team helped me throughout & processed the payment even though it was festive season.

The personal attention was very valuable to me.

Their currency exchange rate conversion is very accurate, they don't try to steal from you like other payment processors.

Love the insta link feature!

Great service for freelancers looking to keep more of what they make.

27 October 2025
Unprompted review
Rated 5 out of 5 stars

Just received my first payment using…

Just received my first payment using Skydo. Everything from the interface to the customer assistance available was truly wonderful.

The platform was smooth, kept me updated on the process through emails, and helped me save a lot through no hidden charges and fees. I hope it continues to support users the same way!

23 October 2025
Unprompted review
Rated 5 out of 5 stars

I had a great experience using Skydo…

I had a great experience using Skydo for international payments! 🌍
The entire process was smooth, fast, and completely transparent. Their platform makes cross-border transactions effortless — no hidden charges, clear exchange rates, and quick transfers. The interface is easy to navigate, and their support team is responsive and professional.

Truly one of the best international payment platforms I’ve used — reliable, efficient, and hassle-free. Highly recommended!

16 October 2025
Unprompted review
Rated 5 out of 5 stars

Multiple excellent experiences

I had multiple fabulous experiences with Skydo. Timely payments, prompt responses, Prior notice of bank holidays etc. from Pradeep, Swadha to mention. Best experience is quick turn around of query from bank I was looking to secure loan from. I got the query from bank late in the day. I tried to search the FAQ's but did not get exact response. Called up Support and got connected to Swadha and resolved my query. I requested the same over an email for my bank's reference. I raised same query by emailing Support address as guided by her. I panicked after I saw that the standard SLA to respond was a day. But Swadha ensured that I got a written email response in short span of time and able to forward it to my bank with the working hours.

26 September 2025
Unprompted review
Rated 5 out of 5 stars

Seamless Service, Great Support

My experience was smooth and seamless, thanks to my account manager, Aastha. She guided me through the setup and ensured I received my first payment without delays. I truly appreciate the professionalism and customer support, and would gladly recommend their services.

26 September 2025
Unprompted review
Rated 5 out of 5 stars

Best for Indian Bussiness and Freelancers

I am new to the Skydo platform. Have processed one trial transaction and one invoice in GBP. I must say the experience is good and communication was excellent. I got regular updates through WhatsApp, email and call at the time of invoice clearance. I was earlier using Wise for international payments, the pain point was the transaction fee which Skydo addressed. Transparency is great with Skydo. Only suggestion that I have to Skydo is to release the mobile app.

19 September 2025
Unprompted review
Rated 1 out of 5 stars

Serious Concerns Regarding Skydo…

Serious Concerns Regarding Skydo Experience 

I am writing to express my deep disappointment with the recent experience I’ve had with your customer support and so called your "compliance team"
When I initially signed up with Skydo, I was impressed by the courteous and enthusiastic communication—especially the eagerness shown around the timing of my first transaction. However, this positive impression quickly deteriorated once the documentation was completed and the first payment was initiated.
Following that, I received a call from your Compliance team filled with irrelevant and intrusive questions about my business operations like how do you get your clients? Could you share any link how your clients contact you? Do you offer phone support, remote support? How many people work in your team, do you have a business set up or you work from home? These inquiries were not only inappropriate for a payment gateway provider, but they were also conducted over the phone, which is highly unprofessional. If you had legitimate concerns, they should have been addressed formally via email.
Moreover, the conduct of your team was far from acceptable. It appeared that the individuals I spoke with lacked basic client communication skills which made the interaction even more frustrating. Based on this questionable exchange, my account was abruptly closed and the payment reversed—without any proper explanation or due process. Then I had made numerous phone calls to their customer support and 4 emails to get a response. They don’t bother.
This experience has left me extremely dissatisfied and concerned about the reliability and professionalism of your services. I urge you to review your internal processes and the behavior of your support staff. If this is representative of how you treat your clients post-onboarding, it raises serious questions about your commitment to customer service. To make matters worse, your team called me from random phone numbers and asked for sensitive and confidential information. How am I supposed to verify if the caller is genuinely from Skydo or someone pretending to be? This raises serious concerns about the reliability and security of your processes. I highly doubt the reliability of your way of conduct and request that the Reserve Bank of India (RBI) keep a close watch on your operations to ensure you are following the correct guidelines

10 September 2025
Unprompted review
Rated 1 out of 5 stars

⚠️ Beware of Skydo App Scam ⚠️


⚠️ Beware of Skydo App Scam ⚠️

Trying to save a few dollars on transfers through Skydo can cost you $1000+!

