Sky Bridge Cars Reviews 

542
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 414 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the straightforward and efficient booking process, often highlighting the clear communication received throughout their journey. Many also commend the drivers for their professionalism, kindness, and helpfulness, ensuring safe and timely arrivals, sometimes even early. The overall service is consistently described as reliable and excellent, with numerous people expressing their intent to use it again. However, some customers also noted issues with delivery service, including drivers being late, cars being dirty, or not receiving assistance with luggage. A few other people also felt that customer service was lacking, citing poor communication, unreliability, and problems with special requests like car seats not being provided despite confirmation.

What people talk about most

Service

Consumers find service to be positive, with many reviewers highlighting professional, friendly, and polite... See more

Staff

People report positive experiences with staff, frequently highlighting drivers as professional, friendly, and... See more

Booking process

Reviewers highlight positive aspects of the booking process, often describing it as easy, straightforward,... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many reviewers praising prompt and early arrivals,... See more

Customer service

Customers had ambiguous experiences with customer service, with some reviewers reporting great service,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great customer service from the team. Prompt response to every query. They respond even during late hours of the evening. Drivers are professional, friendly and arrive to my destination safely and on... See more

Rated 5 out of 5 stars

Efficient, easy communication and the cheapest price I could find online! Thank you for an easy and seamless airport delivery. Will definitely recommend and use them again! Thanks

Rated 5 out of 5 stars

They were responsive, and understanding when there was an issue with getting my luggage. They kept in contact. The deiver was kind and helpful. Good experience overall. Highly recommend them. Also goo... See more

Company replied

Rated 5 out of 5 stars

Easy booking process, driver on time to meet me at Gatwick Airport. Friendly and chatty driver made the trip home enjoyable too. Will definitely be booking again for my next trip in September.


Company details

  1. Transportation Service

Written by the company

Sky Bridge Cars is a premier luxury minicab airport transfer service, providing a seamless and luxurious transportation experience. With a fleet of high-end vehicles and professional chauffeurs, we offer unparalleled comfort, style, and reliability. Whether you're traveling for business or pleasure, our exceptional service ensures a stress-free journey from the airport to your destination, making your trip truly unforgettable.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

542 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 48% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(542)

406 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

5 star service

5 star service

2 March 2026
Unprompted review
Sky Bridge Cars logo

Reply from Sky Bridge Cars

We truly appreciate your 5-star rating! Thank you for choosing Skybridge Cars and for taking the time to share your experience.

Rated 5 out of 5 stars

Reliable and prompt

Reliable and prompt. Excellent pricing

8 March 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for your review! We’re pleased to hear you found our service reliable and competitively priced. We hope to welcome you again soon.

Rated 5 out of 5 stars

A good Car Company in London

The Customer service is polite and professional.
I booked a same day last minute service from the airport and they obliged and sent me a Taxi.
I recommend this company for anyone looking for car services.
Thank you.

8 March 2026
Unprompted review
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Reply from Sky Bridge Cars

We truly appreciate your feedback. It’s great to know our team was able to arrange a last-minute airport pickup and provide helpful service. Thank you for recommending us.

Rated 5 out of 5 stars

Excellent service

First time using the service and we had an excellent experience for our airport transfer. Easy to book, great communication throughout ensuring everything went smoothly, and our driver Muhammad was on time and very friendly, and also updated us on his arrival. We would use again.

8 March 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for sharing your experience! We’re glad your first journey with us went smoothly and that Muhammad provided friendly and punctual service. We look forward to assisting you again on your next trip.

Rated 1 out of 5 stars

BAD STAY AWAY

BAD. THEIVES. DONT PAY DRIVERS. DO NOT TRUST THEM. THEY OPERATE UNDER DIFFERENT NAMES

BRITANIA CARS
SKY BRIDGE CARS
GREAT BRITAN CARS

24 February 2026
Unprompted review
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Reply from Sky Bridge Cars

We take such comments very seriously. Skybridge Cars operates with transparency and professionalism and is committed to fair practices for both drivers and customers. If you have any specific concerns, we encourage you to contact our support team directly so we can review the matter and address it properly.

Rated 5 out of 5 stars

Driver was on time

Driver was on time. Reservation and controller team were great. Thank you

5 March 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for sharing your experience! We’re happy to hear both our driver and support team met your expectations. We appreciate your kind words and hope to assist you again in the future.

Rated 5 out of 5 stars

The driver was on time

The driver was on time, polite, and got me to my destination safely and quickly. Very clean car. I would definitely recommend and will use again.

6 March 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for your wonderful comments! We’re glad the driver provided a punctual, safe, and comfortable ride. Your recommendation means a lot to us and we look forward to serving you again.

