Id give zero if I could AVOID AVOID AVOID
Terrible support, Generic idiotic responses, no real tech support, Lost ALL our company emails migrating to them, all gone, months of history, cant even get it to work on their server. Leaving after a mere 48 hours of total stress and frustration, £1.20 unpaid and your checkout doesn't work and you advised it would be processed Monday manually, seems like your systems broken just like ours, maybe you can get your "engineers" to look into it on Monday as your not 24/7, but yes you do reply with useless generic advice like check your password is correct...as per earlier comments. Your response here only highlights the pathetic service and standards that you seem to stand by and the attitude of your company after wiping all our email data and providing zero support while quoting website hosting as an issue? It is just astonishing...well done you, I am sure you will be a huge success moving forward in this manner, maybe the boss better remove your access from customer services until you are retrained
Reply from Sky UK Networks
Client was unaware that the domain transfer does not include web hosting transfer - All efforts were made to educate the client. All queries were answered within 1 hour by our tech staff or client can comment otherwise. £1.20 GBP still unpaid :)
