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Sirvoy is a powerful, easy to use Hospitality Management System that's so versatile it works for a huge variety of accommodation such as hotels, motels, hostels, B&B's, lodges and campsites. With its integrated channel manager, website builder and booking engine, Sirvoy is an all-in-one solution that provides everything the modern hotelier needs to keep their business running smoothly.
13 Upper Baggot Street, Second Floor, Dublin 4, P43 XP93, Dublin, Ireland
2.9
56 reviews
Hasn’t replied to negative reviews
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Surprisingly cumbersome and not user friendly. Does not allow for integration with revenue maximising tools like pricelabs whilst not providing dynamic pricing support. Outdated.
Always on hand to answer any questions. It makes be feel secure in that the staff are always available and pleasant
I have tried three different
Reply from Sirvoy Hospitality Management System
Hi Michelle,
Thank you for your wonderful feedback! We're thrilled to hear Sirvoy stands out for you among other systems. It's our goal to provide both the functionality and responsive support that make your work easier. We're here whenever you need us, and we look forward to continuing to support your B&B!
Regards,
The Sirvoy Team
A really helpful and good support service. Accurate and a very quick response helped me fix my issue. Thanks!
Reply from Sirvoy Hospitality Management System
Hi Roar,
Thank you so much for your kind words! We’re thrilled to hear that our support service was helpful and that we were able to resolve your issue quickly.
If you need any further assistance or have any other questions, please don’t hesitate to reach out.
Regards,
The Sirvoy Team
I've earned over $200 through their affiliate program, but they won't pay it out if it's under $600. What the... ?!
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Reply from Sirvoy Hospitality Management System
Hi Kevin,
Thank you for taking the time to share your feedback regarding our affiliate program. We genuinely appreciate your efforts in promoting Sirvoy, and we understand your frustration with the payout threshold of $600. This policy is in accordance with our T&C's that are highlighted on our affiliate program page.
This is designed to ensure that we can efficiently process payments while also maintaining a sustainable program for all our affiliates.
We understand that your earnings may not have reached the minimum amount for payout yet, which can be frustrating. However, we hope that as you continue to promote Sirvoy, your earnings will accumulate, and you'll eventually surpass the threshold.
If you have any further questions or concerns, please don't hesitate to reach out to our affiliate support team. We're here to assist you in any way we can.
Best regards,
Jodie
I'm very pleased with Sirvoy. I have tried two other popular channel managers and I wasn't satisfied. Sirvoy is great. They offer a free trial with full functionality and onboarding is quick and easy. Service is instant, employees are knowledgeable, and the site is very functional and intuitive. I am notified of bookings before Airbnb, Booking, or Agoda notify me(usually by about 1-2 minutes). I've had no issues and I expect to continue using them for the foreseeable future. Wonderful company.
Reply from Sirvoy Hospitality Management System
Hi Shaun, I'm thrilled to hear that you're so pleased with Sirvoy! We're genuinely grateful for your kind words and trust in our platform.
Thank you for choosing Sirvoy. If you ever have questions or need assistance, we're always here to help!
Regards, Jodie
Sirvoy does not work properly with Expedia, the prices and setting get changed. The prices will be different to the prices on booking.com and sirvoys platform. They change things like extra bed prices, length of stay duration and worst thing is it will be cheaper. It will cost you money, be warned....Also you should know they dont count a child as a guest...its a known flaw in their system.
Reply from Sirvoy Hospitality Management System
Hi Richard. I'm very sorry to read about your recent experience with Sirvoy. This is not a complaint that we routinely hear from other clients, so if you would like us to look into the reason for the price changes, please reach out to our Support team. Kind regards, Adele
I just love the Sirvoy support team! Always excellent service!!
Reply from Sirvoy Hospitality Management System
Hi Anna, thanks so much for your feedback, delighted to hear that our Support is fulfilling all your expectations! Regards, Adele
We have been working with Sirvoy for the past couple of weeks and although their interface lacks a mobile app I am told that they are working on one at the moment. One thing I can say that regardless of how basic the UI of Sirvoy appears, it does what it says on the tin and is stable. Additionally their customer service has been fantastic to date and they will happily spend hours on the phone with me ensuring that I feel confident using their system. From start to finish it took less than an hour to create an account and add a property then connect it to three channels. At first I had considered only using them as a short term alternative to another channel manager but the more I use them the better I feel about our future with them. Although to the best of my knowledge they don't have a detailed PMS system I can see that they certainly have their priorities straight as a channel manager; with around 10 direct API connections to different platforms including Booking.com, Expedia, Agoda...etc their system gave us the security of knowing that our properties were safe from double bookings and the optimism that in the future the product's user interface can only get better. Thank you for your professionalism and I hope our relationship continues.
Reply from Sirvoy Hospitality Management System
Hi Jonathan, a big thank you from Sirvoy (especially Tech Support!) for leaving us this super review. It's great to hear that we have been able to meet all your business needs so far and I hope this continues into the future. It's worth mentioning that Sirvoy has a full suite of Property Management Tools and we are confident that it more than meets the requirements of most accommodation owners. We invite you to get started with our PMS and should you encounter any issues our Customer Service team will happily assist you to get up and running. Thanks again for your feedback! Regards, Adele
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