SkatePro Reviews 1,011

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I got a full wetsuit for my final day of wakeboarding season and due to lack of knowledge and long nails, I made a sizeable hole when putting it on. It sucked. I asked Skatepro for repair tips. Out of... See more

Rated 5 out of 5 stars

I was extremely nervous about purchasing and trying out pairs of inlines online, fearing complications during the return process (such as accusations of having damaged them etc)... I had NO such issue... See more

Company replied

Rated 5 out of 5 stars

Thank you for the great experience and customer service! Got the board for my son's birthday, he is absolutely happy, great quality product! Appreciate very much!

Rated 5 out of 5 stars

Excellent service! The bike arrived quickly, was well-packaged and only required some handle bar assembly.

Company details

  1. Skateboard Shop
  2. Kite Shop
  3. Skate Shop
  4. Ski Shop
  5. Surf Shop
  6. Winter sport Store

About SkatePro

Written by the company

SkatePro grundades 1996 och har vuxit till att bli en av de ledande internationella onlinebutikerna för actionsporter. Företaget säljer och levererar varor till mer än 25 länder i Europa och Nordamerika.

SkatePro har specialiserat sig på utrustning, tillbehör och kläder för sparkcyklar, rullskridskor, brädor, BMX, surfing och vintersporter och säljer produkter för alla nivåer och åldersgrupper.

Företaget strävar efter att vara pålitligt, professionellt och kompetent när det gäller försäljning av produkter, service och kundupplevelse. SkatePros personal delar en passion och kunskap om actionsporter och kommer alltid att finnas till hands för att ge råd och hjälpa sina kunder.

Oavsett om du föredrar aktiviteter i backen, på vattnet eller på gatorna så förser SkatePro dig med allt du kan tänkas behöva.

Det nuvarande produktsortimentet omfattar:
Trick Sparkcyklar
Rullskridskor & Skridskor
Skateboards & Longboards
Surf & Wakeboards
Skis & Snowboards

SkatePro erbjuder också möjligheten att skapa skräddarsydda produkter:
Bygg din egen sparkcykel
Bygg din egen skateboard
Freestyle BMX Bike Builder
Snowboard Paket Builder
Aggressive Inlines Builder

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

Wheels lasting only 10 km…

I ordered new wheels and bearings for my inlines. The new wheels lasted about 10 km, and SkatePro refused to exchange them as this was “normal wear” according to customer service. I send photos, but still no exchange.

1 June 2025
Unprompted review
SkatePro logo

Reply from SkatePro

Thank you for your feedback. We’re sorry to hear about your experience. After reviewing case, the wear on the wheels was assessed as normal and related to usage conditions and wheel hardness, which unfortunately isn’t covered by warranty.

That said, we did our best to help by explaining the cause, recommending more durable alternatives, and offering a 20% discount on a future order as a goodwill gesture. We appreciate your understanding and are always happy to help with choosing the right equipment next time. / SkatePro Team

Rated 5 out of 5 stars

Excellent experience

Excellent service, products, and very welcoming customer support.

30 October 2025
Unprompted review
SkatePro logo

Reply from SkatePro

Thanks a lot for your nice feedback.
We hope you enjoy the products:)
/The SkatePro Team

Rated 1 out of 5 stars

Chaotic and unprofessional

First, my package was sent to the wrong country. They offered me 10% compensation on the item and to reship it, which I accepted. Then, without explanation, they refunded the entire order. I contacted them to say this wasn’t right and asked how I could pay it back.

After some back and forth, they somehow refunded me the full amount again instead of charging me. Then they disappeared for over two months. Out of nowhere, I received an email saying I now owed them far more than what had been refunded. After further emails, they admitted their numbers were wrong.

To top it off, they are now asking me to return the original 10% compensation, despite the fact that I’ve spent 10 times more effort dealing with their mistakes than I ever lost by waiting a few extra days for my package.

The whole process has felt like a scam. I will never buy here again and strongly caution others.

15 May 2025
Unprompted review
SkatePro logo

Reply from SkatePro

Hi there, thank you for sharing your experience. We're truly sorry for all the issues and frustration caused throughout the process. We take full responsibility and have since closed the case. While we know this experience fell short, we appreciate your patience and feedback. // Your SkatePro team

Rated 5 out of 5 stars

Super smooth return process & general experience

I was extremely nervous about purchasing and trying out pairs of inlines online, fearing complications during the return process (such as accusations of having damaged them etc)... I had NO such issues with SkatePro. Contact with support was also smooth. I ordered home 5 pairs of inlines altogether in separate orders to find the right thing for me. Returned them without complications. Some pairs were returned even after 30 days. I feel extremely secure purchasing at SkatePro and will definitely return to them when needed.

27 June 2025
Unprompted review
SkatePro logo

Reply from SkatePro

Hi Nabil.
Thank you very much for the kind review.
We are really happy to hear that you had a positive experience with us.
We are looking forward to you coming back.

Team Skatepro

Rated 5 out of 5 stars

Worked as they said it would

Worked as they said it would! :-)

5 June 2025
Unprompted review
SkatePro logo

Reply from SkatePro

Happy it did :D
We hope to see you order with us again in the future!
//SkatePro Team 🛹🛴🎿❤️

Rated 5 out of 5 stars

Great experience!

Thank you for the great experience and customer service! Got the board for my son's birthday, he is absolutely happy, great quality product! Appreciate very much!

14 October 2022
Rated 5 out of 5 stars

Excellent level of customer care

I got a full wetsuit for my final day of wakeboarding season and due to lack of knowledge and long nails, I made a sizeable hole when putting it on. It sucked. I asked Skatepro for repair tips. Out of nowhere, they decided to send me a new suit. Such awesome generosity/care for companies towards their customers is rare. Thanks Jonathan, et al.

22 September 2022
Unprompted review

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