Skills Max Academy Reviews 

430
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 154 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the highly knowledgeable staff and dedicated tutors for their incredible patience, clear explanations, and exceptional ongoing support provided throughout the professional training programs. Some people also felt that the practical hands-on approach, helpful online materials, and flexible scheduling made the learning experience especially engaging and accessible. Reviewers frequently highlighted that instructors consistently went above and beyond to ensure everyone fully understood even the most challenging technical concepts. Students consistently expressed strong confidence in their newly acquired professional skills and complete readiness for future career challenges.

What people talk about most

Staff

Consumers find staff to be exceptionally supportive, knowledgeable, and genuinely invested in helping... See more

User experience

Customers reported exceptional satisfaction regarding user experience, highlighting a welcoming and... See more

Customer service

People report positive experiences with customer service, expressing deep appreciation for the exceptional... See more

Service

Users describe positive interactions with service, highlighting that teachers go the extra mile and the team... See more

Product

Customers consistently note positive experiences with product, highlighting the useful training and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am currently doing my DEA course and I really enjoy learning with Tutor Jhonnel. He explains new knowledge in a very clear and easy-to-understand way, which helps me grasp complex topics more easily... See more

Company replied

Rated 5 out of 5 stars

Jhonell is a great tutor, very well prepared in the Energy Assessor fields. Patient and knowledgeable, he is explaining us how to perform well as an Energy Assessor,using a practical, hands on approac... See more

Company replied

Rated 5 out of 5 stars

Jhonel Made my training seamless, He brings creativity and flair to teaching . made me feel very comfortable always patient to explain . The support during and after class was phenomenal. I am grate... See more

Company replied

Rated 5 out of 5 stars

I had a great experience learning DEA under Jhonnel. He explains concepts clearly, step by step, and makes even the more technical parts easy to understand. What really stood out was his patience an... See more

Company replied


Company details

  1. Educational Institution

Written by the company

Skills Max Academy offer courses in Construction, Social Care, Childcare, Healthcare and Teaching & Assessing, Education & Training. Courses include Electrical Installation, Plumbing, Gas, Adult Care, Dental Nursing, Childcare, Business Administration, Functional Skills and Employability, Diploma in Education & Training.


Contact info

4.9

Excellent

TrustScore 5 out of 5

430 reviews

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4.9

All reviews

(430)

155 reviews in the last 12 months

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Rated 5 out of 5 stars

Hi this is Abdullahi I was one of…

Hi this is Abdullahi I was one of Jhonell students on the DEA course for the energy assessor qualification, he ie Jhonell is an exceptional teacher as he facilitates the classes in a very high level manner,

if I was to give an example he organises in a way were everyone can understand and if someone has a hard time in doing so he will revise what they might misunderstood or miss out on.

His also diligent in how his work is presented to the students which I found very helpful, in conclusion Jhonell is an enthusiastic teacher & coach, it has been a pleasure to have been a student of his.

Yours sincerely Abdullahi Haaji

20 September 2025
Unprompted review
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Reply from Skills Max Academy

Thank you

Rated 5 out of 5 stars

Mr Jhonell Lana - The 5-Star tutor!

I had the privilege of being taught by Jhonell Lana on the Level 3 DEA course, and I cannot recommend him highly enough. Jhonell’s teaching style is clear, engaging, and supportive, making the complex nature of Domestic Energy Assessments much easier to understand. He has a rare ability to balance professionalism with approachability, which creates a positive and motivating learning environment.

Throughout the course, he demonstrated exceptional knowledge of the subject matter, always taking the time to answer questions thoroughly and ensure that every learner was confident before moving on. His patience and encouragement helped me build not only my technical skills but also my confidence in applying them.

What truly stood out was Jhonell’s dedication. He actually genuinely cares about the success of his students and goes above and beyond to ensure we get the most out of the course. Thanks to his guidance, I feel more than prepared to carry this out into the field.

Jhonell is an outstanding teacher, and I’m grateful to have had the opportunity to learn from him at Skills Max Academy! 5/5!

2 April 2025
Unprompted review
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Reply from Skills Max Academy

We appreciate your feedback. Thank you

Rated 5 out of 5 stars

Jhonel Made my training seamless

Jhonel Made my training seamless, He brings creativity and flair to teaching . made me feel very comfortable always patient to explain .
The support during and after class was phenomenal. I am grateful and will surly recommend DEA as great place for training . Thank

2 October 2025
Unprompted review
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Reply from Skills Max Academy

Thanks very much

Rated 4 out of 5 stars

They are always on point

They are always on point, and ready to help where necessary, also the teaching person for this Domestic Energy Assessor and Retrofit, is doing his best to impact the knowledge needed for success.

1 October 2025
Unprompted review
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Reply from Skills Max Academy

Thank you very much

Rated 5 out of 5 stars

Jhonell is the reason for my success!

I am writing this review immediately after receiving my results, as I am so wholeheartedly grateful to my teacher, Jhonell. His support throughout my training at SKills Academy was nothing short of exceptional.

Jhonell possesses a rare combination of deep subject knowledge and genuine patience. He never hesitated to explain complex concepts multiple times, ensuring I truly understood the material. His passion for the subject is contagious and made learning engaging and effective.

This positive outcome is a direct result of his dedicated teaching and encouragement. I cannot recommend Jhonell highly enough to any current or future students. Thank you for everything!

