Skin + Me Reviews 

14,480
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 5,101 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their effectiveness, noting significant improvements in skin texture, clarity, and overall appearance, even for conditions like rosacea and pigmentation. Many people appreciate the personalized approach, with dermatologists reviewing skin types and tailoring formulas, which has led to increased confidence and satisfaction. The service is frequently highlighted as excellent, with a straightforward process, responsive support, and helpful communication regarding product usage and adjustments. However, some customers also noted issues with the product, experiencing dryness, breakouts, or allergic reactions, which in some cases led to conditions like Perioral Dermatitis. A few other people also felt that the company promotes certain ingredients like tretinoin but makes it difficult to obtain, and some were denied treatment without clear explanations.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing delight and increased confidence due to... See more

Quality

Reviewers express high satisfaction with the product quality, noting significant improvements in their skin's... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the personalized skincare... See more

Service

Users describe positive interactions with service, highlighting the personalized and responsive care they... See more

Customer service

Clients share positive opinions on customer service, with many reviewers highlighting the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’m noticing a change in my skin. I’m only on my second bottle however my skin feels smoother & my break outs are less. Some of my scarring is also going down. I look forward to continuing my journey... See more

Rated 5 out of 5 stars

I am so impressed with Skin & Me, after seeing it via social media and listening to real life success stories I just had to give the product a go. I’ve now been using for over 3 months and can really... See more

Rated 5 out of 5 stars

I suffer from spots & Rosacea and have tried numerous products & also tried 2 different prescription medicines, all of which made no impact. I did my consultation, uploaded photos and advised of what... See more

Rated 5 out of 5 stars

Skin and me has really made my skin so much better and helped me to feel much more confident. The reviews really help to ensure the prescription is right for me and prescribers always check any issues... See more


Company details

  1. Skin Care Clinic
  2. Online Prescription Medication Vendor

Information provided by various external sources

Start tackling your skin goals and beyond with our online dermatology consultation.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

14K reviews

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1-star

Asks customers to review

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4.6

All reviews

(14,480)

5,002 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very pleased with the results so far.

Tried this company when they were offering a discount plus some freebies. Didn’t expect to continue buying it but I am! Im 45 and my skin’s changed loads of over the last few years. Tried a lot of different products but this has been the best thing for my skin. Noticeable difference and am only on my second month… Would definitely recommend trying it!

25 June 2026
Rated 5 out of 5 stars

The whole process was simple

The whole process was simple. I've ditched the multiple creams and cleansers and moved to skin and me daily doser. I'm still at the 'purging' stage as not yet 2 months in but I can see a real difference in my skin tone and smoothness! Hopefully the progress continues!

25 June 2026
Rated 5 out of 5 stars

Skin + Me has completely changed my skin

Skin + Me has completely changed my skin. It's been easy to speak to my prescriber and ask to change formulas and also easy to skip items, or add items on. I really like the moisturiser, sun cream and face cleanser. As someone who has sensitive skin with regular flare ups, their products have been the best thing I've found.

25 June 2026
Rated 5 out of 5 stars

Great product

Personalised skin care and quick contact with prescribers who are great at making amendments when needed

25 June 2026
Rated 1 out of 5 stars

I am not able to cancel my subscription…

I am not able to cancel my subscription and account. I dont want the account and the team have not been helpful in cancelling it. i have given them all the information to do so and they havent.

25 June 2026
Unprompted review
Skin + Me logo

Reply from Skin + Me

Hi Elodie,

We're very sorry to hear this, this is certainly not the experience we would have wanted you to have had.

Please can you drop our Dermatology Support Team a message at hello@skinandme.com? Our team will then be able to look into this and help you further.

Best wishes,
The Skin + Me Dermatology Support Team

Rated 5 out of 5 stars

Definitely recommend

I'm into my third month of using skin +me and the difference is incredible, my redness and spots have almost disappeared and my skin feels so much better, less sore and sensitive. Thank you!

25 June 2026
Rated 5 out of 5 stars

Has really helped my skin!

I've noticed a real, marked improvement to my skin – and am now even getting compliments on it! It was really easy to sign up for Skin + Me, and I like how transparent the subscription is (ie you can see all the upcoming orders over the next few months) and it is very easy to pause it or delay later deliveries etc. I would really recommend to anyone who is struggling with their skin.

25 June 2026
Rated 4 out of 5 stars

I’m a couple of months into my Skin+Me…

I’m a couple of months into my Skin+Me subscription and so far I’m impressed. The sign up and prescription was easy and the delivery, packaging and presentation of the product was good.

While most of the important info was provided in their emails, I think a little info in the shipment itself would be useful, just to serve as a reminder - e.g. advice for gradually introducing a retinol to your skincare routine, buffering around sensitive areas, etc.

I’m not noticing a big difference in my skin so far, especially my acne, but I will persevere and am happy with the quality and feel of the product.

The website is also easy to navigate and change shipment dates - though my one niggle is that because I delayed my second order (as I used the product alternate nights to begin with), my third order wasn’t automatically knocked back to 28 days after my second - so it just means I still have lots of my second product to use and will be cutting it close, if not over, the use by date. Just a little thing but worth mentioning!

Overall, I would recommend, especially in a world where skincare is super confusing and overwhelming. Skin+Me has made it easy to feel like I’m using the right product.

25 June 2026
Rated 5 out of 5 stars

I’ve been using skin+me for the past 4…

I’ve been using skin+me for the past 4 months, and I cannot recommend them enough!!! The difference in my skin has been astounding. My pores have like shrank from view, I don’t break out as much as I used to and I’ve had so much compliments on my skin!

25 June 2026

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