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Skincare4go Reviews 

105
•
TrustScore 4 out of 5

4.1

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Rated 3 out of 5 stars

They automatically turn on some kind of subscription worth 28 euros, even if you never agreed to this. Can't dispute this afterwards either because the website just blocks you. They are a clone of a... See more

Rated 5 out of 5 stars

I had some questions & problem but problem was resolved. Thanks for the quick answers and help to Jamal from the escalation team. best regards, Inna Sych, artist

Rated 5 out of 5 stars

What made my experience great was the good service I got from Ann. I appreciate that she takes pride in her work and her customer service is great. Thank you Ann.

Rated 4 out of 5 stars

I have registered to skincare in mistake of buying electrical products but when I revoked my subscription customer services team helps me and support my case to revoked my subscription and credited ba... See more

Contact info

4.1

Great

TrustScore 4 out of 5

105 reviews

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4.1

All reviews

(105)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Unintended registration

9 March 2025
Unprompted review
Skincare4go logo

Reply from Skincare4go

Dear Chan,

Your comments are of utmost importance to us, and we are dedicated to addressing your concerns.

We have not been able to locate your account.

Please be sure to provide us with your information so that we can find your account and resolve your issue.

Feel free to contact our customer support team at support@skincare4go.com for further assistance.

Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Rated 1 out of 5 stars

That you are a good company

It's just that you keep on taking money out of my bank account but I haven't received a parcel yet

12 March 2025
Unprompted review
Skincare4go logo

Reply from Skincare4go

Dear Chantonay,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We sent you an email, please make sure to check your inbox.

And feel free to reach out to our customer support team at support@skincare4go.com for further assistance.
Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Rated 1 out of 5 stars

Scam or fraud

a scam or fraud, I was not aware of the site, I clicked on a link on fb about a HOME DEPOT promotion, I logged in and it redirected me to their page, I need a refund for my subscription

2 March 2025
Unprompted review
Skincare4go logo

Reply from Skincare4go

Dear Jess,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We could not locate your account.

Please make sure to provide us with your information to be able to find your account and solve your issue.

And feel free to reach out to our customer support team at support@skincare4go.com for further assistance.

Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Rated 1 out of 5 stars

Do not use this website they are…

Do not use this website they are scammers. They overcharged my account and never sent any product I ordered and when I asked for a refund they emailed me and told me the only way I can get a refund is I need to leave a positive review and mention someone name and they will give me the refund. They are scammers stay away from them.

1 December 2024
Unprompted review
Skincare4go logo

Reply from Skincare4go

Dear Ble,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We could not locate your account.

Please make sure to provide us with your information to be able to find your account and solve your issue.

And feel free to reach out to our customer support team at support@skincare4go.com for further assistance.

Your trust and satisfaction are our top priorities.

Best regards,
Ayla

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