Skiptax Reviews 664

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 346 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the app and its service to be exceptionally easy and straightforward to use, making the tax refund process simple and efficient. Many appreciate the quick refunds, with money often appearing in their bank accounts within 24 hours, sometimes even faster. The overall process, from uploading receipts to scanning barcodes at terminals, is frequently praised for its clarity and speed. However, some customers encountered issues with the app crashing or failing to upload selfies during registration, and a few noted difficulties with payment methods not being accepted. Additionally, a small number of users experienced glitches with barcode generation and found the support system unhelpful, leading to lost refunds.

What people talk about most

User experience

Customers had positive experiences with user experience, consistently describing it as easy, straightforward,... See more

Refund

People report positive experiences with refund, highlighting the ease and speed of the process. Many... See more

Application

Consumers find the app to be a positive experience, describing it as easy to use, intuitive, and efficient... See more

Payment

Users describe positive interactions with payment, highlighting the ease and speed of the process. Many... See more

Service

Customers consistently note positive experiences with service, describing it as excellent, brilliant, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Perfect! Easy to use. Great service and money straight into my bank account within 24 hours. Definitely worth downloading the app and using “SkipTax”to claim back tax. Particularly good if visiti... See more

Rated 5 out of 5 stars

Excellent process using the app is great and straight forward. It helps making sure all info is correct and then when visiting the exit point it is straight forward with the completed form and bar co... See more

Rated 5 out of 5 stars

Just done another Skiptax submission and the money was paid into my bank account within 24hrs. Excellent service, we always let the guys at Calais Wines do the fiddly bits which they're expert at now,... See more

Rated 5 out of 5 stars

Used this app several times when visiting France. I have also recommended it to several friends. It is simplicity itself and could not be easier to use. Anyone making any purchases in France who doesn... See more


Company details

Written by the company

Première application de détaxe agréée en France ! Votre TVA est remboursée en quelques clics avec le meilleur taux !


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

664 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

A very positive experience

A very positive experience. So easy to use and very clear instructions as to how to claim back the tax. The system couldn’t haven’t been better. Very quick refund of tax too.

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Skip tax

Easy to use and all done before leaving France.Refund is super quick.Look it up before you go and do your receipts as you get them.Used it several times.

14 April 2026
Unprompted review
Rated 2 out of 5 stars

Machines never switched on in the morning

Great to receive tax back, however the machines are never switched on in Eurotunnel early morning and office doesn't open till 0745. I had to find a customs officer through passport control and missed train.
This happened again a few months ago and no customs were free so missed out. Please have a better system for early morning trips.

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Easy process

It was Easy and straight forward to complete the application. I received my refund within 24 hours. Great service

11 April 2026
Unprompted review
Rated 5 out of 5 stars

App very easy to use

App very easy to use and is very quick to say if you put in for something that doesn't meet the rules. Never had a problem finding it at the airport and using the machines there is very easy

11 April 2026
Unprompted review
Rated 5 out of 5 stars

Impressed by the app and speed

The application iswell designed, the instructions are clear, and the tools are very clear to use.
Reimbursement is processed quickly. Very painless and impresssive.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

SkipTax is excellent for the Disney…

SkipTax is excellent for the Disney purchases.
Any other shop like Carr four and other shops refuse to give an invoice in the name of SkipTax. Although I showed the message for SkipTax help page the shops refuse to help. It’s very difficult to get things sorted by the the time you leave.
I lost out on £30 euros due to this.

7 April 2026
Unprompted review
Rated 5 out of 5 stars

This all worked very well for us

This all worked very well for us. The only problem we encountered was persuading a retailer to produce the invoice we needed, but everything else worked fine. We had our refund within a day of our departure from France.

5 April 2026
Unprompted review
Rated 5 out of 5 stars

The app is straightforward and easy to…

The app is straightforward and easy to set up and use. Uploading the receipt was easy. The Pablo machine to scan the barcode to process the refund was down at Lille Europe (Eurostar) but there were customs officers who were there to scan it manually. They were helpful and professional. Having been to Disneyland (where we made the eligible purchases) it was a bit frustrating as there were items we couldn’t skiptax as the kids (and the big kid hubby) wanted to use them (such as shoulder buddies that wouldn’t really get used otherwise) so we had to take the tags off. We didn’t want to take the chance as they do sometimes check as items need to be unused with tags on. The app is good though as you can use the receipt even if you have eligible and ineligible items as there is a section when uploading the receipt where you can specify any items on the receipt you aren’t skiptaxing

4 April 2026
Unprompted review
Rated 5 out of 5 stars

The process is super easy

The process is easy. Just remember to do it as you go along so set up at the start of your trip do your passport and selfie at the beginning of your trip. It only takes a few minutes but it saves time and panic at the end. It is super easy: you take a photo of your receipt and then you add in/confirm the amount spent and the vat/tax on the receipt. When you leave your destination to go home you find the machine at the terminal etc and scan the barcode that you have generated at the end of collecting all your receipts. This will give you the refund. You can choose to either have it refunded by cash or have it transferred to a card of your choice. It was all very easy and straightforward. There is a rep near The skating machine, there was at LeShuttle terminal on the French side which checks your documents if that is what you have printed up but if you have just transferred to your card, then you don’t need to check with them, but of course ask if you are unsure. Remember, you must do it before you leave France or wherever you are leaving from. It is worth doing as you do get a good amount back. It is super straightforward and nothing to worry about. I would recommend doing this.

3 April 2026
Unprompted review
Rated 5 out of 5 stars

fast

fast, fairly simple, as most of the work done by retailer.

Paid already.
Many thenks

30 March 2026
Unprompted review
Rated 5 out of 5 stars

Super easy

Super easy, like doing expenses. One barcode to scan at airport and money was in my account following morning.

1 April 2026
Unprompted review

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