skechers.ca Reviews 

22
TrustScore 2 out of 5

2.1

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Rated 5 out of 5 stars

I bought my new winter boots at Sketchers at West Edmonton Mall. I was welcomed by Ayra who assisted me with getting the different boots to try on. She was helpful and knew her products well and helpe... See more

Rated 1 out of 5 stars

Do not waste your money on poor quality overpriced Skechers! I bought slip ons with adjustable strap. I got them on sale for 60$ but regular price was 90$ Less than 3 months later, all the buc... See more

Rated 1 out of 5 stars

Do not waste your money on poor quality overpriced Skechers! Totally agree. I bought shoes from here and they broke within the 1 year warranty. Talked with customer service and they refused to solve... See more

Rated 1 out of 5 stars

Never use this website again. I ordered a pair of shoes for my mom on Nov 22. still not receive it today. Initial the UPS tracking number has a delivery estimate date. Also shown they use the same tra... See more

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2.1

Poor

TrustScore 2 out of 5

22 reviews

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No history of asking for reviews

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2.1

All reviews

(22)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

Everything was fine

I ordered a pair of shoes from skechers.ca, the only thing was that they shipped with another company not the Canada Post(website says canadapost), they send me a tracking number very late(almost 2-3 weeks aftern my order), but I received the items, the delay of shipping date was only 2 days!! the shipping is happening in 15 BUSINESS DAYS , so be aware to count 15 business days, not calendar days. which I am very fine with this. I returned the one pair (was big) I returned in store! and everything was fine with return!, I kept the one I liked and everything was fine!! I will recommend it and order again if I need something! I believe we should be little patient because once you receive the tracking number you are gonna have the shoes in few days. The delay was to receive the tracking number.

2 October 2022
Unprompted review
Rated 1 out of 5 stars

No customer service at all

I ordered a pair of shoes March 4. Apparently they were delivered to a drop point then returned to the company. I have not gotten a refund two months later. I called them and then emailed them several times. I've done my part.
I've got a chargeback in with my bank which should be processed in July.
Never again.

3 June 2021
Unprompted review

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