Cas at the Bristol Size? shop was fantastic. He was incredibly helpful, went above and beyond to make sure I found exactly what I needed, and made the whole experience really easy and enjoyable. Nothi... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The only slight moan I have is that I didn’t receive an email saying my trainers were ready to collect. Great service & variety.
Company replied
I tried three pairs of shoes of the same model and the size was different in all of them. I tried a pair of shoes in store and then I ordered online and the shoes are bigger even if they are the same... See more
Company replied
Popped into the size? Shop whilst in Bristol and was served by Theo. He went above and beyond and really knew his stuff. Great customer service and will definitely be going back.
Company replied
Company details
About size? - Bristol
Written by the company
Shop New In Shop Mens Shop Womens Shop By Brand Shop Sale
About size?
Back in 2000, our goal was to provide niche footwear and brands to thriving subcultural spots in the UK – London, Manchester & Brighton.
Today, we’re global with more than 25 stores across the UK, Europe and over the Atlantic. It doesn’t just stop here though, size? is where art, music, sport and fashion collide, we curate the latest footwear collections from iconic brands like adidas, ASICS, HOKA, Salomon and many more.
As a brand, we constantly have a finger on the pulse of culture and curate the latest footwear collections, size? exclusives and sought-after collaborations while running projects and events all year round. On top of this, size? access is a free membership that allows you to unlock a number of benefits on our size? launches app, including equal chances of winning draws, early access to exclusive releases and events, birthday perks and much more.
Download size?launches Contact us via Customer CareContact info
98 / 100 Horsefair, BS1 3JS, Bristol, United Kingdom
- 0117 376 3239
4.7
Excellent
48 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Sam was very fast and efficient and…
Sam was very fast and efficient and helped me find the right shoes
1 August 2026
Unprompted review
Reply from size? - Bristol
Hi,
Thank you for choosing to shop with us and for taking the time to leave us a 5 star review; we really appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch.
Kind regards,
size? Customer Care Team
Reply from size? - Bristol
Hi,
Thanks for ticking 5 stars.
It's a real team effort to make sure everyone gets the right level of service, and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
size? Customer Care Team
Sam was great!
1 August 2026
Unprompted review
Reply from size? - Bristol
Hi,
Thank you for choosing to shop with us and for taking the time to leave us a 5 star review; we really appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch.
Kind regards,
size? Customer Care Team
Sam was really really helpful
Sam was really really helpful, top bloke.
1 August 2026
Unprompted review
Reply from size? - Bristol
Hi,
Thanks for ticking 5 stars.
It's a real team effort to make sure everyone gets the right level of service, and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
size? Customer Care Team
I had a great interaction with Sam
I had a great interaction with Sam, he was polite and just provided great customer experience.
24 July 2026
Unprompted review
Reply from size? - Bristol
Thanks for the 5 stars, we appreciate your comments about your experience.
As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
size? Customer Care Team
Great customer service
Popped into the size? Shop whilst in Bristol and was served by Theo. He went above and beyond and really knew his stuff. Great customer service and will definitely be going back.
26 July 2026
Unprompted review
Reply from size? - Bristol
Hello,
We're always trying to better the service that we offer, so it's great to see that you gave us top marks.
If there's anything else we can help with please do get in touch.
Thanks again for the review,
size? Customer Care Team
Cas at the Bristol Size
Cas at the Bristol Size? shop was fantastic. He was incredibly helpful, went above and beyond to make sure I found exactly what I needed, and made the whole experience really easy and enjoyable. Nothing was too much trouble, and his knowledge and customer service were excellent. I came away really pleased with my purchase and couldn’t be happier with the service I received.
19 July 2026
Unprompted review
Reply from size? - Bristol
Thanks for the 5 stars, we appreciate your comments about your experience.
As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
size? Customer Care Team
The only slight moan I have is that I…
The only slight moan I have is that I didn’t receive an email saying my trainers were ready to collect. Great service & variety.
26 June 2026
Reply from size? - Bristol
Hi,
Thanks for taking the time to leave us a 4 star review, we appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
size? Customer Care Team
Most helpful staff ever!!!!!!!!!!!!
Really want to thank
Sophie
Theo
Cas
Sam
Ant
Jes
For helping me on this lovely Friday afternoon pick out a really nice pair of Nikes, really helped me and customer service was soo good
3 July 2026
Unprompted review
Reply from size? - Bristol
Hi,
Thanks for ticking 5 stars.
