Honestly speaking, every online retailer should learn from Skatepro as far as customer service is concerned. Second to none. Couldnt recommend them enough. And the skates were fantastic too. 6 Stars... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We ordered a skateboard, helmet and pads. Despite measuring, pads are looser than we'd like but will keep as he is growing so quickly. I didn't realise our purchase was not being sent from Ireland b... See more
Company replied
I recently purchased from SkatePro and overall had a good experience. Delivery was prompt, and the items arrived in great condition. While sizes were slightly off for protective gear, it's manageable... See more
Company replied
It took a long time for the items to arrive and there was no indication that they would take so long when we made the purchase. I had assumed the items would not take longer than a few days, but we we... See more
Company replied
Company details
About SkatePro
Written by the company
SkatePro was founded in 1996 and has grown to become one of the leading international online action sports shops. The company sells and delivers goods to more than 25 countries across Europe and North America.
SkatePro specializes in equipment, accessories and clothing for scooters, skates, boards, BMX, surf and winter sports and sells products for all skill levels and age groups.
The company strives to be trustworthy, professional and competent in relation to sales of products, service, and customer experience. SkatePro’s staff share a passion and knowledge for action sports, and will always be on hand to advise and assist their customers.
Whether you plan to be active on the streets, the slopes, or the water, SkatePro should be your trusted retailer of choice.
The current product range covers:
• Pro Scooters
• Skates & Ice Skates
• Skateboards & Longboards
• Surf & Wakeboards
• Skis & Snowboards
SkatePro also offers the option to create custom-built products:
• Scooter Builder
• Skateboard Builder
• BMX Bike Builder
• Snowboard Package Builder
• Aggressive Skates Builder
SkatePro specializes in equipment, accessories and clothing for scooters, skates, boards, BMX, surf and winter sports and sells products for all skill levels and age groups.
The company strives to be trustworthy, professional and competent in relation to sales of products, service, and customer experience. SkatePro’s staff share a passion and knowledge for action sports, and will always be on hand to advise and assist their customers.
Whether you plan to be active on the streets, the slopes, or the water, SkatePro should be your trusted retailer of choice.
The current product range covers:
• Pro Scooters
• Skates & Ice Skates
• Skateboards & Longboards
• Surf & Wakeboards
• Skis & Snowboards
SkatePro also offers the option to create custom-built products:
• Scooter Builder
• Skateboard Builder
• BMX Bike Builder
• Snowboard Package Builder
• Aggressive Skates Builder
Contact info
4.2
Great
268 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great product!
5 May 2026
Unprompted review
Reply from SkatePro
Thanks a million for the kind words — really glad the gear is hitting the mark. Enjoy the rides, and we're here whenever you need anything for the next setup.
//SkatePro Team 🛹🛴🎿❤️
Wheels received in a timely manner
Wheels received in a timely manner. Thank You
14 April 2026
Unprompted review
Reply from SkatePro
Hi, thanks for your feedback!
We're glad to hear you're satisfied with the delivery time and your order. :)
We appreciate you taking the time to share your experience!
/ Your SkatePro team
Great online shop and delivery was…
Great online shop and delivery was prompt
20 April 2026
Unprompted review
Reply from SkatePro
Thanks for sharing your experience! We are happy to know. We are a Danish based company so delivery can delayed sometimes // Skatepro
All as described and delivered on time
All as described and delivered on time. Will definitely order again.
14 April 2026
Unprompted review
Reply from SkatePro
Hi Stephen! Thank you for your feedback! We are so happy to hear you are happy with our company! Enjoy! // Your SkatePro Team
Great shipping skateboard came before arrival date
Great shipping skateboard came before the arrival date
i highly recommend buying off skatepro!!
10 March 2026
Unprompted review
Reply from SkatePro
Thank you for the amazing feedback! We are happy to hear that you have received your parcel so quickly and we hope you enjoy your purchase :)
// Your SkatePro Team
6 Stars - Not 5
Honestly speaking, every online retailer should learn from Skatepro as far as customer service is concerned. Second to none. Couldnt recommend them enough. And the skates were fantastic too. 6 Stars - not 5
The best customer service you could want
9 February 2026
Unprompted review
Reply from SkatePro
Thank you so much for your fantastic review! We’re thrilled to hear that you had a great experience with us and that you’re enjoying your skates. // Your SkatePro Team 😊
The skates and bag were perfect
The skates and bag were perfect, the packing was minimal, which I live but the delivery time was quicker than I anticipated which was the sweetest part, thank you.
23 January 2026
Unprompted review
Reply from SkatePro
Thank you for your review, Emma. We are happy to see you are satisfied with the products and delivery as well! :) // Your Team SkatePro
Not scam
Had to contact costumer service because the delay in delivery but, they are so helpful if anything happens they will sort you out. Don't hesitate to order anything from the shop because top quality products. Very happy with me order, gonna order again in future.
