The Skincare & Hair Spa Reviews 

462
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 92 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery service and the careful, beautiful packaging, which consistently includes generous product samples alongside lovely handwritten notes. People note that ordering online is extremely smooth and efficient, making it a highly reliable and convenient option for quickly replacing daily beauty items. Some reviewers were happy with the great value and the exceptionally wide range of products available on the online store. Consumers also highlighted the prompt communication, attentive customer support, and seamless tracking updates provided when placing orders.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, describing items as reliable, excellent, and... See more

Service

Customers had positive experiences with service, highlighting a reliable, efficient, and top-class approach.... See more

Delivery service

Clients share positive opinions on delivery service, consistently noting that orders arrive quickly and... See more

Order

Reviewers mention positive feedback about order experiences, highlighting consistently fast delivery times... See more

Staff

Consumers find staff to be a delight to deal with, consistently bringing a personal touch to the entire... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Happy to discover The Skincare & Hair Spa website, where I can get all my beloved Guinot products a fraction cheaper of what I usually spent. Beautifully packaged with plenty of testers (a huge thank... See more

Rated 5 out of 5 stars

The skincare and hair spa’s on line service is doing everything right and nothing wrong. The response is timely and delivery fast and efficient: plus the addition of sample products is lovely! Mary a... See more

Rated 5 out of 5 stars

I placed an order on Monday and received it by Wednesday morning. An email was sent to inform me of when to expect my order. It was beautifully wrapped with a generous amount of samples enclosed.... See more

Rated 5 out of 5 stars

Love buying my Guinot skincare from The skincare and hair spa .. Mary is efficient and always has a handwritten friendly note inside your order which also arrives brimming with samples .. never disapp... See more


Company details

  1. Beauty Supply Store
  2. Beauty Salon
  3. Day Spa
  4. Hair Salon

Written by the company

The Skincare & Hair Spa in Roscommon is Ireland's Favourite Guinot Online Shop. An appointed Guinot Crown Day Spa and Salon, we have been an award-winning Guinot Crown Salon every year since 2000. Choose and buy your favourite Guinot skin care products from our online store. Enjoy the very best in beauty at our Day Spa, and professional hair styling in a safe and hygienic environment at one of Ireland's leading skin care and hair specialists.


Contact info

4.9

Excellent

TrustScore 5 out of 5

462 reviews

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4.9

All reviews

(462)

93 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

This was my second time ordering Guinot products, excellent service ,beautifully presented, I love the personalised thank you card from Mary, and the extra little samples ,lovely touch ,I will definitely be ordering again.
Jackie McKenna

19 March 2024
Rated 5 out of 5 stars

Amazing Service

Can I just say what an amazing company this is. This is only my second time ordering, and going forward will never shop anywhere else for my Guinot products.
Next day delivery, beautiful packaging and a personalised handritten card from Mary.
Fabulous service xx

20 March 2024
Unprompted review
Rated 5 out of 5 stars

Fabulous Company

Next day delivery, beautifully packaged with a lovely card and some lovely sample products included. Fabulous company to buy from......top drawer service.

3 March 2024
Rated 5 out of 5 stars

Excellent service

Received my creams very quickly ...good price as well very good and friendly customer service...also really appreciated the samples..very happy

26 February 2024
Rated 5 out of 5 stars

Exceptional Service

I would just like to thank Mary for the great service with my online delivery. All delivered to the highest standards and Mary communicated with me throughout the process keeping me updated. The package was beautifully wrapped in a gift box with free samples. I will definitely purchase from SkinCare again.

6 February 2024
Rated 5 out of 5 stars

Amazing

Amazing, efficient, personalised service. My order arrived so quickly. Beautiful packaging and lots of fabulous samples! Which actually complementer my order! Will definitely be ordering again soon ! Thank you

16 February 2024
Unprompted review
Rated 1 out of 5 stars

I never got the parcel:-(

I never got the parcel:-(. The Spa claims it was delivered but I never received it. No offer of refund or replacement. Money lost:-(. So keep away! Definitely not a trustworthy seller. Huge disappointment with customer service:(

6 February 2024
The Skincare & Hair Spa logo

Reply from The Skincare & Hair Spa

Hi Mirka,
Thank you for taking the time to provide your feedback. As per our email discussions, An Post confirmed the recorded delivery of your package on Feb 7th.
We shall continue to communicate privately with you to assist with this matter.
Kindest regards,
Pat,
SCHS Online.

Rated 5 out of 5 stars

Personal service

Personal service. Prompt emails and shipping .
Packaged beautifully with thoughtful handwritten card inside and some complimentary samples also.
Prices good.
Can’t fault them! 🌟

30 January 2024
Rated 5 out of 5 stars

Excellent range of Guinot products.

The Skincare & Hair Spa stock an excellent range of Guinot products. I received my order very promptly within a few days. It was beautifully presented, included a hand written card & great wee sample products.An excellent company to deal with.

21 January 2024
Unprompted review

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