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Review summary

Created with AI, based on recent reviews

Considering 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, noting their effectiveness in improving skin, hair, and nails. Many appreciate the fast delivery service and the generous inclusion of free samples with their orders, which often leads them to discover and purchase additional items. The overall service is frequently described as fantastic, with people highlighting the helpfulness of the staff and the ease of ordering. A few people mentioned minor issues, such as difficulty with a product dispenser or an unexpected skin reaction to a new product. Some also noted that certain products had a taste that required masking. However, these instances appear to be isolated, with the vast majority of consumers expressing high satisfaction with both the products and the company's service.

What people talk about most

Product

Consumers are highly satisfied with the products, often noting their effectiveness and good value. Many... See more

Quality

Customers had positive experiences with quality, consistently praising the effectiveness of the products.... See more

Delivery service

Users describe positive interactions with delivery service. Customers consistently praise the very fast and... See more

Order

Reviewers express satisfaction with their orders, often highlighting the inclusion of free samples which... See more

Service

Clients share positive opinions on service, consistently praising its speed and efficiency. Many reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Superb product,I ordered the collagen marine and like others I also got a lot of free samples.My nails and hair have always taken ages to grow,how ever since taking these capsules my nails are growing... See more

Rated 5 out of 5 stars

Just started my second pack of the Marine Collagen and already I’ve noticed a big difference in my joints…no more stiffness while getting up in the mornings 👍 Have tried another product! before... See more

Rated 5 out of 5 stars

Just received my first order of double hydrolysed marine collagen. Arrived within 2 days of ordering along with a voucher for unlimited orders & a bunch full of samples. Can’t wait to try them alongs... See more

Rated 5 out of 5 stars

I’ve been searching for halal bovine collagen in the UK for a long time, and I finally found SkinPep! My order arrived today, and to my surprise, it came with so many free samples — marine collagen s... See more


Company details

  1. Cosmetic Products Manufacturer
  2. Beauty Product Supplier

Written by the company

SkinPep® Premium Aesthetic SkinCare -Korean-Inspired Glass Skin - For over 15 Years, Our British-Born Brand, Has Been Pioneering Advanced Skincare & Hydrolysed Collagen Supplements Inspired By The Science Of Korean Cosmeceuticals. Our Multi-Layered Formulations With Cell-Communicating Encapsulated Growth Factors, Clinically Dosed Botanicals & Double-Hydrolysed Collagen Peptides Are Designed To Work In Harmony With Your Skin To Deliver Results You Can See, Feel & Trust. Our Mission Is To Provide Exceptional Customer Service While Delivering The UK’s Finest, Clinically Proven Health & Beauty Essentials — With A Price Match Guarantee, Direct To Your Door.


Contact info

  • Saint John Street 145-157, EC1V 4PW, London, United Kingdom

  • skinpep.com

4.8

Excellent

TrustScore 5 out of 5

586 reviews

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Rated 5 out of 5 stars

Fantastic quality and loads of freebies

Fantastic, high quality affordable products, fast delivery, loads of freebies! I’ve used all sorts of £100+ retinols and Skinpep is as good as any of them. Collagen masks also excellent, as is the gentle foam cleanser. Everything I’ve tried has been great, and my order was practically doubled with free gifts. Would highly recommend.

17 July 2024
Rated 5 out of 5 stars

Strong leaders stop evil wars not using…

Strong leaders stop evil wars not using poor soldiers killing and disabling eachothers they themselves get in front line not making millions of dollars and make parties out of poor soldiers not put others down. They lift them up

15 July 2024
Rated 5 out of 5 stars

I first used skinpep about 10 years…

I first used skinpep about 10 years ago, I'd read about the benefits of collagen for helping with arthritis and wanted something to ease the pain in my hands. I was a loyal customer for the next 4 years, not only had it stopped my joints hurting at the slightest knock, but the skincare products seemed to work. Due to a change in circumstances (divorce, unemployment, illnes) I had to stop buying luxuries (however effective in pain relief etc..) and stick to just essentials. As life got easier I managed to afford collagen capsules, but they just didn't seem as effective. Now I'm back! I've just been shopping and someone I haven't seen for a while has complimented me on my complexion, my nails (always weak and flakey) are growing stronger, and the pain in the joints in my hands has eased to be almost insignificant. The main benefit of Skinpep is the reduction in pain, but the anti ageing collagen masks, serums etc.. are just and added blessing.