19 September 2025
Unprompted review
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Reply from Skills Max Academy

Thanks very much for the feedback

Rated 5 out of 5 stars

Jhonell was extremely helpful &…

Jhonell was extremely helpful & friendly he definitely made my learning experience much easier & better for me as sometimes I struggle to learn but he noticed this early & helped me in all the areas I needed it. I would recommend him as a teacher 100%

20 June 2025
Unprompted review
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Reply from Skills Max Academy

Thank you

Rated 5 out of 5 stars

Jhonell was an excellent tutor

Jhonell was an excellent tutor. He consistently went above and beyond to support his students, ensuring that everyone understood the material. What stood out most was his willingness to make himself available outside of lecture time, showing true dedication and care for his students’ success. I would recommend to anyone!

5 September 2025
Unprompted review
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Reply from Skills Max Academy

Thank you very much

Rated 5 out of 5 stars

I am doing know DEA and I took the…

I am doing know DEA and I took the course in Level 2 Electrical Installation
This school is very good and the teachers are good and explain well. Very friendly people.
Thanks very much.

16 August 2025
Unprompted review
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Reply from Skills Max Academy

Thank you very much Vladmir

Rated 1 out of 5 stars

⭐☆☆☆☆

⭐☆☆☆☆
If I could give negative stars, I would. My experience at the Canning Town branch was extremely disappointing. The receptionist was unhelpful and quite rude. As a beginner, I was simply trying to understand which level I should start with, but instead of guiding me, she questioned me in a way that felt more like an interrogation.

Their advertisement is also misleading. It clearly states that beginners can start at level 3 if they pass the initial test, which is why I asked about it. Unfortunately, the receptionist didn’t seem to have any knowledge of this policy.

The only positive part of my visit was when I spoke to a teacher afterward—he explained things much more clearly. Honestly, they should consider having knowledgeable, patient staff at the reception, since that’s the first impression students get.

17 August 2025
Unprompted review
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Reply from Skills Max Academy

Thank you for sharing your feedback and we are truly sorry to hear about your experience at our Canning Town branch. We sincerely apologise for the way you were made to feel during your visit. This is not the level of service we aim to provide, especially to new learners seeking guidance.

We appreciate you highlighting the confusion regarding the beginner entry levels and the information in our advertisement. This information is usually straightforward. However, we will be reviewing your observation immediately with our reception team and where applicable to ensure they are fully informed and able to provide clear, supportive guidance to all visitors.

We are glad to hear that the teacher you spoke with was able to clarify things for you and we will be sharing your comments with the team as part of our ongoing staff training. Your first impression matters greatly to us and we are committed to improving the experience for all future students.

If you are open to it, we would love the chance to speak with you directly and assist you in finding the right starting point for your learning journey. Please feel free to contact us at enquiries@skillsmaxacademy.com.

Thank you again for your honest feedback, it helps us do better.

Rated 5 out of 5 stars

DEA and retrofitting review

This we a very educational experience my tutor Jhonnel was very patient, considerate and consistent with explaining everything and the staff members definitely assisted in making a effort for me so I’d definitely recommend doing DEA and retrofitting to friends and family

17 August 2025
Unprompted review
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Reply from Skills Max Academy

Thanks a lot Cornell

Rated 5 out of 5 stars

I recently completed the Energy…

I recently completed the Energy Assessment course, and I couldn’t be more pleased with the experience. The content was well-structured, practical, and clearly aligned with industry standards—perfect for anyone looking to deepen their understanding of energy efficiency and auditing practices.
What truly made the course stand out was the tutor (Jhonnel). Not only was he incredibly knowledgeable, but also genuinely kind and approachable. He created a supportive learning environment where questions were always welcomed, and complex topics were broken down with patience and clarity. His enthusiasm for the subject made each session engaging and enjoyable.
Whether you're new to energy assessment or looking to refine your skills, I highly recommend this course. It’s a great blend of technical insight and human warmth—thanks to a fantastic tutor who clearly cares about their students’ success.

12 August 2025
Unprompted review
Rated 5 out of 5 stars

I had an excellent experience.

I had an excellent experience with Skill Max Academy. From the moment I arrived, Pieter and Roxanne were extremely helpful and professional at the reception, always ready to assist with any administrative needs and making the process smooth and stress-free. Their friendly and efficient support created a welcoming environment right from the start.

A special mention goes to George, an outstanding teacher for the Level 3 course. His deep knowledge, approachable teaching style, and willingness to go the extra mile ensured that every student felt supported and motivated to succeed. George truly cares about his students’ progress and success, which makes a huge difference in the learning experience.

I highly recommend Skill Max Academy to anyone looking for professional training with exceptional staff and excellent teaching standards.

9 August 2025
Unprompted review
Rated 5 out of 5 stars

Currently on the Dea assessor &…

Currently on the Dea assessor & Retrofit assessor course and the training is excellent. Really condensed down well and taught effectively. Thank you Jhonell and Team.

1 July 2025
Unprompted review
Rated 5 out of 5 stars

Really enjoyable course

Thanks Jhonnel for your patience and making the course really enjoyable and teaching us some unique skills and building our knowledge and understanding for the DEA and Retrofit qualification. Deborah

5 July 2025
Unprompted review
Rated 5 out of 5 stars

Skills Max Academy

Following the training I’ve received through the Skills Max Academy I’m now fully qualified to fit air source heat pumps! The whole process has been great. Thanks to Jackson, Obi, Dean, Shailla and Sarah

5 July 2025
Unprompted review
Rated 5 out of 5 stars

Teaching is very good im studying a dea…

Teaching is very good im studying a dea course the teacher jhonell who is teaching us is very helpfull and a excellent teacher whom helps you beyond further if you need any help and excellent teaching skills will recommend coming here

5 July 2025
Unprompted review
Rated 5 out of 5 stars

Mr Jhonnel is very helpful in…

Mr Jhonnel is very helpful in delivering and understanding...! Many Thanks Sir for your big help as always plus new Staff in admin is really bringing the difference and professionalism Thanks Everyone

Best Regards

28 June 2025
Unprompted review

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