Rated 5 out of 5 stars

Phillip and Nancy Lambley

The gentleman was very lovely and up for a chat and messaged us promptly etc

4 March 2026
Unprompted review
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Reply from Sky Bridge Cars

We truly appreciate your review. It’s great to know our driver made your journey enjoyable and kept good communication throughout. Thank you for choosing our service.

Rated 5 out of 5 stars

Lovely travel with great driver 👌 on…

Lovely travel with great driver 👌 on time

2 February 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for your kind feedback! We’re pleased to hear you had a pleasant journey and that the driver was punctual. We hope to welcome you again soon.

Rated 4 out of 5 stars

All ok

All ok. The drivers were very friendly and the vehicle was comfortable and suitable.

28 February 2026
Unprompted review
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Reply from Sky Bridge Cars

We’re glad to hear you had a comfortable trip and that our drivers were friendly and helpful. Thank you for sharing your experience with Skybridge Cars.

Rated 5 out of 5 stars

Everything went smoothly.

4 March 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for your review! We’re pleased everything went smoothly during your journey and hope to assist you again in the future.

Rated 5 out of 5 stars

Great smooth service

Great smooth service, and even better customer service. We felt very taken care of. Highly recommend and will use again. Thanks

4 March 2026
Unprompted review
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Reply from Sky Bridge Cars

We truly appreciate your positive comments. It’s wonderful to hear that both the service and customer care made you feel well looked after. Thank you for recommending us.

Rated 5 out of 5 stars

Arrived earlier and clear car

Arrived earlier, clean and spacious car. Would recommend

4 March 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for your kind recommendation! We’re glad the car was clean, spacious, and that your driver arrived early to ensure a smooth pickup. We hope to serve you again soon

Rated 4 out of 5 stars

Decent with room for improvement

Meet and greet was good, and the driver helped with the luggages.
Kept looking at his phone down on his lap though while driving on the motorway and drifted lanes, which I had to tell him to get off his phone. He did apologise and not used his phone for the rest of the trip and I felt much safer.

2 March 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for your feedback and for bringing this to our attention. We’re pleased the meet-and-greet service and luggage assistance were helpful, but we sincerely apologize for the concern during the journey. Safety is extremely important to us, and we will address this with our driver to ensure the highest standards are always maintained. We appreciate your understanding.

Rated 5 out of 5 stars

Car from LHR to LGW

Communicated well. Showed up on time. Nice vehicle. I would use them again.

3 March 2026
Unprompted review
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Reply from Sky Bridge Cars

We appreciate your review! It’s great to know our communication, punctuality, and vehicle quality made a positive impression. We’d be delighted to assist you again in the future.

Rated 5 out of 5 stars

5 stars!

Driver arrived promptly, was friendly and polite. Would use again.

3 March 2026
Unprompted review
Sky Bridge Cars logo

Reply from Sky Bridge Cars

Thank you for choosing Skybridge Cars. We’re happy to hear the driver arrived on time and provided friendly service. We look forward to welcoming you again for your next journey.

Rated 5 out of 5 stars

Easy booking Great result

I booked at short notice with some flight issues. They were there on time and my driver Elvis was charming and interesting, more importantly knew when to leave me to my own thoughts and emails. Would recommend.

3 March 2026
Unprompted review
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Reply from Sky Bridge Cars

We’re glad we could assist you despite the short notice and flight changes. It’s fantastic to hear that Elvis made your trip comfortable and professional. Thank you for your recommendation — we hope to serve you again soon.

Rated 3 out of 5 stars

The driver was rude when he dropped me…

The driver was rude when he dropped me off at the airport. He complained that it was a long drive and he mishandled my suitcase.

2 March 2026
Unprompted review
Sky Bridge Cars logo

Reply from Sky Bridge Cars

We sincerely apologize for this experience. This is not the level of service we aim to provide. We will address this with our team to ensure it doesn’t happen again and appreciate your feedback.

Rated 5 out of 5 stars

Our driver was fantastic

Our driver was fantastic — friendly, punctual, and kept great communication from the moment we landed at Heathrow. He made the journey home smooth and stress‑free. Really appreciated the professionalism and warm attitude. Highly recommended!

2 March 2026
Unprompted review
Sky Bridge Cars logo

Reply from Sky Bridge Cars

Thank you for your wonderful feedback! We’re delighted to hear that your driver provided friendly service and clear communication from the moment you arrived. It’s great to know your journey home was smooth and relaxing. We truly appreciate your recommendation.

Rated 5 out of 5 stars

Faruk is an excellent driver and a …

Faruk is an excellent driver and a very friendly man. He was on time and delivered is safely to the airport.great

2 March 2026
Unprompted review
Sky Bridge Cars logo

Reply from Sky Bridge Cars

Thank you for your kind words! We’re glad Faruk could make your journey safe, comfortable, and timely. We’ll be sure to share your compliments with him.

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