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SixityAuto.com Reviews 3,669

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TrustScore 4 out of 5

4.1

Auto Parts Store
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Review summary

Created with AI, based on recent reviews

Evaluating 91 reviews, reviewers had a great experience with this company. Customers frequently praise the fast delivery, with many receiving their orders quickly, sometimes even the next day without express shipping. People appreciate the quality of the products and the good value offered, often finding name-brand items at competitive prices. Many consumers are pleased with the accuracy of their orders, receiving exactly what they expected and needed, with parts fitting perfectly. However, some customers also noted issues with product descriptions not being clear enough, leading to incorrect part orders. There were also instances of incorrect parts being shipped or delivery delays, even when express shipping was paid for. A few people mentioned receiving damaged items or experiencing difficulties with customer service regarding defective products.

What people talk about most

Product

Customers had ambiguous experiences with product, with many reporting issues such as receiving damaged, used,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the fast shipping and... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many praising the ease of ordering, fast... See more

Quality

Customers consistently note positive experiences with quality, with many praising the high quality of parts... See more

Price

Consumers find price to be positive, with many reviewers highlighting competitive and great pricing for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The best deal I could find for legitimate OE recommended spark plugs and still cheaper even with shipping fee. 2 out of the 16 spark plugs were gapped improperly which is still better than the 6-10 I... See more

Rated 5 out of 5 stars

I would like to correct my previous bad review. The gates tensioner was not at fault rather a bad alternator pulley bearing. Please accept my apology.Sixityauto sent me a good part and are always time... See more

Rated 5 out of 5 stars

Quality choices for a good value, I like that most items I've ordered from Sixity had free shipping ! I keep repete business because Sixity offers quality choices and not just the imported cheap v... See more

Company details

  1. Auto Parts Store
  2. Car Accessories Store

Written by the company

We help drivers find top OEM-replacement auto parts from the best brands in the world at unbeatable prices with fast and free shipping so they can repair their vehicles without breaking the bank. Launched in 2013, we developed a line of automotive replacement parts from heavy hitters like AISIN, Dayco, DENSO, NGK, Gates, Hitachi, KYB, and Purolator sold on eBay, Amazon, Walmart, and SixityAuto.com. Additionally, our auto parts cover all of the most popular cars from Toyota and Honda to Chevy, Dodge, and Ford. With over 900,000 auto part listings in stock from spark plugs and ignition coils to belts and hoses—and even our own line of Sixity Wheel Spacers and Sixity CV Axles—we’re at the ready to serve you. The Sixity Auto brand is a part of Proximity Group, an American-owned manufacturer and online retailer (and proud member of the Better Business Bureau). We strive to deliver on our core tenets for our value-conscious customer base, which include free and fast shipping, a 100% fitment guarantee, and a U.S.-based Customer Service Center. Come check us out today!

Contact info

4.1

Great

TrustScore 4 out of 5

4K reviews

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Replied to 78% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Where my stuff

Order parts for my car and payed over night shipping, it's now been 5 day and have not gotten anything. Can't get a hold of customer service.

6 August 2025
Unprompted review
Rated 2 out of 5 stars

Over kill

Delivery charge was a bit excessive for four small boxes of four spark plugs.I was going to order another set of eight,but the delivery charge was still 11 dollars which made it the same amount as the parts store,and I would have them the same day instead of a week later.

10 July 2025
Unprompted review
Rated 2 out of 5 stars

I’ve tried and tried and tried to talk to someone

I’ve tried and tried and tried to contact somebody from sixity.com to get an update on my order that I have shipped, still no update after about a week of “shipping” , sat on the phone for over an hour, listening to stupid music and then it just hung up after saying sorry no one’s available but you can email us, emailed them four days ago and it says 24 hours and I still haven’t had a response. Don’t recommend.
Saving pennies isn’t worth dealing with this hassle of customer service

29 June 2025
Unprompted review
SixityAuto.com logo

Reply from SixityAuto.com

Thank you for your feedback. We apologize that your package has not yet been received. Per the tracking this package is in your state as of today. Our hours of operation are Monday through Friday 5 AM-5 PM PST. Our service center number is (888)679-6279 and our service email is customerservice@sixity.com.

Rated 5 out of 5 stars

Well

Well, the part was delivered in great shape. It was for my dad, and he is happy about it. He's gonna put it in the car, which is amazing, and he is taking his time to do it. Thank you, SixityAuto.com, for delivering in such a short time. My dad was joyful about it.

20 June 2025
Unprompted review

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