14 January 2026
Unprompted review
Reply from SkatePro
Thanks for sharing your experience! We love to help customer. Sometimes delays happen but we always try to find solution. We are happy to know that the product where how they should be and that you will be ordering from us again// Skatepro
Reply from SkatePro
Thank you for your review :). We are happy to hear about and hope you enjoy the item! // Your SkatePro Team
The skates were so delayed
The skates were so delayed, it took almost a month to receive them. I appreciate it was the lead up to Christmas time but the communication was awful.
22 December 2025
Unprompted review
Reply from SkatePro
Thank you for your review. We’re very sorry for the delay with your skates. Unfortunately, GLS experienced weather-related delays that were beyond our control. We’re glad to hear that your order has now arrived, and we’ve issued a shipping refund as a small gesture of our appreciation. We truly appreciate your patience and understanding. // Your SkatePro Team
Not an Irish company
Not an Irish company, don’t be fooled by the .ie domain name. 2-3 weeks delivery should be expected.
22 December 2025
Unprompted review
Reply from SkatePro
Hello,
Thank you for your review!
We are indeed not an Irish company but we are located in Denmark, which is also stated on our website.
We apologize for the delay in your delivery. Due to a storm, our shipping partner was affected which has delayed multiple parcels. You are welcome to contact us so we can help find you a solution :)
// Your SkatePro Team
Not an Irish company
Not an Irish company, don’t be fooled by the domain name. My order was placed over three weeks ago; it was to arrive on 10th December, but it still hasn’t turned up. Customer service is useless.
19 December 2025
Unprompted review
Reply from SkatePro
Hello,
Thank you for your review!
We apologize for the delay in your delivery. This was caused by a storm, which means that GLS is experiencing many delays in shipments, this is unfortunately outside our control.
We apologize for the inconvenience, and we are happy to look into any further solutions with you!
// Your SkatePro Team
Reply from SkatePro
Thank you for your review, Paul. We apologize for any inconveniences caused and would like to solve this situation as soon as possible. Please reach us and we will provide you solutions promptly. // Your Team SkatePro
Excellent quality product
5 November 2025
Unprompted review
Reply from SkatePro
Thanks for the great review, we really appreciate it, great to hear that everything was excellent.
//SkatePro Team 🛹🛴🎿❤️
Website accuracy is top notch
Website accuracy is top notch, very clear pictures and details make it easy to choose between items. The open review system and low prices make SkatePro a trusted source for BMX and apparel.
7 October 2025
Unprompted review
Good quality product.
17 September 2025
Unprompted review
Reply from SkatePro
Thank you for your positive feedback! / SkatePro Team
Great selection online
Great selection online. Easy to use website. Order delivered safely and my son loves his new scooter. Thanks.
1 September 2025
Unprompted review
Reply from SkatePro
Hi, thanks for your feedback.
We're glad to hear you're happy with your order and our services. :)
Thanks for sharing your experience!
/ Your SkatePro team
I bought a pair of Rowley Vans
I bought a pair of Rowley Vans, wich I recomend for a everyday shoe but not for skating although its very confortable it wont handle hard everyday skating + a full Meow Skateboard , fast shipping, everything OK, this was my return to skate after 20 years away and i'm pretty happy overall. will buy gear from this site again.
(please note that i bouth the skate and shoes in march but i'm only reviewing it now so i can say that i used and abused my material before leaving a comment, hope it helps anyone who's undecided)
10 March 2025
Unprompted review
Reply from SkatePro
Hi
Thanks a lot for taking the time to leave such a detailed review! We’re happy to hear that the Rowley Vans worked well for everyday use and that you’re enjoying your Meow skateboard. It’s great to know the gear held up after months of use — your feedback will definitely help others who are deciding.
We’re especially stoked to hear that this marked your return to skating after 20 years — welcome back on board! 🚀 We look forward to seeing you again whenever you need new gear.
Your SkatePro Team
Tracking was excellent on my order
Tracking was excellent on my order, really tight team there at Skatepro.The board I purchased was well insulated in case of delivery bumps n bruises.
23 July 2025
Unprompted review
I recently purchased from SkatePro and…
I recently purchased from SkatePro and overall had a good experience. Delivery was prompt, and the items arrived in great condition. While sizes were slightly off for protective gear, it's manageable as my child is growing fast. The value and service provided make it likely I'll shop here again. Four stars!
20 May 2025
Unprompted review
Reply from SkatePro
Thank you for the fine words! Appreciate it!
Protective gear is really hard to determine the sizes. Especially when it comes to the 3-packs because they have to fit a wide variety of kids sized and just because your legs have one measurement, you can't determine what size the individual's arms are..
We hope to see you order with us again in the future!
//SkatePro Team 🛹🛴🎿❤️
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.