It's a real team effort to make sure everyone gets the right level of service, and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
size? Customer Care Team
Excellent customer service
Sam, Jamie, Cas and Shadiya gave me good customer service. They stayed open beyond 18:00 and made sure I was satisfied with my purchase. I will be visiting the store again.
2 July 2026
Unprompted review
Reply from size? - Bristol
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence and hope you choose to shop with us again in the near future.
Kind regards,
size? Customer Care Team
Not only did I purchase some beautiful…
Not only did I purchase some beautiful well made and designed items, I also had an excellent discussion with Ry, it made the whole shopping experience a nice experience. Thanks 😊
1 July 2026
Unprompted review
Reply from size? - Bristol
Thanks for the 5 stars, we appreciate your comments about your experience.
As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
size? Customer Care Team
Theo was so helpful today
Theo was so helpful today! I didn’t feel rushed, they wanted to help and I managed to find exactly what I wanted! Thank you, Theo you were great!
27 June 2026
Unprompted review
Reply from size? - Bristol
Hi,
Thanks for ticking 5 stars.
It's a real team effort to make sure everyone gets the right level of service, and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
size? Customer Care Team
Great products.
Great products.Great service.Easy to deal with and goods arrived as the company promised.
26 June 2026
Reply from size? - Bristol
Hi,
Thanks for taking the time to give us a 5 star review.
We hope all your future experiences with us are just as good.
Thanks again,
size? Customer Care Team
Was served by Sophie and Jes a few days…
Was served by Sophie and Jes a few days ago. Lovely members of staff, would always recommend size in Bristol
20 June 2026
Unprompted review
Reply from size? - Bristol
Hi,
Thank you for giving us 5 stars.
It's really helpful to see our colleagues get a mention, so thanks for that.
Kind regards,
size? Customer Care Team
Amazing store
always serviced by the same 3 guys and always have a good experience shopping here. Staff always friendly and helpful and good range in store
22 June 2026
Unprompted review
Reply from size? - Bristol
Thanks for the 5 stars, we appreciate your comments about your experience.
As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
size? Customer Care Team
I was shopping yesterday for a surprise…
I was shopping yesterday for a surprise present for my wife. I visited the store and a young lady named Sophie helped massively. She was very outgoing and was very informative and recommended me several pairs on which she’d have liked best. Great customer service and my wife loves them. Thank you
21 June 2026
Unprompted review
Reply from size? - Bristol
Hello,
We're always trying to better the service that we offer, so it's great to see that you gave us top marks.
If there's anything else we can help with please do get in touch.
Thanks again for the review,
size? Customer Care Team
From ordering online to collecting in…
From ordering online to collecting in store everything was good. Order even arrived faster than anticipated. Store collection slick too.
22 June 2026
Reply from size? - Bristol
Hi,
Thanks for taking the time to give us a 5 star review.
We hope all your future experiences with us are just as good.
Thanks again,
size? Customer Care Team
Amazing service by Sophie
Amazing service by Sophie! She was really patient and informative. Left the shop very pleased, looking forward to my next visit!
20 June 2026
Unprompted review
Reply from size? - Bristol
Hello,
We're always trying to better the service that we offer, so it's great to see that you gave us top marks.
If there's anything else we can help with please do get in touch.
Thanks again for the review,
size? Customer Care Team
Running shoe
I was shopping today and the staff in particular Jess , Anthony and Sophie were very helpful in helping me make the right decision for choosing my running shoes. Jess gave me a great recommendation for what to wear and Sophie and Anthony gave good conversation whilst waiting for my shoe.
19 June 2026
Unprompted review
Reply from size? - Bristol
Hi,
Thanks for ticking 5 stars.
It's a real team effort to make sure everyone gets the right level of service, and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
size? Customer Care Team
Got some really good help from a girl…
Got some really good help from a girl called Em and her colleague Sam, wasn’t quite sure what I wanted when I came in but knew I needed something new for the gym and they were patient with me and helped me find the right thing, would 100% come back here again, thank you!
17 June 2026
Unprompted review
Reply from size? - Bristol
Hi,
Thanks for taking the time to give us a 5 star review.
We hope all your future experiences with us are just as good.
Thanks again,
size? Customer Care Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.