I ordered a TV stand two months ago, but I still haven't received it. The last time I contacted customer service, they assured me it would be shipped within two weeks, yet over a month has passed sinc... See more
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See what reviewers are saying
Smooth delivery and easy assembly. The simple bar table was as easy as IKEA furniture usually is, maybe even a tad easier as things were labelled. Quality of the product is good. Rigid struct... See more
I ordered a TV shelf in July 2024. The quality is good but the instructions were not clear and some parts did not work. In particular, the closing mechanisms and LED strips did not work. Since August,... See more
Good products and they work with a special transportation service that you can easily track and communicate. Easily installed. Only down side, they should have login option on their web site.
Company details
Written by the company
Skåne Home - BOIP depot number: 1476626
Contact info
Netherlands
- info@skanehome.com
- skanehome.com
Still waiting for my order
I ordered a TV stand two months ago, but I still haven't received it. The last time I contacted customer service, they assured me it would be shipped within two weeks, yet over a month has passed since then. This is disgraceful.
21 March 2025
Unprompted review
Terrible service
I ordered a TV shelf in July 2024. The quality is good but the instructions were not clear and some parts did not work. In particular, the closing mechanisms and LED strips did not work. Since August, I have been chasing Skane to send me replacements - they do not answer their phone and the WhatsApp service just keeps asking me if I received the DHL tracking number. It is very frustrating that after all these months they do not send the parts or pick up their shelf!
13 August 2024
Unprompted review
The delivery is quick
The delivery is quick. And the TV cabinet is very nice! Like the site showed us.
29 July 2024
Unprompted review
Nice Products
22 July 2024
Unprompted review
Great.
Great.
The service and the furniture are perfect. Would prefer it.
23 July 2024
Unprompted review
Nice good looking lowboard
13 June 2024
Unprompted review
Satisfied customer!
We like the product that we've bought (TV cupboard). Nice design, easy to assemble, faster delivery and good customer service!
22 June 2024
Unprompted review
Avoid! No order or refund received
If you are considering ordering from Skane Home, I cannot recommend enough that you don't.
Placed an order on the 27th April and still haven't received it. The orders import charges weren't paid, even though I sent a copy of the invoice I had received (at their request), and so the item was returned to sender.
I then had to contact them to ask if the order would be re-sent or refunded. We agreed for the item to be re-sent on the 4th June and I am still yet to receive any further correspondence or the order.
27 April 2024
Unprompted review
Reply from Skane Home
Dear Beth,
First of all thank you for your feedback!
I see that we had shipped this order, but due to an error our logistics partner shipped this to your UK address based on "Duties unpaid" instead of "Duties paid". Because of this, the carrier had requested you to pay duties, which is normally of course not the case. We asked you for the invoice regarding the duties, but unfortunately, we were a little late here and the package was returned. We agreed to send you a new one and offered you a compensation regarding this inconvenience.
Once again we are truly sorry for this inconvenience.
Kind regards,
^Team Skane Home
Exactly what we were looking for
Exactly what we were looking for, looks great for a even very good price!
Led light didn't work at first, after contacting the customer account service we recieved a very quick response and satisfying solution!
22 June 2024
Unprompted review
It was fast and good service!
8 June 2024
Unprompted review
It was easy to make it
24 April 2024
Unprompted review
Quality like expected 👌 Colour very…
Quality like expected 👌 Colour very nice.
Very happy that it was delivered in time.
9 April 2024
Unprompted review
Service is really good
Service is really good. I had a littlebroken part of a draw and it got replaced write again.
30 March 2024
Unprompted review
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