Here’s how they trap you:
1️⃣ First 1–2 payments go through smoothly.
2️⃣ Then they demand unnecessary documents — passport of the sender, IDs, etc.
3️⃣ Even if you submit, they’ll keep asking for more.
4️⃣ Your money stays on hold.
5️⃣ In the end, they tell your sender to charge back because they “can’t refund.”

🚫 Don’t risk your money or documents. Stay away from Skydo.

10 June 2025
Unprompted review
skydo.com logo

Reply from skydo.com

Dear Yash, Skydo is responsible to make sure that all the business payments are compliant as per RBI's PACB guidelines. In a few payments we need additional documents to conduct due diligence and ask the same for exporter.

Businesses doing compliant activities are able to publish these documents when asked for and are happy using Skydo for our compliance promise along with seamlessness and cost effectiveness.

We hold the payment only in case these documents are not submitted and we finally have to refund the payment to source as it is outside our risk policies to process such payments without proper business documentation, which happened in your case.

In a few cases local regulations don't allow refund using the same method and chargeback is the only option, like in case of ACH debit using payment links.

As a licensed entity we are responsible for conducting the right checks and weed out fraudulent businesses from our platform.

Thanks,
Team Skydo

Rated 5 out of 5 stars

Full-compliance, Affordable and Quicker inward remittances.

First and foremost, they are compliant with the RBI guidelines. I have found plenty forex companies that can help with inward remittance, but from my research no one can go beyond Skydo.
Here's a proof of how compliant they are: on the date of experience, I received an invoice payment from a different Payee than the Client name. Skydo had to withhold my funds for compliance checks. The sooner I provided the necessary documents to match the Payee and how they are related to the Client, my funds were released and processed for settlement within 24 hours.

On top of this, I have used other forex firms (mostly foreign based firms), they don't care about being compliant be it with the funds received or the purpose codes required. All they care about is settle the funds in 24 working hours that is all, leaving you at risk. And some even charge you for the FIRA/FIRC that should be offered for free of cost.

With Skydo, I found my solution to all my freelancing-related inward remittances. I have the funds converted to INR in 24 hours, fully-compliant to RBI guidelines (giving me peace of mind!), and of course a free copy of FIRC emailed to me upon settlement in my Indian bank account. And all of that at a price that is affordable and clear from the moment I send my clients an invoice.

Another feature that I found appealing about Skydo is its invoicing system. I can create an invoice and send it across to my clients without having to leave the platform. And once the funds are received, the platform notifies both myself and the client as well. Further even thanking the client on behalf of myself. I never found this kind of a feature within any other platform, no matter how big they are.

In simple words, please choose Skydo if you are a freelancer or business in need of a platform that can process international payments in accordance with RBI regulations. You won't waste your time, money, or won't even have to visit your bank to change your inward remittance purpose codes. Everything will be sorted out from the time you are being onboarded.

21 August 2025
Unprompted review
skydo.com logo

Reply from skydo.com

Dear Mr. Rajesh, it feels really great to hear that you like our services.

We are really grateful to serve customers like you who understand and appreciate and help us rightly address compliance processes cross-border payments.

we hope you keep using Skydo for all your cross-border payments.

Thanks,
Team Skydo

Rated 1 out of 5 stars

All 4 stars for 5 stars are fake

All 4 stars for 5 stars are fake. All the employees i think they have lots of free time creating accounts and no use of it.
First these types of merchants depends on third party payments don't know anything how its work's dont go for it you will loose your customers.

11 August 2025
Unprompted review
skydo.com logo

Reply from skydo.com

Hi Mr. Banarasi,

We have 15k+ users using Skydo and very happy with our services.

We share great partnership with our customers and our positive reviews reflect the same.

We have built strong partnerships with globally leading banks to enable our payments as that's how Fintech like us offer their services.

We have built all our process and policies as per RBI and RBI has approved us to operate under these guidelines with the aforementioned partners.

We strongly follow our compliance policies and are proud to do so very diligently with a customer first approach.

Exporters involved in illegitimate business find it difficult to navigate through our policies, are unable to answer business questions and then blame our teams for the same.

We request on compliant businesses to onboard with us.

- Team Skydo

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