Hi. I'm writing this in frustration because I don't have any choice. Unfortunately I was not careful enough to do my research before I ordered Christmas gifts from Skont.no website. It took 5 weeks... See more
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Nice looking products, albeit overpriced. We ordered two bar stools, one of which was delivered with a snapped metal foot bar. 6 months on after several emails and a non-existent replacement, I can... See more
Steer clear! Ordered £83 artwork, arrived from China with $15 value on customs declaration. Very cheap looking item not at all as appeared on website. Have tried to contact them for return instru... See more
Company replied
We ordered 2 Beriel tables, which looked lovely in the Skont listing, “hand crafted in solid pine”. What we received were 2 painted ceramic/concrete tables flown from China. The latter products are wi... See more
Company replied
Company details
Written by the company
Opulent Scandinavian Decor and Furnishings. Nordic by Craft, Nordic by Nature. Worldwide Shipping.
Contact info
101 Birkenhead Avenue, KT2 6RS, London, United Kingdom
- hello@skontliving.com
- skontliving.com
2.0
Poor
64 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Steer clear
Steer clear! Ordered £83 artwork, arrived from China with $15 value on customs declaration. Very cheap looking item not at all as appeared on website.
Have tried to contact them for return instructions as no info or returns form was supplied with item - no response received.
Thankfully paid via Klarna so they are handling the dispute
10 August 2022
Unprompted review
Reply from skönt
Hi Lynn,
We are sincerely sorry for the inconvenience you've experienced with your recent purchase, and we apologise for any discrepancies in the quality and appearance of the artwork you received.
At Skönt Living, we strive to provide accurate product descriptions and images on our website. We understand that the artwork did not meet your expectations, and we apologise for any confusion or miscommunication. We will investigate this issue to ensure that all our product listings accurately represent our items.
We also apologise for any difficulties you faced while attempting to contact our customer service team. We want to assure you that we are committed to providing prompt and effective support for our customers. Please allow us to look into your case and provide you with the necessary assistance regarding the return process.
We're glad to know that Klarna is handling your dispute, and we will work closely with them to resolve your issue. Your satisfaction is our priority, and we appreciate your patience as we work to improve our services.
Again, we apologise for any inconvenience you experienced, and we value your feedback. We hope that you may consider giving us another chance in the future.
Sincerely,
Hanne
SköntLiving
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