Great Service
Quick Response. Attention to detail. helped securing same instructor over a number of booking for continuity.
1 April 2026
Unprompted review
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Company details
Written by the company
Ski-Pro.com is a professional online platform that makes booking ski and snowboard lessons simple and convenient. On our website, you can compare prices for lessons across multiple ski schools to find the best option for your needs. We work with certified ski schools and experienced instructors in popular ski destinations all across the Alpes. Our goal is to provide customers with personalized and reliable service, ensuring that both children and adults receive the right lessons and guidance. With Ski-Pro.com, you can manage everything easily in your own language, from booking to payment, so you can enjoy a worry-free ski holiday. At Ski-Pro.com, we understand that every skier has unique needs, whether you are a beginner taking your first turns or an advanced skier looking to refine your technique. That’s why we offer the flexibility to either book private lessons or select group lessons that match your skill level. Our platform allows you to read detailed descriptions and compare prices easily, giving you complete transparency before you book. With our dedicated customer support team, any questions or special requests are handled promptly. Ski-Pro.com makes planning your ski holiday simple, efficient, and tailored to your preferences.
Contact info
IJsselkade 7 , 7201 HB, Zutphen, Netherlands
- +44 (0)808 304 8371
- bookings@ski-pro.com
- ski-pro.com
4.0
Great
14 reviews
Replied to 50% of negative reviews
Typically replies within 1 month
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super helpful and accomodating
super helpful and accomodating - the team, specifically Harm, were very responsive.
19 March 2026
Unprompted review
Great service
Great service, quick reactions and friendly people. I had a problem with my booking days which was solved in one day, after just one mail, incl the refund.
9 March 2026
Unprompted review
Misleading advertising
Booking the ski lessons for our daughter through the platform was quick and easy. The online process was smooth and user-friendly.
We specifically chose Ski Pro because they advertised Dutch-speaking lessons and were willing to pay extra for this. Unfortunately, upon arrival, it turned out that Dutch lessons were not available. This was very disappointing. Even more frustrating was that Ski Pro refused to reimburse the additional fee we had paid for the Dutch-speaking option.
Thankfully, there was a good personal connection with the instructor, but real communication was limited due to the language barrier — which was a pity, as our daughter is very talkative and loves to interact.
Overall, while the booking process was efficient, the inaccurate information about language availability and the refusal to refund the extra cost left us disappointed.
24 February 2026
Unprompted review
Refund given, but support could go further
We booked a children’s ski lesson via Ski-Pro and travelled to France based on the confirmed time and meeting point.
When we arrived, the lesson did not take place because the ski school claimed a different start time.
To be fair, Ski-Pro refunded the booking, which is appreciated.
However, when families plan international ski holidays around lessons, stronger coordination with ski schools and proactive support, such as offering a suitable substitute lesson, should be part of the service.
9 February 2026
Unprompted review
Advertises classes that do not exist
My experience:
1) Advertises class that doesn't exist,
2) takes payment details in relation to that non-existent class, then
3) casually offers alternative(s) without addressing the original selection never existed. Finally,
4) signposts to fineprint about the provider needing to verify when challenged.
Honestly can't see any advantage of Ski-Pro rather than booking direct, and have experienced a real disadvantage of time being wasted and payment details being needlessly handed over
3 February 2026
Unprompted review
Reply from Ski-Pro
Dear Sarah,
Thank you for your review, and I’m really sorry that the experience felt frustrating.
The lesson you selected does exist, but after checking with the ski school it turned out the group did not match your level, so we were unable to confirm the booking. As mentioned during checkout, all bookings go through a short verification with the ski school to make sure guests are placed in the right group.
To reassure you, no payment was taken — only a temporary card authorisation, which automatically expires.
We truly appreciate the feedback and will use it to keep improving clarity in the booking process.
Best regards,
Didier - Ski-Pro
Booked ski lessons through Ski-Pro and…
Booked ski lessons through Ski-Pro and the process was super easy and clear. Prices were transparent, support replied quickly to a question I had, and everything on arrival was exactly as promised. Very reliable service, would book with them again.
12 October 2025
Unprompted review
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