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SkinSwap.com Reviews 1,781

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 392 reviews, reviewers had a great experience with this company. Customers are really happy with the product selection, noting that they can find items at much lower prices compared to other platforms. Many people appreciate the fast service and quick transactions, especially when purchasing items. The support team is frequently praised for being responsive, helpful, and clear in their communication, resolving issues quickly. However, some people were dissatisfied with certain aspects. A few customers experienced issues with payment processing, including billing discrepancies and delays in fund allocation. There were also concerns about the website's functionality, with some reporting that listed items were not purchasable or that the "insta buy" feature didn't work as expected for all price ranges. A small number of reviewers also mentioned slow customer service responses or difficulties with refunds and trade reversals.

What people talk about most

Product

Customers had ambiguous experiences with product. While some reviewers praised the good skins and prices, and... See more

Website

Consumers find the website to be ambiguous, with some recommending it for buying and swapping skins, praising... See more

Payment

People report ambiguous experiences with payment. While some customers experienced fast and smooth... See more

Price

Users describe ambiguous interactions with price. While some customers found prices cheap, allowing them to... See more

Customer service

Reviewers highlight ambiguous aspects of customer service. Many customers praise the support for being quick,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Some of the listed items are not purchasable in chinese market. When i press buy the item it says error and that happened for 5 other items in a row untill 1 item finally goes trough but delivery and... See more

Company replied

Rated 4 out of 5 stars

I purchased an item using their Chinese Market option (which YouPin has since said they have no collaboration with SkinSwap until after I purchased an item through there). The item I... See more

Company replied

Rated 4 out of 5 stars

Everything worked fine, but I don’t like the fact that you have to First give your Items „for free“ and then you receive the items. At least it should be one items and biggest single item to have a 10... See more

Company replied

Rated 4 out of 5 stars

Fast respond support Matty by using third party site bitcoin payment expire and thank you to help us

Company replied


Company details

  1. Gaming service Provider

About SkinSwap.com

Written by the company

Skinswap Skinswap.com

SkinSwap is the premier skin marketplace where you can sell, trade, or buy both CS:GO/CS2 and Rust skins.

Skinswap Selling: Unlock real value from your CS:GO/CS2 and Rust skins through our streamlined selling process. At Skin Swap, we've eradicated the waiting time - selling your skins translates to instant cash! Select from our range of payout options, including PayPal, Venmo, Litecoin (LTC), Bitcoin (BTC), USDT ( ERC-20 ), USDC ( ERC-20 ), and Ethereum (ETH), turn your digital assets into real money in a snap.

Skinswap Buying: Level up your gaming experience by acquiring new, dynamic skins for CS:GO/CS2 and Rust with ease. Recharge your balance effortlessly using a variety of deposit options, including Credit/Debit Cards, CashApp, PayPal, Visa, Mastercard, and almost any cryptocurrency. Navigate through our extensive collection of skins, ensuring you find the perfect match to elevate your inventory. Enjoy competitive rates on your purchases and experience a seamless transaction process. Dive into a universe of options and upgrade your gameplay today!

Skinswap Buying SkinSwap selling JOIN SKINSWAP COMMUNITY

Contact info

3.9

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
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1-star

Replied to 96% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Trustworthy

Sold a very valuable knife through them. Took a good amount of money from it. Reasonable. Risky from my end but ended up being legit. Definitely trustworthy

30 March 2026
Unprompted review
SkinSwap.com logo

Reply from SkinSwap.com

Hi Josh, glad it all worked out and thank you for taking the leap!

Enjoy the payout and thanks for the kind words!

Rated 1 out of 5 stars

Scammers

Literally scammers I sold my skins worth around 4$ for 2.30$ real cash so it lost it's value and when payment comes they doesn't give the money and gives no refund and scams my skin if they don't have my skins o wanted skin that worth the same price buy they said no refund don't ever use it it will completely scam you and you will lose money absolute trash horrible

1 April 2026
Unprompted review
SkinSwap.com logo

Reply from SkinSwap.com

Hi Turtle,

When you sell skins on our platform the payout is sent directly to the payment method you provided before the sell order is even created.

There is no scenario where payment is withheld or not sent. We have no record of any unresolved transaction matching your username. Please contact us at marketing@skinswap.com with your SteamID64 and we will look into this immediately.

Rated 1 out of 5 stars

i payed to add 453.29DKK

i payed to add 453.29DKK, it took my money but never added it to my account.
i also sold my knife for 8 days ago and it said there would go 7 days before the money would be send to my account, but i have never received it.
DO NOT USE THIS WEBSITE ITS A SCAM!!

1 April 2026
Unprompted review
SkinSwap.com logo

Reply from SkinSwap.com

Hi Victor,

We have no open or pending transactions matching your account. If your deposit did not credit or your knife payout has not arrived after the 7 day trade protection period ended, please contact us at marketing@skinswap.com with your SteamID64 and we will investigate immediately.

Rated 5 out of 5 stars

A great place to buy skins

I have been using SkinSwap for several months, and I have only had good experiences.

26 March 2026
Unprompted review
SkinSwap.com logo

Reply from SkinSwap.com

Hi Matthew,

Great to hear it! Thanks for the kind words and enjoy your skins!

