Shit customer service
Avoid if you value clear communication. This company's customer service gives contradictory answers depending on who replies, one agent will confirm something is fixed, the next will deny it was ever an issue, and a later one will blame the customer for something they'd already acknowledged fixing. Address corrections submitted before shipping were not properly applied, and when the resulting delivery failure was raised, support repeatedly claimed the correction had been made when it clearly hadn't. When the parcel was eventually returned to their warehouse due to their own error, customers are expected to cover the reshipping cost. No consistency, no accountability, and resolution timelines are vague at best.








