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Rated 5 out of 5 stars

I really like the quality of their products, we ordered complete skateboards which were fantastic in composition as well as overall look. I also really appreciated that they stayed in contact with me... See more

Rated 5 out of 5 stars

Easy to navigate webstore layout. Check back often to find awesome deals. Great communication and shipping information. The inclusion of proper customs documentation is top notch service. I don't... See more

Company replied

Rated 5 out of 5 stars

I didn't realize this was a Danish company when I ordered and thought it was Canadian! Despite being so far away, the price and shipping cost was fair and the skateboard arrived promptly to Canada.... See more

Company details

  1. Events & Entertainment

About SkatePro

Written by the company

SkatePro was founded in 1996 and has grown to become one of the leading international online action sports shops. The company sells and delivers goods to more than 25 countries across Europe and North America.

SkatePro specializes in equipment, accessories and clothing for scooters, skates, boards, BMX, surf and winter sports and sells products for all skill levels and age groups.

The company strives to be trustworthy, professional and competent in relation to sales of products, service, and customer experience. SkatePro’s staff share a passion and knowledge for action sports, and will always be on hand to advise and assist their customers.

Whether you plan to be active on the streets, the slopes, or the water, SkatePro should be your trusted retailer of choice.

The current product range covers:
Pro Scooters
Skates & Ice Skates
Skateboards & Longboards
Surf & Wakeboards
Skis & Snowboards

SkatePro also offers the option to create custom-built products:
Scooter Builder
Skateboard Builder
BMX Bike Builder
Snowboard Package Builder
Aggressive Skates Builder

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

302 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Ratchet system sub par

Just bought these skates for my daughter… Haven’t officially used them yet but she did try them on.. they seem good however my biggest issue is the ratchet system on the top for the ankle is a bit basic/cheap.. it’s not so easy for a child to do nor does it tighten as much as she would like without the ratchet slipping and not allowing for a tighter close.
Other than that the boot, wheels and bearing are fairly decent.

7 April 2025
Unprompted review
SkatePro logo

Reply from SkatePro

Hi Allan.
Thank you so much for the review.
If you are experiencing a buckle slipping and not tightening, please don't
hesitate to e-mail us with a video of the issue, and we will of course try and
help you.

Rated 5 out of 5 stars

Skate pro provided a seamless shopping…

Skate pro provided a seamless shopping experience making it work just the same as any other Canadian estore
They let you know with clear website language and follow through on that promise.

19 February 2025
Unprompted review
SkatePro logo

Reply from SkatePro

Thank you for the kind words!

Whilst we are based in Denmark, we are glad to hear our services and the shopping experience was as good as with the local Canadian shops.

We hope to see you again!

/Team SkatePro

Rated 5 out of 5 stars

SkatePro carries great products.

SkatePro carries great products.
It was easy to order on line and the shipped them to me quickly.

15 January 2025
Unprompted review
SkatePro logo

Reply from SkatePro

Glad to hear, we appreciate that you took the time to share your experience ✌️😊

Rated 1 out of 5 stars

We ordered a scooter for my brother as…

We ordered a scooter for my brother as a Christmas gift, we read more about scooters and realized they’re not the best sport so we returned it using the same untouched packaging and their shipping method for which you have to pay for. The package took 3 weeks to arrive and they deducted 25% from our order due to “signs of usage” on an unused and unopened product. We have yet to recieve a refund too. They also take forever to reply. Then finally when they replied, they took no responsibility and blamed us for damages and sending a couple of scratches that could be rubbed off with rubbing alcohol which again, where not our fault :(. SCAM WEBSITE

Edit: Somebody got back to us and ended up giving us the rest of the return (minus the tax which was another 11$ or so). The scooter itself was really nice, it’s just unfortunate that we had to fight so hard to get our money back, most of it anyways for the reason that it was damaged which was not our fault since the scooter wasn’t even taken out of the package by us.

10 January 2025
Unprompted review
SkatePro logo

Reply from SkatePro

Thanks for your review.

We're sorry for the long handling time on E-mail Corresponces.

Sadly the reply time on e-mails is a bit longer than usual at this time of the year, due to all the christmas orders and returns.

In case of urgency, one can always faster get ahold of us within opening hours on the Live-Chat or by calling us on our Phone.

We believe a mistake was made in the handling of the return, and we evaluated damages on the returned product to be that of use.

Upon further evaluation, we could conclude these are with likelihood damages from the return process, as this would not be how we shipped the product or expect it to be returned.

I can see we have updated you on our e-mail correspondence, and solved the case with a full reimbursement for the order.

Sorry for the issues around the return.

-Your SkatePro Team

Rated 5 out of 5 stars

Shipping was stellar, item was loved!

The package arrived in an extremely timely manner! I really appreciate that.
(I am still waiting for items ordered from Canadian sources prior to Christmas!)
The scooter was easy to assemble and our grandson loves it!

26 December 2024
Unprompted review
SkatePro logo

Reply from SkatePro

Awesome to hear!
We hope to see you and your grandson ordering with us again in the future.

//SkatePro Team 🛹🛴🎿❤️

Rated 5 out of 5 stars

You can't find specific boards in my…

You can't find specific boards in my city. It has the selection and the shipping was great. My son is stoked to start skating!

25 December 2024
Unprompted review
SkatePro logo

Reply from SkatePro

We love to hear it!
Thank you so much for spending time on writing a review!
We hope to see orders from you again in the future!

//SkatePro Team 🛹🛴🎿❤️

Rated 5 out of 5 stars

Best Christmas present

Best Christmas present! She was thrilled!
The set fit perfect and she loved the colours.

25 December 2024
Unprompted review
SkatePro logo

Reply from SkatePro

We love getting these kinds of messages! Thank you for taking your time to write this review.

//SkatePro Team 🛹🛴🎿❤️

Rated 5 out of 5 stars

Fast shipping

Fast shipping, good deals, great merch

18 December 2024
Unprompted review
SkatePro logo

Reply from SkatePro

Thank you for leaving this review!
It really means a lot to us!

We hope to see you again in the future.

//SkatePro Team 🛹🛴🎿❤️

Rated 5 out of 5 stars

Easy ordering

Easy ordering. Fast shipping. Great products for a fair price

9 July 2024
Unprompted review
SkatePro logo

Reply from SkatePro

Great, you think so! And thanks for sharing your experience with others, we appreciate that a lot :)

Rated 5 out of 5 stars

Within a few hours of placing my order…

Within a few hours of placing my order I had confirmation that it was being fulfilled, and once it shipped I was promptly notified. Great service. Item was out for shipping very quickly. Item was as expected.

29 October 2024
Unprompted review
Rated 4 out of 5 stars

Recieved exactly what i ordered in good…

Recieved exactly what i ordered in good condition. Original K2 inline skate brakes fit perfect. Shipping took a long time but Company sent me an email update to explain the reason for the delay and estimate of ETA.

8 October 2024
Unprompted review
Rated 5 out of 5 stars

Thumbs up!!

I really like the quality of their products, we ordered complete skateboards which were fantastic in composition as well as overall look. I also really appreciated that they stayed in contact with me through out the shipping process. I would highly recommend skatepro to anyone looking to invest in the sport. Two thumbs way up.

24 October 2024
Unprompted review

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