Skiptax Reviews 664

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 346 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the app and its service to be exceptionally easy and straightforward to use, making the tax refund process simple and efficient. Many appreciate the quick refunds, with money often appearing in their bank accounts within 24 hours, sometimes even faster. The overall process, from uploading receipts to scanning barcodes at terminals, is frequently praised for its clarity and speed. However, some customers encountered issues with the app crashing or failing to upload selfies during registration, and a few noted difficulties with payment methods not being accepted. Additionally, a small number of users experienced glitches with barcode generation and found the support system unhelpful, leading to lost refunds.

What people talk about most

User experience

Customers had positive experiences with user experience, consistently describing it as easy, straightforward,... See more

Refund

People report positive experiences with refund, highlighting the ease and speed of the process. Many... See more

Application

Consumers find the app to be a positive experience, describing it as easy to use, intuitive, and efficient... See more

Payment

Users describe positive interactions with payment, highlighting the ease and speed of the process. Many... See more

Service

Customers consistently note positive experiences with service, describing it as excellent, brilliant, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Perfect! Easy to use. Great service and money straight into my bank account within 24 hours. Definitely worth downloading the app and using “SkipTax”to claim back tax. Particularly good if visiti... See more

Rated 5 out of 5 stars

Excellent process using the app is great and straight forward. It helps making sure all info is correct and then when visiting the exit point it is straight forward with the completed form and bar co... See more

Rated 5 out of 5 stars

Just done another Skiptax submission and the money was paid into my bank account within 24hrs. Excellent service, we always let the guys at Calais Wines do the fiddly bits which they're expert at now,... See more

Rated 5 out of 5 stars

Used this app several times when visiting France. I have also recommended it to several friends. It is simplicity itself and could not be easier to use. Anyone making any purchases in France who doesn... See more


Company details

Written by the company

Première application de détaxe agréée en France ! Votre TVA est remboursée en quelques clics avec le meilleur taux !


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

664 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 4 out of 5 stars

Works like a charm!

Works like a charm!

Simple, quick and easy. Refund arrived within 24 hrs!

The only downside is that you only get about 80% of the tax refunded, as SkipTax keep the rest. Other apps, such as Global Blue, seem to offer 90% from the start.

20 November 2025
Unprompted review
Rated 5 out of 5 stars

Really easy from start to finish

Really easy from start to finish. Used the App with no issues and got refund into my Paypal really quickly. Tax refund screens at airport were well signposted and easy to use with SkipTax App. Really impressive service.

20 November 2025
Unprompted review
Rated 2 out of 5 stars

Online is all fine but not at airport!

The form online is all fine but once yiu get to the paris main airport differnt story. At the airport there us nothing to say you need to scann your form before security and there is hardly any kioks in the huge airport as they are hidden or not working. ITS LIKE THEY MAKE OT HARD FOR YOU TO CLAIM YOUR TAX SO THEY DONT HAVE TO PAY YOU. DO BETTER AND ADD MORE INFORMATION AND KIOKS IN THE AIRPORT

19 November 2025
Unprompted review
Rated 5 out of 5 stars

We bought wine from Calais Wine…

We bought wine from Calais Wine Superstore where the staff are so friendly and helpful. I think this is about the 3rd time we have claimed on SkipTax and this was by far the easiest and quickest to get a refund.

18 November 2025
Unprompted review
Rated 5 out of 5 stars

Great service and easy to use

Great service, very quick and straightforward. Get the App and complete all sections in advance scan receipts and load into Invoice page, when complete generate bar code and scan this at port/airport machine. Refund within 12 hrs

17 November 2025
Unprompted review
Rated 5 out of 5 stars

Skip tax

Skip tax - excellent service scanned in all receipts Thursday before we left got to customs at le shuttle Friday lunchtime all verified money in bank this morning.

14 November 2025
Unprompted review
Rated 3 out of 5 stars

Although it was complicated to work out…

Although it was complicated to work out what to do (we are not young or techy minded) in the end we managed to get one out of two receipts repaid successfully. Even the tax man at Calais couldn’t work out why, though SkipTax said there were two receipts, we could access only one of them.

13 November 2025
Unprompted review
Rated 5 out of 5 stars

Straightforward and easy

Didn't know this was a thing until a friend told me a few days before our trip to Paris. Super easy to do and really straight forward. I'll be passing this over to friends.

12 November 2025
Unprompted review
Rated 5 out of 5 stars

First time user

Impressive turnaround of refund ,less than 8 hours overnight and refunded on my cc.
Helped to have retailer explain process ( possibly my age !)but after that very straight forward .
No excuse not to get this bonus on shopping.

11 November 2025
Unprompted review
Rated 5 out of 5 stars

I previously use other App to do tax…

I previously use other App to do tax refund in EU. The process was okay but the wait time for refund takes months. 1st time used Skiptax for refunding tax on my wine purchase yesterday. Payment was real quick, I got the money in my account the next day I left France. Very happy with it.

9 November 2025
Unprompted review
Rated 4 out of 5 stars

Absolutely love this scheme BUT … !

Absolutely love this scheme BUT - the machines at the TIR/ATA Carnet Office in Calais port that scan the barcode Skiptax sends you never seem to work. Everybody should urge Skiptax remove this problem.

Once fixed it will also the reward the professionalism of the staff at the office who worked hard to help me yesterday. So please thank them …

6 November 2025
Unprompted review

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