Skippers OnlineReviews 

2,159
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 177 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the well-designed and structured courses, finding the modules clear, engaging, and easy to follow at their own pace. The learning material is often described as comprehensive, informative, and practical, with helpful examples, visuals, and quizzes that aid understanding and retention. Many appreciate the flexibility of online learning, which allows them to fit the course around busy schedules, and the quality of the plotting tools and overall user experience is frequently highlighted. The support from the staff and instructors is consistently rated as prompt, professional, and incredibly helpful, with quick and detailed responses to queries and assessments. However, some customers noted issues with the age of the printed tables provided, finding them difficult to read, and a few experienced problems with the iPhone app not working well on their iPad.

What people talk about most

User experience

Reviewers express high satisfaction with the user experience, highlighting the clear, well-structured, and... See more

Staff

People report positive experiences with staff, consistently praising the outstanding support from the team... See more

Response time

Consumers consistently express satisfaction with the promptness of responses, highlighting that technical... See more

Quality

Customers had positive experiences with quality, consistently praising the excellent, clear, and... See more

Customer service

Clients share positive opinions on customer service, consistently praising the team's responsiveness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I started the Yachtmaster theory nearly 30 years ago at the local college but couldn’t finish it, recently wanted to, for me, work towards it again. Due to family and work commitments I couldn’t c... See more

Rated 5 out of 5 stars

I’m very pleased to have completed (and passed) my RYA Day Skipper Theory following the course from Skippers Online. An excellent self study programme, with well structured and interesting module... See more

Rated 5 out of 5 stars

It is a wealth of information. The practical side was illustrated with plenty of examples. The illustrations, diagrams, explanations etc. were clear and easily to follow. Sometimes, the chapters were... See more

Rated 5 out of 5 stars

The RYA Day Skipper theory online course was perfect for me. This very instructive course with well-presented units includes links to useful resources and is good value for money. At short intervals d... See more


Company details

  1. Sailing School
  2. Boating Instructor
  3. Training Centre

Written by the company

Skippers Online teaches RYA/MCA Day Skipper, Yachtmaster Offshore and Yachtmaster Ocean Shorebased online.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(2,159)

183 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The teaching was wonderful from start to finish

I wanted to share some feedback while it's all fresh. The teaching was wonderful from start to finish. Your English was so clear, and the pace of your speaking was just right — easy to follow every step of the way. The comparisons and the little jokes made everything even more delicious to learn; they brought the material to life and made it stick.
The images and samples were equally clear. They made it so easy to catch the idea each time, even for trickier concepts.
And the honest feedback on my exam results — thank you so much for that. Even though the course was remote and everything came in written form, somehow I could almost hear your voice saying all these things. That warmth came through every time.
Thanks a lot, truly. I now have a good, big pack of knowledge to start skippering, and I can't wait until I'm able to put it all into practice on the water.

With gratitude,

31 May 2026
Rated 5 out of 5 stars

Day Skipper Theory

I completed my Day Skipper Theory with Skippers Online - it was great to do this online as I have young kids, a busy job and fitting in a classroom based course would have been too tricky. There is a lot of content, but none of it unnecessary. I didn’t need to use the support of the instructors, but it was good to know that support was there.

I would recommend for anyone that’s in a similar circumstance.

27 May 2026
Rated 5 out of 5 stars

Great experience

Great experience. Lots of ressources are made available, good use of computer and softwares. All exams were corrected quickly and corrections are made to clarify all aspects of the problem. Did not have to use a direct link to a live instructor, but I experienced a fast follow up on my administrative needs. Highly recommended

20 May 2026
Rated 5 out of 5 stars

Worth the money

Really enjoy the way the material is taught. I am a visual learner and the diagrams and visuals really help. You may think you know a lot until you take these courses then realize just how little you really know.

19 May 2026
Rated 4 out of 5 stars

Clear and well put-together courses

Clear and well put-together courses - sometimes seemed a bit ponderous but that is the nature of the subject matter and different levels of knowledge. Effective tests on each module and efficient assessments. I’d say it is fairly vital to complete the course before starting the practical.

14 May 2026
Rated 5 out of 5 stars

Great content and service

The material was easy to follow and well paced with good pictures and graphics. The help line worked well and additional resources were also readily available. People I contacted via email were universally helpful and made me feel I was on course

21 May 2026
Rated 5 out of 5 stars

Practical

Practical, easy to use, thorough knowledge and good help if needed. As good as online courses get.

20 May 2026
Rated 2 out of 5 stars

Not Digital first day skipper, beware!

Unfortunately they didn’t state that the day skipper course was the paper chart based course and not the new digital first format.

When I asked my online instructor, they just said it’s the same qualification , but for me it’s the wrong knowledge for today’s sailing and the RYA should make all of there instructors update there training to the latest course.

When I go for my practical, it will be based on digital first which came out 2 years ago.
Not Happy

19 May 2026
Unprompted review
Skippers Online logo

Reply from Skippers Online

I'm afraid you were looking for something that doesn't exist. As of today there are no electronic charts or a chartplotter to support the RYA Day Skipper or Yachtmaster Shorebased courses. All exercises and exams need to be completed on paper charts using traditional methods. It's down to the RYA and it's the same for all training centres, regardless of whether they deliver the courses in the classroom or online. Ironically the RYA used to provide a software based chartplotter but they withdrew it some years ago. Like other training centres, we have be encouraging the RYA to provide a solution and in the meanwhile we have incorporated a great deal of information on electronic navigation into our course.

Rated 5 out of 5 stars

Day Skipper online learning

I thoroughly enjoyed this Day Skipper course through Skippers Online and would happily recommend it.
The course was excellent and very well thought out. The learning material was clearly presented, with plenty of helpful examples throughout, which made the content much easier to understand and apply.

The online format worked perfectly for me. I do not have the time to sit in a classroom for a full week, so being able to access the course when I had time, and work through it at my own pace, was ideal. I also really valued being able to go back over modules whenever I needed to clarify something or refresh my learning.
I have completed a lot of online learning through my job, and I would rate this as one of the best online courses I have encountered. The support from Skipper Online was also excellent — whenever I needed to contact them, the response was within hours, whether during the week or at the weekend.
Overall, a really impressive course and a very positive learning experience from this company.

18 May 2026
Rated 5 out of 5 stars

good response

Instructors are very responsive so you don't have to wait hours before you get answers.
,very good experience with the course , easy to learn

18 May 2026
Rated 5 out of 5 stars

Excellent

Excellent course material.
Very responsive customer service.
Prompt and detailed course support.
Very professional.

24 April 2026
Rated 5 out of 5 stars

Skippers online

Skippers online
EXTRAORDINARY learning experience. I am an IT professional and I do a lot of online learning, and this is one of the best quality courses that I ever used.
This Day Skipper course is very well tuned and obviously refined over years and is an efficient way to get both the knowledge and the certificate.
Offline learning app is really useful.
RYA curriculum is completely covered, but the content also provides interesting details from the real sailing world experience that you can relate to when you’re sailing. Doing exercises and mock exams are sufficient to pass the exam. Feedback on mock exam answers is detailed and brilliant. Can’t wait to do my Yachtmaster learning. Congratulations Skippers Online. Extraordinary!!!

13 March 2026
Rated 5 out of 5 stars

Excellent

Excellent. Flexible and clear. Great mocks and support before final exams as well. Bite size exercises throughout and the odd quiz!

12 May 2026

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