3 August 2024
Unprompted review
Rated 5 out of 5 stars

A top notch range. Result are at times near miraculous.

I have been purchasing from this company for about 5 years now because although (thanks to the genes) I’ve inherited good skin, I’d reached that age in life where I took the view that ‘Prevention is better than cure’ as far as skin ageing is concerned. My skin was getting a bit drier, less ‘elastic’ and a little dullness was perhaps more evident than previously.

I like to tackle problems from the inside- out, so started with the Marine Collagen Liquid- Shot powder blended into some orange juice each day. After a couple of months my skin seemed to have benefited so I then began adding the external skin care products to my routine too and can confirm that I’m particularly delighted with the Collagen Renew Peptide Repair Day cream Collagen Renew Growth Factor Night Cream and have kept-up with these religiously as my skin does seem to have regained it’s slightly diminishing lustre. The Facial Revitalising Cleansing Foam is something I originally received as a free sample but I had almost miraculous results. I apply the foam to my damp skin then massage with exfoliation gloves. My skin afterwards has the sheen of a 20 year old! How can that even be possible at 59?! Will definitely be ordering more.

I have had fantastic results with the Dark Circle Eraser Growth Factor Eye Cream too. The bags just don’t seem to be visible a few minutes after application. (It smells a bit smokey but you soon get used to it). I use it daily now. I can’t rate the products highly enough and intend to try them all.

22 June 2024
Unprompted review
Rated 5 out of 5 stars

I have used this company for the last…

I have used this company for the last few years for different products and have recommended them to my friends and family.
Their products give results and actually work! In particular the marine collagen shots, retinol and hyaluronic acid with vit c, these are my main go too's every time!!

28 April 2024
Rated 5 out of 5 stars

Skin Pep is the best skin care I have…

Skin Pep is the best skin care I have ever used. I also take The Collagen Supplement definitely noticed a difference in my skin, hair and nails.i use The Day and Night cream my favourite is Wrinkle Clear before day and night creams, Brightening Enzyme & Acid Peel and Ultra Retinol. The next day my skin looks really radiant which my skin has never looked before. I have The Eye & Face Masks not tried them yet. I can’t recommend these products highly enough. Won’t be changing tried all the expensive Creams not a patch on Skin Pep. Thank you for making me feel good about myself at 61. xx

18 April 2024
Unprompted review
Rated 5 out of 5 stars

Derma Roller

Great product and excellent customer service.

5 April 2024
Skin Pep logo

Reply from Skin Pep

Dear Stephen, we contacted you and sent you a second package of derma roller plus beneficial free samples. Please confirm you have received them in good condition this time.

The tracking shows it was delivered on the 27th of April.

Delivered
Your item was delivered on 27-04-2024.
Tracking number:3203415230005659FC3CA
Service used:Royal Mail Parcels

warm regards
Simon
SkinPep Customer Care Manager



Rated 5 out of 5 stars

A collagen shot that works

I have been using Skin Pep’s marine collagen for a number of years and it is the only brand I find actually works. I have tried other more expensive brands but they have always disappointed. I think part of the reason is that it is hydrolysed and in liquid form, so is more easily absorbed. On top of this, every now and again I get sent free samples of some of their other products to try. I am currently trying their day, night and dark circle creams. Delivery is always prompt, customer service, excellent. Wouldn’t go anywhere else.

4 January 2024
Unprompted review

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