I bought the pca pigment gel in May 2026. The product expires in August 2026. Buyers be aware, they give you old stock and don’t take any responsibility into replacing it. I would never buy anything f... See more
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I purchased 3 products from SkinMedix and the Obagi Elastiderm Eye Cream is drying my eye area, irritating and causing redness all around the eye area. They refuse to let me send the product ba... See more
Purchased a product online that was shipped across the country THREE times before it got to me (very, very late). When I opened the box, the security seal on the product was broken. Three emails to cu... See more
Wish i had read these other reviews before i wasted over $300!! The company has no customer service at all. They do not offer any returns, exchanges or refunds if you are not happy with your products... See more
Company details
- Skin Care Clinic
- Beauty Product Supplier
- Beauty Supply Store
- Cosmetics Store
- Health and Beauty Shop
- Skin Care Products Vending Machine
Information provided by various external sources
SkinMedix offers hundreds of premium and organic skincare lines from leading brands like SkinCeuticals, Neocutis, and Obagi, all priced right. Shop today.
Contact info
Tamiami Trail North 11216, 34110, Naples, United States
- skinmedix.com
1.4
Bad
71 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Ordered an eye cream that caused an allergic reaction
Ordered an eye cream that caused an allergic reaction. Returned it with a letter to asking for a refund. Have not received my refund or any acknowledgement of my return. Tried contacting with no acknowledgment. Do not deal with this company. Bad news.
25 November 2022
Unprompted review
No communications...no order..!!! AVOID
Will be contacting my bank for a charge back....2 weeks and no order received and no response to my emails
8 January 2023
Unprompted review
I have orderd one item from Skinmedix…
I have orderd one item from Skinmedix in realy Decmber 2022, still untill now I havent recived my delivery, I dont know what is going on and if im going to recive my order, I did email them few times and they responded, they've told me its on its way my last email i sent them they havent responded.
8 December 2022
Unprompted review
Ordered arrived as expected
I was skeptical when I ordered as the products were coming from the USA but received prompt order confirmation email and dispatch email with tracking on. Did get worried when parcel tracking updates stopped when it reached the UK but can confirm the products arrived as ordered no problems! (For reference products took 12days to arrive from date ordered via standard international shipping)
6 December 2022
Unprompted review
Only if you want to waste your time and money…
I placed an order for SkinCeuticals Discoloration Defense totaling approximately $100. I received the product in just a few days but when I opened it, the product was dark brown and oxidized. I tried to call the company but their phone doesn’t offer live help; it directs you to their customer service email address. I emailed them and a few days later they responded requesting pictures. I sent pictures and they agreed to send a free replacement. Again, the delivery time was only 2 days but upon opening the box, I found another product that was dark brown and oxidized. It was from a different lot number so it appears multiple lots are bad and they’re still selling it. I reached out to them immediately via email but after a few days there was no response. I’ve now reached out 4 more times and still no response. I’ve opened a dispute with my credit card company because at this point I just want a refund. How can you sell bad product and make it impossible for customers to get through to you? This appears to be purposeful. My advice to potential buyers: there’s several other companies that sell the same products - buy from them. This place is a waste of time and money.
20 October 2022
Unprompted review
All Good
No complaints, the product was significantly cheaper than in the UK.
18 June 2022
Unprompted review
Very pleased!
I had seen that there were absolutely terrible reviews for this site but that was after I’d already placed my order! However, my order arrived very quickly and everything was perfect. I cannot fault the service I got, or the price!
6 December 2021
Unprompted review
Speedy service
Looked at reviews in the us after I ordered and though oh no. I am very pleased with the products and speed if service.
Excellent and much cheaper than buying in the U.K.
11 August 2021
Unprompted review
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