Sitters has taken 21 payments from me of approx. £14-15 since 2021 and I haven’t used them. I would like this money back please as I haven’t authorised these payments.
Company replied
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See what reviewers are saying
Peace of mind for parents being able to see prospective babysitters prev experience, DBS checks and parent reviews. Easy to sign up and request a babysitter. Requested in the evening for a babysitter... See more
Company replied
We had a fantastic experience with Sitters.co.uk. The service was reliable, professional, and made finding a trustworthy babysitter so easy. Our sitter was warm, punctual, and great with our children—... See more
Company replied
A brilliant company! Knowing that someone has been police checked and being able to see their experience is so reassuring. The flexibility of being able to ask for the number of hours wanted is so... See more
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Company details
Written by the company
We've made it our mission to make it easy and safe for families across the UK to access trusted childcare at the touch of a button. You can book daytime childcare, evening babysitting, emergency childminding and hotel childcare online in seconds. Every Sitters childcarer has at least 2 years of professional childcare experience in the UK and is personally selected, checked and referenced by our family, for your family.
Contact info
288 House 1 Aston Way , BH12 4FE, Poole , United Kingdom
- 03330 032888
- enquiries@sitters.co.uk
- sitters.co.uk
4.3
Excellent
708 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Confident experienced sitters
I love sitters.co.uk as they provide different sitters who are referenced checked, DBS, and who are experienced with children. If you need someone who is confident to look after your children, you must use them.
2 October 2023
Reply from Sitters.co.uk
Thank you Sharon for the amazing review.
Here at Sitters, our dedicated Recruitment Team work tirelessly to ensure we stringently check our sitters, so only the best child carers are coming to help out our families. As parents ourselves, we appreciate how much peace of mind this provides.
Great holiday babysitting service
We used Sitters as we were on holiday from Australia and needed a babysitter.
Our friend recommended the service and it was wonderful. Our babysitter was absolutely lovely and our children really settled in well. Will definitely use again when in the UK.
26 September 2023
Reply from Sitters.co.uk
Thank you for the lovely review, Lisa. We are so pleased that we were able to help you while you were here on holiday, and that you found your experience with Sitters so positive.
Reply from Sitters.co.uk
Hello Larissa. We really appreciate parents taking the time to leave a review, and recommendations of the Sitters service.
It was my first time using Sitters for…
It was my first time using Sitters for my girls. Nazia kindly accepted to come over. She is godsend, I was soo anxious about leaving them but as soon a Nazia waked theough the door all my worries were gone. She helped them with their homework, was very professional and caring. Would highly recommend Nazia and will surely be using your service again . Best wishes Harleen
19 September 2023
Unprompted review
Reply from Sitters.co.uk
Thank you for the 5 star review. It is lovely to hear how happy you were with Nazia.
Amazing company aswell as the…
Amazing company aswell as the babysitter whose always professional
12 September 2023
Reply from Sitters.co.uk
Thank you for your kind words. We really appreciate feedback on our service and childcare professionals.
Reply from Sitters.co.uk
It's lovely to hear we have been able to help out. Thanks so much for the 5 star review.
Susan the sitter was great
Susan the sitter was great, real old school, the kids loved her and want us to go out every night
12 September 2023
Reply from Sitters.co.uk
Thank you for sharing your feedback with us. We are delighted to hear how happy you and your children were with Susan.
Reply from Sitters.co.uk
Thank you for sending feedback, we will make sure to pass this on to Sally.
First time using sitters - highly recommend
First time using sitters - such a wonderful experience! The sitters were absolutely excellent and we love that you can set your favourites on the system. Also, staff are super helpful and responsive to any questions and I would highly recommend to anyone thinking about it! We started with daytime bookings as we just need some help whilst we wfh but now we have amazing sitters to book again for evenings and school holidays!
24 August 2023
Reply from Sitters.co.uk
Hi Rebecca, what lovely feedback! As parents ourselves, we understand how important it is to have some favourite sitters to help keep continuity for your family.
Our dedicated customer service team are always happy to help, you can reach us through the help centre on your online account or email us on enquiries@sitters.co.uk.
Helpful service connecting sitters…
Helpful service connecting sitters easily and helpful phone line when questions arise
13 August 2023
Reply from Sitters.co.uk
Hi Robert. Thank you for taking the time to leave a review. We're so pleased that you have found your experience with Sitters so positive.
Quick and convenient and easy to find…
Quick and convenient and easy to find suitable baby sitter.
3 August 2023
Reply from Sitters.co.uk
Thank you for the 5 stars Dr Akhtar 😊
Very convenient and professional
Very convenient and professional. Will definitely use again.
6 August 2023
Reply from Sitters.co.uk
Here at Sitters, we do our best to ensure we provide a professional and easy to use service for parents. Thank you Morgan, for taking the time to leave us a review.
Wonderful service
Wonderful service. Being able to book a babysitter literally last minute that you know has been checked and reviewed is so helpful. We’ve been using Sitters for about 5 years and would highly recommend
3 August 2023
Reply from Sitters.co.uk
Hi Victoria, thank you for leaving such a lovely review about the service. It's great to know we've been able to help out, even with last minute care, over the last 5 years!
Easy booking
Easy booking. Babysitter is available even in the short notice. Very professional, and friendly babysitter. Strongly recommend.
31 July 2023
Reply from Sitters.co.uk
Hi Izabela, we appreciate you taking the time to leave feedback and for the recommendation.
Baby sat my child
First time meeting ayisha, had no trouble with her at all, my child is fussy but she settled back down after she called out for me whilst I was out. 100% going back to her again. Thankyou
25 July 2023
Reply from Sitters.co.uk
Thank you for the review. We're thrilled to hear how happy you were with Ayisha. Best wishes from all the team at Sitters.
Always friendly and professional…
Always friendly and professional sitters. We have used this service for 10 years now and have never been disappointed. Would recommend to everyone who has children. They have saved the day with last minute sitters on many occasions.
16 July 2023
Reply from Sitters.co.uk
Thank you for taking the time to share your experience with us. We're so pleased to hear how happy you have been with the service, and that we have been able to help out at short notice.
Excellent service
Excellent service. Great to have the flexibility of reliable, short-notice childcare.
12 July 2023
Reply from Sitters.co.uk
Thanks, it is always a pleasure to hear feedback from our customers. Thank you for using sitters.co.uk.
Very good at connecting sitters with…
Very good at connecting sitters with clients. Vetting also gives added value
13 July 2023
Reply from Sitters.co.uk
Thank you, Kolitha, for the 5 star review. Our Recruitment Team work tirelessly to ensure we stringently check our babysitters, so only the best professionals are coming to help out. We are pleased we were able to give you added peace of mind.
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