Rated 5 out of 5 stars

everything works as advertised the used…

everything works as advertised the used the chat bot when in need of help and it indeed helped would recommend using this site.

23 March 2026
Unprompted review
SkinSwap.com logo

Reply from SkinSwap.com

Hi Joshua,

Glad everything worked as expected and the chatbot was helpful!

Thanks for the recommendation and enjoy your skin!

Rated 1 out of 5 stars

IDIOTS

I REVERSED A TRADE BY ACCIDENT AND DIDNT GET MY MONEY BACK, LOSERS

29 March 2026
Unprompted review
SkinSwap.com logo

Reply from SkinSwap.com

Hi Dimitris,

We're sorry to hear about the situation. As clearly stated in our refund policy, reversing a trade sends the item back to the original P2P seller and the payment cannot be refunded as the funds are no longer held by us. This policy is disclosed before trades are confirmed.

If you have further questions please reach out to us at support@skinswap.com.

Rated 1 out of 5 stars

bonus item, not complicated.....

i did this trade after the email with the bonus item
- very easy, not complicated....

no bonus item, no info.

28 March 2026
Unprompted review
SkinSwap.com logo

Reply from SkinSwap.com

Hi Marius,

We're sorry to hear the bonus item didn't come through as expected. Please contact us at support@skinswap.com with your SteamID64 and trade details and we will look into what happened with your reward directly.

Rated 5 out of 5 stars

Very Fast Trade ups

Very Fast Trade ups
Fair Prices , No comment !Love It

28 March 2026
Unprompted review
SkinSwap.com logo

Reply from SkinSwap.com

Hi Gdfr,

Love to hear it! Thanks for the kind words and enjoy your skins!

Rated 1 out of 5 stars

Dude im waiting 1 hour straight for a…

Dude im waiting 1 hour straight for a trade from a player and nothing happened

26 March 2026
Unprompted review
SkinSwap.com logo

Reply from SkinSwap.com

Hi,

P2P trades are fulfilled by individual sellers who have up to 12 hours to deliver. 1 hour into that window is still well within the timeframe. If the seller does not deliver within 12 hours your full balance is automatically refunded.

You can track the countdown on your transaction page at skinswap.com/profile/transactions.

Rated 5 out of 5 stars

100 PERCENT Legit

100 percent legit i 0.88 cents for deposit my skins test it out 8 days later it came use this sites recommended

26 March 2026
Unprompted review
SkinSwap.com logo

Reply from SkinSwap.com

Hi,

Glad everything worked out and thanks for the recommendation!

Enjoy your skins!

Rated 5 out of 5 stars

ease of exchange

Nothing, the truth is it is very easy to understand and very easy for the user

25 March 2026
Unprompted review
SkinSwap.com logo

Reply from SkinSwap.com

Hi Juan,

Glad you found it easy to use! Thanks for the review and enjoy your skin!

Rated 1 out of 5 stars

Tried to cash out

Tried to cash out my whole inventory, but after seeing they pay like 50% for most of items, bro, you can't be serious XD. If you are fine with selling your skins for half their price, go ahead.. It should be at least 80% you would still make profit reselling it to others. Greed won't make your site success. Low float doesn't matter still trash pricing. Don't trade there, CS Float way better, just spend some time to list stuff, but you will get way more money for your skins. Avoid these scam leeches.

25 March 2026
Unprompted review
SkinSwap.com logo

Reply from SkinSwap.com

Hi,

Thanks for the feedback. Our sell prices reflect market rates and platform fees which are standard across the industry. If you feel a specific item is undervalued feel free to reach out at support@skinswap.com and we can take a look.

Rated 5 out of 5 stars

Its works well

Its works well, the support is good

24 March 2026
Unprompted review
SkinSwap.com logo

Reply from SkinSwap.com

Hi Cliente,

Glad to hear it! Thanks for the kind words and enjoy your skin!

Rated 5 out of 5 stars

Amazing and Fast

Amazing and Fast! Depo’ed almost $1k and was accepted and added to my balance very quickly. Trades and the Market is also fast and simple, I will be using this site again :)

23 March 2026
Unprompted review
SkinSwap.com logo

Reply from SkinSwap.com

Hi Chromey,

Great to hear the deposit and trades went smoothly! Thanks for the kind words and see you next time!

Rated 5 out of 5 stars

Perfect experience

Literally the best. Cheapest skins of all sites. Made 2 big purchases for ~850$ and I was scared BUT they delivered both items instantly. Big recommendation!

24 March 2026
Unprompted review
SkinSwap.com logo

Reply from SkinSwap.com

Hi Rasmus, g

Glad we could deliver on the big purchases! Thanks for the recommendation and enjoy your new skins!

Rated 1 out of 5 stars

Customer Service and Payment Approval is poor

Customer Service is mediocre, can’t actually help, always types waiting for admin. I tried to spend 900 dollars on their website, now 40 hours after paying, i still don’t have the money, i have followed their verification guidelines.
But everything is so slow.
Won’t be buying anything from here unless they speed up.

22 March 2026
Unprompted review
SkinSwap.com logo

Reply from SkinSwap.com

Hi Alexander,

Our deposit review process is always completed within 24 hours. If yours has taken longer, it is likely that a KYC verification has been requested and we are waiting on documents from your side.

Sorry for the delay and inconvenience.

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